benny's carpet for the win!!! i have made major floor…read morecovering purchases from benny's five times....and each time i was more than pleased with the service selection and flooring knowledge. if you are in the market for carpet or other flooring do not hesitate to visit bennys. i promise you will be pleased and pleasantly surprised at your finished result. hats off to mike, shane and gary !!! you guys once again made my day!!!

These guys were amazing - I'm not sure about the, "deal" I got because I just wanted a quality…read morecarpet for our entire home (4rooms). We didn't shop around for price like we used to -- There is a reason Bennys Carpet has been in business for 40 years - they are straight forward and honest, they care about the customer and they aren't trying to sell you something you don't need. It was great doing business with them - our carpet is so pretty and cushy!!! KEW

I hired Reardon to install carpet in one of my rental units and they did a great job. The edging…read moreand more challenging requests were completed well and the installers were professional and experienced. I was pleased with the work and the price. This is the second time I have worked with them and I would encourage anyone considering carpet installation to get a quote from them, you will not be disappointed :)

WOW!!! What a different house now!!! We have a 110 year old…read morefarmhouse and it had disgusting carpet and old vinyl flooring that was more than 25 years old. Brian and Ray came out and put new vinyl sheeting down and JUST WOW!!!! It was 7 1/2 days of work for these poor guys because they had to tear up old nasty carpeted floors, put new sub floor down, level floors because they were just so uneven(as much as an inch and a half) but they did an AMAZING JOB. From the start of the project with Jamie who came out and measured, met us at the company and showed us the flooring, and to the end product with Ray and Brian who are very nice, professional, and easy going, it was just a great experience. I also want to thank Athena who I talked with at the company and on the phone. She is very sweet and helpful as well. The guys put trim down around our fireplace hearth tiles and where the foyer meets the dining room. And it was just a great call on their end to use the wood trim for the foyer and the black painted for the fireplace tiles. You want a job done, get Reardons Flooring!! We actually told them we wanted them back after the first of the year(2026)to put flooring down in 2 more rooms for us!!! They've got our business as long as they stay in business!!! Thank you Reardons!!!

Hired Zachary Johnson for a front porch tear down and rebuild. Was overcharged, he had to have all…read moremoney upfront. Job not completed. New porch was sloped into my house causing extensive water damage, resulting in a homeowner's insurance claim! There were too many things to list that either did not get completed or were done improperly!!!! And lastly, the porch will be a teardown!!!!

They took my money in November and disappeared without doing the work. Do not hire this person…read moreunless you want to be fleeced

I had Rodney repair and patch my carpet for a rental I was moving out of on April 27th. I couldn't…read morebe there because I ended up double booked at my new house too. He said it was not a problem since we'd discussed the areas to repair and the cleaning needed. Because I wasn't there, he missed one of the repair spots that I'd originally contacted him about in 2023 when my dog first did it soon after I moved in. Back story is he said "I'd recommend you wait until you move out because you'll likely have more areas by the time you move out and I can do multiple areas for just a little more cost." Wow! I thought what a nice honest guy! Back to him missing the original spot, I contacted him to say he missed a spot. He said that he didn't know about that repair. I showed him the text from March 17 2026 at 12:37pm. He said I don't have a text from 2023 wouldn't help and wasn't sent from the same number (It was but we'd also discussed it in March 2026 and that's the text I sent him - not the one from 2023. He said I can come back out but you have to pay me another $100 for my time. He also commented that he lives all the way up in Noblesville which is an hour drive, which isn't relevant since he agreed to do the service. I said "I really can't pay more than the $480 I already paid for the carpet repair and cleaning." He said "I can't help you." and stopped responding even after I said I guess I have to pay you because this has to be done in a few days. No response! I had to work to find someone within a few days. I hired The Carpet Man and they took care of me. After it all I realized that the carpet wasn't cleaned well because I noticed two spots that he clearly didn't work to remove. We hadn't even seen these spots prior to the cleaning! The essential oils also smelled weird over time. At first they were nice but as it dried it smelled kind of weird. I wish I'd called Stanley Steemer for the cost and overall service but needed both cleaning and repairs, which they don't do. Moral of the story - get a scope of work/estimate on the company letterhead in a pdf via email ahead of time. I trusted the text convo and got burned! However, courts accepts text conversations as evidence. So there's that.

Rodney was awesome and super quick. He was able to get the patch taken care of in less than 30…read moreminutes. he is definitely good at what he does 10 out of 10 would recommend!

Purchased Cali LVP from the Fairborn store, but when it arrived there were several planks with a…read morewide color/pattern variation. I asked the salesman or a customer care rep to inspect, they declined and defended their product sight unseen. Not a good way to win customers and influence people. The install team was very professional, and removed packing material as well as the balance of the prepaid order, leaving the project only about 1/3 complete. As Rite Rug offered no remedy, the first immediate course of action is a BBB complaint. Further action may be required to recover our losses.

we had carpet replaced in our bonus room and on the stairs We got quality carpet and padding for…read morea great price! The carpet was delivered and installed as promised. However, Rachel didn't tell us how wonderful these installers were. Kind, curious and fast Great decision on our part

Re-floored an entire house. Total cost was a little over 7 Grand. Once the floors were done, my 3…read moreyear old daughter moved a chair and it scratched the floor. I called Empire (they answer with a simple Hello, which was weird for a business) got a case number and was told they would call me back. 2 weeks went by and I finally called back. They said there was a note in my case. The "scratch Resistant" floors are NOT covered under warranty. It's literally 2 panels that need to be replaced and they won't cover it. The sale rep. also was pushy and lifted up his shirt in front of my wife to wipe some sweat. Not a sleeve wipe, a full on here's my belly/chest wipe. My wife was alone with him at the time and felt very uncomfortable. Buyer beware.

I hate to do this but they leave me no choice…read more.. Empire Today Flooring: Do not use this company for wood flooring. Their promises are lies. Their work is shady and unprofessional. Their customer service people are great but anyone actually responsible in the company is insanely hard to reach by phone. They rarely reply to messages left and they purposely postpone appointments to push through warranty time limits. They are criminal in their pricing and should be removed from the Better Business Bureau! Do not get drawn in by their charming sales reps. It's all show and no substance! I have been fighting for almost two years to get the $4,000 floor I purchased right! It's infuriating. I am disabled and am at risk for falls.

I have no idea where all the bad reviews for this place is coming from. I had a positive experience…read morewith them. Scheduling to get an estimate and installation, was so very easy and simple. They were prompt, thorough and efficient. For the estimate they provided us with samples and a few different pricing options. They were all relatively reasonably priced. They were much cheaper than other estimates that we received. After we decided to move forward with the estimate, they scheduled to installation within a week. Actually the hold up was on our end because we wanted to get the Christmas tree down before we got the carpet installed. After the install, you will have to do a little cleaning, which includes vacuuming, but that is to be expected. I plan on having them doing a few more rooms in my house once I get things settled a bit.

My husband and I had the pleasure of working with Tyler and Elite Floors of IN. We were impressed…read morewith the professionalism of everyone we interacted with:-) I had been shopping around for awhile when I heard about this company. Not only was this reasonably priced but the transition was phenomenal. Thanks Guys!!