We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

I could not be any happier with the service we received from Griffin Transportation this past…read moreweekend. They were hired as our drivers for our wedding, and I wasn't sure what to expect - but this is easily the smoothest part of the whole wedding process. Not only were the drivers perfectly on time (ie 5 minutes early) but when we ended up being over an hour late leaving, the drivers were both super accommodating and friendly, the cars were very clean and comfortable, and (very smartly well stocked with water). I feel bad for the driver of the boys vehicle, KB who had to put up with a bit of drunken groomsmen shenanigans including harmonicas, but he tolerated it like a champ! I want to give a special shout out to the driver of the girls vehicle - Tomi. He was so courteous and willing to do whatever he could to help make out experience as calm as possible - including pulling up further to make sure I didn't have to walk as far in my wedding dress! He also picked me and my new husband up at the end of our night to drive us back home - and again he was super patient with us and even went out of his way to make sure he was driving us as close to our front door as possible. I have nothing but positive things to say about the whole experience from start to finish. If you need a transportation company that is reliable and provides truly excellent service, Griffin is your way to go!

We used them for our wedding and all my dealing with this company were outstanding…read more This just isn't a limo company, they are a chauffeured transportation service and have a huge fleet of vehicles to match your needs. What I liked best about them other than their top of the line customer service was their pricing model. I loved that I could simply book one way trips to and from the venue for the wedding party and I didn't have to book a minimum time block of two hours or more like some other companies. The drivers were friendly, helpful and willing to indulge us with our somewhat silly requests. I would recommend them to anyone and everyone I know.

Had to limit test my experience with my airport. Was great, workers were pretty chill. Although I…read moredidn't have a flight, it seems like I was ok being there. Definitely was being watch on camera until I left

Service here is abysmal. Our pick up time was 2 pm. We got in line around 1:30 and stood in line…read morefor close to 20 minutes. Another 11 minutes at the desk with a confirmed pick up reservation. We've now been waiting an addition 40 minutes to bring our car to us. (Why can't they give us the location and allow us to retrieve it ourselves?) ‍ A very empathetic fellow named Jason is the ONLY one who came to help. My husband spoke with the Manager Dipen who only shrugged. Your best bet is to go to Hertz, Alamo, Budget, Thrifty ... ANYWHERE else!!

Recently Royal Canadian Legion 179 members took a pleasure golf trip to a Richmond Golf Course. We…read morehad an awesome first-time experience with the start of the customer service representative, Jackie's friendly and pleasant telephone booking, to the punctuality of the day's pickups, and the courteous and professional bus driver, Robert. Not to mention the cleanliness of the bus. We would definitely use and recommend to everyone, Perimeter, in the future. President- Diane Janes, RCL Branch 179

From the first conversation I had with customer service representative Valli, I knew I had the…read moreright company. These folks are pros at customer service and accommodate your needs for ground transportation. Recently I lead a group of eight friends for a ski week at Whistler Mountain. After researching all other ground transportation options I discovered Perimeter. They are one of the only companies that offer flexible schedules to accommodate your flight arrivals. The transportation was clean and the drivers Colin and John very punctual and polite. I would definitely use this company again. Highly recommend Perimeter.

Great bus that takes you from downtown Vancouver to Whistler village. It's only $44 round trip…read morewhich I think is a pretty good deal. Just make sure that you arrive at the bus location at least 10 minutes before because if you don't arrive on time the bus will leave without you.

I took a round trip on 2/24. No problem during the morning ride from Vancouver downtown to…read moreWhistler village. 4 pm ride back to Vancouver was simply not safe. Most of the way, the driver was at least 10 to 20 km over the speed limit on a winding, wet road and as a passenger, I did not feel safe at all. I don't know whether the driver was under pressure to be on time by the company or this was a case of one reckless bus driver. I emailed the company with my feedback, but have not heard back. I don't plan on using this service in the future.

Amazing service from Vancouver to Whistler. Our driver John was so friendly and prompt. He showed…read moreus multiple cool spots along the drive and gave us some amazing recommendations for both Whistler and Vancouver 10/10 recommend!

I booked my airport ride to a downtown hotel few days ago, with one stop on the way. The driver…read more(Rick) was on time, professional and friendly. I enjoyed the ride. The vehicle was clean and comfortable. The owner was extremely responsive which was important to me, as my booking was last minute. The driver was wearing mask the whole time and there was a plexiglass between driver and passenger. Will use them again in the future. I will recommend them to anyone looking for car service.

Took Cantrail from Seattle to Vancouver, BC, and back. We actually meant to take the train all the…read moreway but made a first-timer mistake when booking our tickets. The buses were clean and fairly comfortable, though. There is a bathroom but we didn't use it so we can't say anything else about it other than there was one. The border check was smooth and quick on the way to Canada, but coming back to the US took longer. For those of you who smoke/vape, there wasn't anywhere to do that going back to the US. Our travel was fine, but I wish there was a sign or that the driver would remind people to use a headset or earbuds. We listened to someone play a zombie shooting game for almost the whole 4 hours back to Seattle. There were a couple of us who mentioned or kept looking over at the gamer but they were oblivious to everyone else around.

I had a wonderful experience working with Cantrail Coach Lines to coordinate transportation to…read morevarious activities for a week-long business trip. The admin team was incredible when we needed to reschedule one trip and cancel another due to inclement weather; and the drivers for the activities we were able to attend were friendly and accommodating. Highly recommended!

We used PLS on 4th July for a transfer between The Aava Hotel Whistler and Vancouver, booked via…read moretrailfinders. Our driver was WONDERFUL! We have returned to the UK and are still talking about what a magical drive back we had to Vancouver. Our driver was extremely professional. We felt safe and really enjoyed our 'mini-tour' along the Sea to Sky Highway .We loved it and in our 14 night stay it was one of our highlights! A massive thank you to our fabulous driver for their exceptional service and a wonderful transfer.

Excellent service! Have used this company several times to and from the Vancouver airport…read more Everything you would except from a Limo service.

As a community sports club in the Lower Mainland we were a first time customer of Perimeter…read moreTransportation. A simple Google identified this company as one that we needed to connect with. An easy to use "request form" was completed and with in 15 min my cell was ringing. During the booking via cell and email I connected with 4 different employees, all of whom were exceptional, friendly and very professional. At times it can be difficult to procure transportation that is also reliable, Perimeter was exceptional. The morning of the departure the driver connected with us as to their whereabouts and arrived before the schedule time. During the trip the drive was amazing, very polite and very professional, above all the driving skills (safety) which is our number 1 priority of our driver was excellent, we will be using this company again in the future. Mark P

I never leave reviews but I created an account just so I could for this…read more This company GoGo Charters has absolutely horrible customer service - you can't get a quote over the phone, they have outsourced this in so many ways that no one knows anything there, not to mention extremely rude phone manner. All the negative reviews in other cities they operate in speak for themselves...stay away from them at all cost, there are better companies to work with here in Vancouver that will actually take care of you and your needs.