I recently had the floors in my house refinished, and gotta say...it was a fantastic experience!…read moreThese are the kind of projects one dreads, with the amount of work involved, moving absolutely everything out, and completely disrupting living conditions for a week...not the adventure you want to do more than once! But Sergenian's crew was absolutely fantastic, every single step of the way! (5-stars isn't enough!) Starting with Russ' consultation, he is the epitome of professionalism, always being sure to not over-promise, or just agree to everything I say to make the sale. And when Kyle and Armando came to do the work, they continued with extremely specific discussions of the technique, timeline, expectations, etc. They worked diligently, with extreme consideration for my home, my dog, and fully discussing all of the steps along the way. Out-standing! And the quality of their work is A+ to boot. In this day and age, it is incredibly difficult to find contractors who are reliable, experts, diligent, considerate, and actually deliver on what they say. You are lucky if you get two of those qualities, but Russ, Kyle and Armando delivered in full in every single category; Outstanding! (Did I mention how nice all of the office staff was as well? They were; and efficient, too!) I have had an *extremely* mixed bag of experiences dealing with contractors here in Madison, from absolutely miserable schiesters I've been tempted to take to court to the very good ones who've been great and gotten the job done. But this group of individuals was so outstandingly great, I wish they'd take up every other trade, and solve all of my remodeling needs! To be clear, I don't work for Sergenians, and I'm not related to anyone there (!) but I think when you come across such an amazing, talented team, who cares deeply, and actually does their job incredibly well (at reasonable cost, no less!), well, that deserves a minute of my time to say thanks, for a job more than well done. Turns out there are still some good people out there, just gotta find them as you wade through the opportunists and such...faith in humanity restored through flooring! ;-} (And almost forgot, but the flooring was *black* which is extremely non-standard! I'd looked and talked with several other companies, always getting a "...yeah I think we can do something like that" vibe; not what you want to hear. But Sergenians was incredibly explicit about what can and cannot be done, and they might say "minimizing expectations," but in reality, the final floor is absolutely glorious, way BEYOND what I'd even hoped for!) Ok, time to stop the ramble, and I'm gonna go enjoy my new floors! (And in the photos I'm posting, it is hard to capture the rich black, because if you go "true" to color, it looks so dark you see no detail...but to see any detail, you have to brighten up, and they don't look like that. Such are the limitations of "standard" photography; HDR photos would be ideal. The takeaway point is that IN-PERSON, the floor looks SPECTACULAR! ...and yes, black floors will show dog hair, dust, etc., but a small price for the best looking floors ever!)

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

Had these folks do a few jobs for me. Very responsive, professional folks. Fair pricing…read more Excellent work. And friendly as well!

Have used Triggs dozens of times over 40 years both at my house and doing sub work for my heating…read morecompany.professional and reliable always.

I hired the contractor to replace part of my driveway, as well as my front stoop and the sidewalk…read moreleading up to it. The positives: The contractor got back to me right away and showed up when he said he would. The job was done ahead of the original schedule. The contractor offered a discount for cash payment. The contractor was very nice to work with. The crew did a decent job of cleaning the yard when they were finished. The crew did a decent job on the concrete itself. The not-so-positives: The crew very likely nicked the electrical wiring to my outdoor lamppost when they dug the old concrete up. I had to pay an electrician to repair the damage. Since the electrician wouldn't say for sure that the contractor was responsible for the damage, I did not push the issue of asking him to pay for repairs. The last thing the crew did was install the new railing on the stoop when I was not home. The railings had to be cut to fit for length and balusters fitted on the railing as it was installed. They installed 7 balusters on one of the step railings and 8 balusters on the other, even though the railings are the same size. The difference is fairly noticeable, which is disappointing because it's at the front of my house. One of the crew members said they'd put my post mailbox back where they found it when they were finished, but that didn't happen. There was some minor damage done to the siding when the old railings were taken off the house. To be fair, they did attempt to fix it, esthetically. Overall: They did a decent job on the concrete itself, were responsive, and they were nice to work with. I felt they could have been more careful. I probably would consider another concrete contractor unless I just needed basic concrete work done away from buildings, wiring, etc.

I was wanting to replace the leaning sidewalk and stoop at my front door. I called a half dozen…read morecontractors and left messages on the voice mail. JZS called me back with a day...(they were the only one to call), and set up an appointment for an estimate within a couple days. the estimate was I thought very fair. They called me within a couple weeks and said I got moved up the job list and could they come sooner than projected. They showed up at app. 7:30. I met Jeremy, Zack, and Sam. Very friendly. Jeremy (the dad), and the two sons removed the old sidewalk and stop, put down the base, and the forms, and had the cement poured all in the same day. I especially liked that they laid plywood down so as not to tear up the grass. They also laid the plywood in the driveway. Their clean-up after the job was done was awesome. CZS did an outstanding job and I would recommend them to a one needing cement work done.

Adrian jackhammered our tile floor without our permission. He did NOT turn off the…read moreair-conditioning, he did NOT close the vents, he did NOT cover the vents, he did NOT tarp off the area, he did NOT use a wet vac or heppa filter on his tool. We had to have our HVAC system cleaned just 2 weeks after we had it done. He refuses to pay for the cleaning. I do not feel he cares about his customers or their health.

I shopped at a couple of the big box stores for flooring before checking out Strands. I was…read moresurprised that their pricing was pretty much the same as the big guys and opted for buying local for a number of reasons, including who to go to in case there were problems. The service was excellent, staff knowledgeable and I couldn't be happier with my purchase.

He was friendly, sociable, timely and the price was right. I learned the first thing to ask is the…read moreminimum price. I only had a few things that needed hauling, and some require a minimum of $1090 or more, he did not, his price was reasonable, fair and far below the how quotes I got.

We needed our vents cleaned because a bunch of minnows spilt down the air ducks we didn't have the…read moremoney and I was going on vacation And I requested if they could cash the check on the 2nd when I had the funds They said that shouldn't be a problem They then cash the check anyways and made my bank negative I feel like they misled me and lied to me Therefore I will be finding another vent cleaner Who is honest And does what they say they're going to do I will also be contacting the better Business bureau Not to say they didn't do a good job on the vents I just Refuse to use a business that lied to me A second time They also said if I leave a review they would report it so that no one can read it And report me for harassment This is freedom of speech And freedom of expression And people need To know exactly what hapend they deserve to know before they decide

I bought a house in 2013. Suppliers for the build was Nelson Young. About a month ago we were…read morehaving difficulties with the patio door lock. I remembered it to be Andersen silver line but Andersen did not recognize it as their window line and could not assist me. I called Nelson Young and was put in touch with Karl. He was nice enough to research past orders and locate the part I needed for the repair. John came done to install the lock and he took the time to make sure everything worked properly. I am grateful I called them and I am still in awe of how great their customer care is!

Just completed a deck project and would like to give a compliment to Samantha. She was great on…read moretaking orders on the phone for material delivery. Also the guys that delivered all the lumber multiple times. I just had one complaint with one employee Eric. Not a very nice person when I would get him on the phone or in person at the desk. Try to treat your customers a little more nicer we pay your salary.