Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

I would like to take a minute to recognize this company. A few weeks ago my furnace's blower motor…read morewas making a weird noise. I called out this company, and Mike was able to diagnose the bearings were seizing up. I would need a new blower motor. The price he quoted was reasonable. I asked if it was worth getting done. He said, that based on the age of my furnace (Over 40 years old) that a new furnace was recommended. The thing is that this company doesn't sell or install new furnaces, they only repair. What I really appreciated, was how he turned down business to give me proper advice. And to add, he did not even charge me for the service call. This is someone who has a passion and loves their work and believes in an honest and fair way of doing business. You really do stand out in this day and age! The least I can do is recommend your business for the future.

The good news is that the AC is repaired. The bad news is that it required quite a bit to fix…read more $79 for an agreed upon service fee. Standard fare. I get it. But the price for the Dual Capacitor installation - I was kind of floored, but I thought "That has to be a miscalculation." So I called back and asked if the pricing was correct. He was a little defensive and held firm on the work/price. We hung up. I did the math again and it was starting to rile me up a little bit when I get a phone call from Mike. Standup dude proceeds to educate me on the struggles of small business and that he had acted on my wife's wishes (our mistake for not figuring stuff out before we agreed). He says the words that single-handedly changed this from a 3-Star to a 5-Star review: "How can I make this right?" We settled on a price that still got him the profit to operate but seemed a little more fair to us. He'll be swinging by with a check for that difference. Customer for life. Next time I have any HVAC issues, I'll be going to him - he lives up to his name.

Our furnace died on one of the coldest days of the year and they came through big time. Had…read moreeverything up and running in less than 3 hours. Friendly, professional, and the cost was very reasonable. So grateful to have heat again -- highly recommend.

Just had a air conditioner and furnace put in by this company.. The installation was totally…read moretotally professional very neat very neat and very well done. The installer Randy was a very professional guy, very patient with me, as I was asking him a 100 million questions and basically trying to talk to him while he was working. finally, I figured out he couldn't work and talk at the same time very well. so I left him alone I also have to give Randy credit, the 1st day he arrived to do the job, while they were removing the old furnace, randy's helper ended up hurting his back and having to leave so for 2 days Randy worked by himself on the 3rd day they brought him 2 helpers to get the job finished, the young helper was a great guy. I don't know his name. Was very friendly. but his other person helping him was an another installer and I have to admit, he was a bit of an asshole. But I didn't let it bother me all in all a very good job and I'm glad we went with them

Had an emergency HVAC issue and went with R&L. I was skeptical at first because the low ratings,but…read moreI could not be happier with my decision. They were quick, courteous and highly skilled in their trade. My issue was fixed the same day. I would recommend R&L to anyone in need.

Best choice you can make, I tried to leave the tech a tip and he turned it down and told me to help…read moresomebody and if your reading this, I've helped you make an easy decision on who to call for your heating and cooling services

How do you help a Senior friend get his air conditioner repaired in Detroit while living in Denver?…read more Through the Detroit Area on Aging and their connections, I was able to find Air Comfort Pro and I was AMAZED at how wonderful they were!!! Honest, caring and considerate. The reality is I know NOTHING about air conditioners or heater (and in my 70+ years have never taken a HVAC class, go figure!!) so I am at their mercy. After talking to Jeff, I knew we had the best company for the job. The service tech was prompt, courteous and professional. I can not write a higher star review because if I could, I would. They even gave 10% off for the elderly! Thank you Air Comfort Pro for taking care of your my friend and your community. You are the best!!

Great communication with the owner who worked hard to send me a technician the same day at no…read moreadditional cost. The worker was very knowledgeable and answered all my questions thoroughly. He even made sure that our A/C, furnace and blower were all set up correctly. I called around 10 HVAC companies to compare service charges. Several places will not reveal their hourly rates which scared me. Air Comfort Pro charged $80 to come out on the service call. This price is about average. However their hourly service rate is only $30, and their charge for freon is only $25 per pound. That is less than half all the other places I called! Happy to support an Allen Park resident too.

Al and his crew were professional, friendly, quick and efficient. They went out of there way to…read moreaccommodate my needs. I have a special needs animal. They were as quiet as they possibly could be. Do not go to any other company if you are in need of any HVAC work or replacements. These guys are top notch and affordable!

Not sure anyone ever looks forward to working with a plumber.... but, we had a leak on our water…read moreheater. Water in the floor. Tell-tale signs of a water heater on it's last leg. I used the project quote function on Yelp to snag some pricing and info from local plumbers. In chatting with Al over yelp, he had me send some pictures and gave me a general idea of pricing. Unfortunately for me, my setup is non-compliant with current code specs. Fortunately for me, Al was able to come check it out in person the next day. He was then able to get back to me and upgrade my system, install a new water heater, and take the old one out... all within 72 hours of my original request. Some of the larger companies in the area were a week or more out before even willing to come give me an estimate. Can't say enough positive things about Breyer's. From start to finish it was a friendly, professional, and well done project. If i need a plumber in the future, they'll be my first call.

Doug Montgomery has been out to service my furnace, in Northville, several times in the last 3…read moreyears. He performed a maintenance check and only once had to replace a small worn part on an 18 year old unit. Recently, on his way out the door, he said the furnace is good to go. It's working as it should. I'm extremely happy with this company's service. I feel Doug is an honest individual and his cost is more than fair.

I was so impressed with Alert Heating & Cooling that I had to write a review…read more Starting with Mr. Montgomery (owner), his staff - Michelle & Amanda and the two service technicians, Chris and Dennis, that did the installation, this organization is top notch. Quality work, timely and went beyond the quoted service to help me fix an issue (unrelated to the furnace, A/C and hot water tank that they installed. I would recommend Alert Heating & Cooling to everyone. Thank you Doug - you are the best!!

I requested a tune up service for my hvac units. They came on time and communication was very good.read more

We got home today after being away for the weekend to find out our heater was not working. We went…read moredownstairs to look at the furnace only to find a random error code. It's Sunday and everything is closed and our regular heating and AC companies were not open today so we tried panda they came out immediately and fixed the furnace with no issues and a very reasonable cost. Thank you for the great service we look forward to doing business with you again.

My parents called about a plugged sump pump line and my parents are in their 80,s and the salesmen…read morecharged them 13,000$ and caused 3 major problems that they didn't ask for and now won't fix.this should have been a simple few hundred dollar fix what terrible customer service serv and terrible follow up once they have their money! Don't pay in cash!

The plumbers that came out to work on a shower that was backing up, were very nice but did not…read moreresolve our issue . I paid to have the issue resolved and its not resolved and now they would like a service fee to come out and any fees associated with finding and fixing the issue. This is sad and unfortunate for my family, we lost money and now we have to figure out what to do.