We can't say enough good things about Spalding Gas, especially Laurie!…read more When we bought our home in 2024, we were told the propane tank came with the property and that the previous owners had used Spalding Gas, so we signed up as well. Laurie made the entire process easy from day one. Then, out of nowhere, someone showed up to remove our propane tank. After some investigating, we discovered the tank actually belonged to a different company. Apparently, we'd unknowingly been having Spalding Gas fill another company's tank, which isn't legal in Georgia. We were worried we'd have to switch companies, pay off our Spalding account, and deal with a major headache. Thankfully, Laurie stepped in and saved the day--no cape required! She coordinated everything seamlessly. Spalding Gas installed a new tank, credited us for the propane that was still in the old tank, removed the old tank, and set it aside for the other company to pick up. Best of all, we never experienced any interruption in service. Exceptional customer service is hard to find these days, and Laurie went above and beyond to make what could have been a stressful situation completely painless. Because of her--and the outstanding service from Spalding Gas--we're customers for life unless something truly extraordinary changes. If you're looking for a propane company that genuinely takes care of its customers, we highly recommend Spalding Gas!

I would not recommend the company. I've been a customer for 2 years and six months. I missed a…read morepayment bc they never told me about how the card I placed on file could not be automatically charged. Then they sent my account to a collection agency. I never received an email or call. Then when I thought I had that straightened out the same thing happened when it was time to pay the quarterly bill for the rental of the propane tank??? I stopped by the Griffin location 4 times to speak with the CSA to find out that they are closed at 4 pm during the summer months. There was notice of this on the front door. I paid my bill in person. However, they did not contact the collection agency. That made it my responsibility, of course. Finally, though no fault of Spalding Gas I had a gas leak in my oven. The fire department came to confirm the leak. When I called Spalding Gas he strongly asked me to sign off that there was NOT a leak. I will admit that Andy did respond to my request for help. The last issue happened when they moved to McDonough which was not noted on their Goggle website. I will switch company's as soon as my tank is empty. Again, I would not recommend using this propane company.