1. Floors Done Right

    1. Floors Done Right

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    Florissant, MO

    Floors Done Right

    4.5 (13 reviews)
    Open 8:00 am - 5:00 pm

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    Review Highlights - Floors Done Right

    Randy has always been extremely professional and goes out of his way to meet the needs of his clients.

    Mentioned in 10 reviews

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    St. Louis Tile Company

    St. Louis Tile Company

    5.0
    (2 reviews)

    I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

    St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!

    Flooring Galaxy

    Flooring Galaxy

    4.0
    (18 reviews)

    #BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

    Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

    Patterson

    Patterson

    1.0
    (2 reviews)

    We own rental property in Hanley Hills. Our home had a fire and needed to be renovated…read more Patterson home improvement was recommended by our property manager. We had a terrible experience. We expected some delays due to the pandemic. However he had numerous delays and excuses. It is a very small house. It took over 15 months to be finished. The work was shoddy and the workers were unprofessional. Then when we had it inspected the hot and cold water were reversed and other defects were found. We are not wealthy people and cannot afford an attorney. We lost over a year of rental income and had to pay very costly repairs. There is no reason for the project to take that long. We know of homes being built from ground up in less time. Please don't make the same mistake by hiring this company.

    They were contracted to do remodeling on my parents' kitchen, bath and hallway. They presented a…read morequote, but there was no itemization. The quote did not include many of the specific things asked for. When asked about the lack of detail in the quote, Daryl responded with, " I don't give itemized quotes." When it came time to start work, my parents requested certain brand names of items and appliances, to which the company demanded payment for each item in the amount that exceeded the quoted amount. This was on top of the down payment and in excess of the agreed upon bid, The guy they sent out to work on the bathroom which was started first, worked on average 20 hours a week. He did very poor work, and had to redo the work twice and it was still unsatisfactory. He put the tile up on the walls before installing the vanity and thought the acceptable fix was to notch out the tile for the vanity. There were several other problems including the drains in both the tub and sink did not drain properly, the tile is uneven in the shower and around the walls, and they did not replace all of the drywall as was quoted. When my parents and Daryl decided to part ways, Daryl insisted that his company be paid for all the time spent by the worker including the time fixing his mistakes. The matter ended up getting lawyers involved and they settled forcing my parents to sign a non-disclosure agreement. But, the agreement did not extend to me, therefore I am posting to warn you about this company. Check their better business bureau profile as well, they have several complaints and this isn't the first time they have settled litigations out of court.

    Floors Done Right - flooring - Updated July 2026

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