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    Prime Time Heating & Cooling

    4.8 (93 reviews)
    Open 8:00 am - 5:00 pm

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

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    Services - Prime Time Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

    Prime Time Heating & Cooling Photos

    Recommended Reviews - Prime Time Heating & Cooling

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    Reviews With Photos

    Air Conditioner
    Kathie W.

    I had an issue with my air conditioning unit. Of coarse it was one of the hottest weeks of the month and I felt like I was melting fast. Didn't know what was going on since it just stopped all of a sudden. Called Prime Time Heating and Cooling and they were quick with their response on scheduling me asap. Kevin was assigned to repair my air conditioner. Communication was great. Kevin called me before his arrival. He found the issue and fixed it within minutes. Kevin recommend how to care for my unit to avoid such issue in the future. He was one of the best technicians I've ever dealt with explaining everything I needed to know about my air conditioning unit. Prices and communication were great. I can't recommend Primetime Heating and Cooling enough! Hire them, you won't be disappointed!

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    5 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    Business owner information

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    1 year ago

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    1 year ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    Tech was okay....wasn't aware of the service charge until after he had arrived.... wish I had known about the service charge upfront....

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    6 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Business owner information

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    Kevin N.

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    7 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    Kevin N.

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    8 years ago

    Just writing to let everyone know that this company does not service the city of Detroit.

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    Kevin N.

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    12 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - Prime Time Heating & Cooling

    Do they replace vent pipes? I have one has rusted out and has a hole in it. It was patched but needs to be replaced.

    Can you send a picture of it?

    Don’t See Your Question? Ask Away!

    Review Highlights - Prime Time Heating & Cooling

    There is something so comforting in knowing Kevin (owner) and his team are the people standing behind/in support of our furnaces.

    Mentioned in 58 reviews

    Read more highlights

    Thornton & Grooms

    Thornton & Grooms

    2.4
    (303 reviews)

    I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

    Lucas arrived and was professional enough. He then quoted some outrageous prices. It was $700 to…read morereplace and install a cartridge in my kitchen faucet, $500 to install a new reverse osmosis faucet (supplied by me), and $1,300 to install a new reverse osmosis faucet (supplied by them). I said it seemed really high to charge $800 for a reverse osmosis faucet. I asked him to put the faucets back together and to talk with his manager about more reasonable pricing. He decided to get the pricing first. It was $600, $500, and $860, respectively, now. I said it was still high, but there was some value in getting it done today. I asked if he would be willing to check to see if the parts were in stock, and if they were, then I'd be willing to pay the high prices. He said he wouldn't do that because they probably were not in stock and he had spent to much time on my job without getting paid. I think they may work on commission. I also said while he was out talking to his manager that I learned my faucet company would send me a new cartridge for free. He asked why I didn't check before I came. Of course, I didn't know the problem until he told me during the service call. I know the one faucet is a nicer one (Waterstone), but the prices seemed outrageous. His attitude at the end when he realized he might not make a sale was the worst part of it, though.

    Prime Time Heating & Cooling - hvac - Updated June 2026

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