Avoid this agency!Regret booking my flight through this location and company. Brett Siborne was quick to take our $5k vacation, yet when we needed assistance his poor customer service skills came through. Very unprofessional emails and non chalant attitude (took over a week for a careless response & by then we paid out of pocket) Book with Forbes Travel awesome customer service & attitudes. read more

Saw Alisa Howe for a very quickly planned trip. She hit the nail on the head. She exceeded every request I had. She listened to what I wanted and provided A+ customer service. Can't say enough good things about my experience except I'll be a repeat customer read more

Worst experience with using Linda Nankov. Spent a lot of money to go to Bali so we could relax and enjoy. Would have been better off booking ourselves online as our "Agent" did not take care of our airport transport like we asked, didn't book a beach hotel we could swim at and also paid zero attention to our accommodation requests including two beds as we are not a couple! Epic fail on Flight Centre's part. If this is their Team Lead you are better off leading your own vacation online. I would never use them or recommend them. Horrible to no service and they will not help you when your stranded at a dirty hotel with one bed and a broken toilet :( Shame on you F.C. read more

Went in for a simple flight within Canada, Stuck with unnecessary rental and hotels because they booked our flight to the wrong city. We were not going to Kuala Lumpur! just New Brunswick! read more

My sales agent was Brittany. She was so sweet and service was great read more

Worst flight centre! Don't even try to get them as your travel agent! Booked with them a few weeks ago with holiday trip with family. This agency did not even bother calling me or sending me an email with change of times of our flights. Also, we got stuck in an airport & they couldn't make things work to accommodate us. Will never book with them again!!!!! read more

Booked a vacation to Maui and Honolulu for myself and my 14 year old daughter. The only thing booked correctly were the Airport Shuttles. Everything else was a disaster! Car rental was mysteriously cancelled and two hotel rooms instead of one were booked both in Maui and Oahu. Have been trying to get reimbursed for car rental and 1/2 of the hotel room fees since returning from our trip on March 24/17. As of now, nothing has been done to rectify all of the extra charges ($3,000.00 or more) even though I have been in constant touch with them. They don't seem at all interested in sorting this out, therefore I have contacted the Canadian Head Office. Will not recommend them or use them ever again! This post will be removed when and if all matters have been resolved satisfactorily. read more