Had 3 bedrooms, a large living room and hallways and closets sanded and polyurethaned on our new home we purchased last may. Not only did they come in with the lowest price, they scheduled us quickly and did a beautiful job. Techs were polite and professional. The reason we called floors like glass is my sister in law recommended them and they did her floors 18 years ago and they're still in excellent condition. I highly recommend them! read more

Floors Like Glass - a living room with hardwood floors - Flooring Near Me - New Hampton, New York

Love my floors. Service is great people are sensational and my floors like nobody elses in the world. They stay busy . Ive been doing business there for 20plus years. read more

Floors Like Glass - My floors - Flooring Near Me - New Hampton, New York

My wife and I just completed a tremendous experience from beginning to end with Floors Like Glass. We were interested in Luxury Waterproof Vinyl Flooring in a tile pattern (versus planking) and Dawn provided us with samples in the style and color we were were looking for. We chose a product from Chesapeake Flooring. Dawn was extremely patient and helpful throughout the entire process; communicating updates on the materials order, and the installation schedule. The materials were delivered to us on the exact date Dawn had provided and the installation began on the exact date Dawn had provided. Our installer, Barry, and his helper, Linda, worked non-stop for two days to complete our installation. They were professional, respectful, and went above and beyond to complete a high quality installation of almost 700 square feet (kitchen, front door entry area, large downstairs TV room, downstairs bedroom, downstairs hallway to garage, plus transition pieces, shoe molding under our existing baseboard trim, and bullnose for stairs) in two days. Needless to say, we are very happy with the process and the result. We highly recommend Floors Like Glass for flooring. You will never receive the same level of customer service excellence from a big box store or one of those "bait and switch" companies that advertise on television. Thank you, Dawn, Barry, and Linda, for the beautiful transformation you created in our home. read more

My husband and I recently decided to replace the rug in our daughters room with flooring. Dawn listened to our needs and was tremendously helpful when picking out flooring. She was extremely professional and patient as I viewed samples and asked a million questions! Barry completed our install and the project was done beautifully! We can proudly say we are customer for life and can't wait for the next room! -The Devincenzi Family read more

Floors Like Glass installed a new laminate floor in our house. Dawn was extremely helpful in educating us about the different surfaces. We even got some printed material with instructions for care and cleaning. Delivery and installation were done efficiently and with craftsmanship and care. Our new floor looks great and we'd recommend this company to anyone needing advice and installation of a new floor. So happy to have found them for this home improvement. read more

Love this family business. They finished floors for us in an investment property in Middletown and my mother's home in Matamoras. Dawn in the office is amazing and really works with the vendors to get you the best price. Michael is very knowledgeable the application and saved us a ton of money. It is a pleasure to do business with them and will be using them again in the future read more

This company came highly recommended and we were very happy with their services! We had old floors sanded and refurbished as well as new floors installed- all came out lovely! Dawn , the manager , is very helpful and knowledgeable. The associates are very efficient and nice - they are very neat and work continuously until job is complete.Would highly recommend and plan to use again for any future floor needs. read more

I am very happy with Floors like Glass. It was recommended to me by a friend who had their floors done over a decade ago and it still looks new. The lady on the phone (Dawn) was very professional and explained the process with me from start to finish. They were booked for a month but it gave me enough time to get two more quotes and i must say they were the best priced. The men that came by were also professional and clean. I wish i had photos but the floors came out very good and it's beautiful. Very happy with this service from beginning to end. I highly recommend this company. read more

Floors Like Glass did a number on both the floors and the walls. I spent a month repairing and replacing the drywall in our living room, dining room, and foyer before having them come in to refinish our hardwood floors. I finished painting and priming less than a week before they started sanding. What a waste of my time. They left serious dents and scratches in every single wall- and not just behind where the baseboards go, either. There were black scratches/scuff marks several inches up running for feet along walls, places where the paint had been entirely scratched off, a variety of dents and scratches about 4 feet from the floor from the handle of the sanding machine and stain and polyurethane splattered 6 inches up the walls. When I called the office to complain, I was told that they "can't be held responsible for any damage that might occur". Furthermore, they did a poor job on the floors themselves. While they did a great job sanding out the water marks, etc, the staining was substandard, to say the least. There are obvious marks on both sides of the rooms and along the doorways where the stain pad was put down or picked up with each stroke. Its a line that's light on one side and dark on the other about 6-8 inches out from the wall and extending along the entire wall. When I pointed it out to Michael (the son/worker) he at first denied that anything was wrong claiming that it was a "result of urine stains on the floor" but when I showed him the extent ( a urine stain isn't going to form a uniform line along all the walls) he admitted that yes, they had done a bad job staining but "what do you expect me to do about it?" So here we are job finished, I had to spackle and repaint all the walls to fix the damage they did and we're stuck living with these stain-smudged floors until they fade out or its time to have the floors refinished again. To be fair, after I argued on the phone, we got a $75 credit on our bill because of the damage but that barely covers the cost of the paint I had to buy, does nothing for the wasted time of having to paint all of the walls again, or compensate for the poor customer service and substandard quality of work. We would have been better off renting a machine and doing the floors ourselves. read more

I had a very small window to get my floors done, at first Floors Like Glass was not available for several weeks, but a cancellation from another customer made them available to redo my 80 year old oak floors on a victorian I had recently purchased. The team was professional and friendly, they delivered on time, and the price was very reasonable. The before and after was pretty impressive and can be viewed here: Before: http://i.imgur.com/5P3DPqk.jpg After: http://i.imgur.com/vRTyTzE.jpg The after was right after the third coat of poly, it's obviously not as shiny now after curing. read more

I have been dealing with Dawn and the crew at Floors Like Glass since 2003 when they installed hardwood floors in the kitchen and dining room of my new house. Over the years they replaced the living room carpet and one of the bedrooms with wood, and we just did two more rooms. I only have one more room to go and will definitely be calling them when I'm ready, I don't even bother to compare pricing. They are professional and very accommodating and I highly recommend them for any of your wood flooring needs. read more

I called to get someone to come to our home to give us a quote.I was told to measure my own floors and get back to them for a quote. (WHAT!)They must be busy and do not need our business.Im sure they do a great job but if i can't get them here it doesn't matter.thanks anyway David Garrison read more

Floors Like Glass recently installed Tigerwood floors and sanded/refinished floors throughout my house. Their work was excellent in every way. I wanted to do my floors in eco-friendly ways and Dawn was patient and thorough in researching "green" products for me. The Tigerwood is gorgeous and FSC certified; and they used RubioMonoCoat finish on my sanded floors. I highly recommend the Rubio as it is a natural product and a one day application: safe for you and pets. Rubio enhances the original grain and color of the wood without that artificial poly-gloss. Michael and his co worker sanded my floors (I just bought this house and the floors were very encrusted with dirt) thoroughly. I have nothing to say except praise for this company and their installers (Barry and his assistant) and sanders. Everyone is professional, skilled, polite. read more

Floors like Glass just installed hardwood for us yesterday. They accommodated our very tight schedule and had the floors installed in less than a week. The floors look great, Michael (who installed them) was very nice and professional, and Dawn (in the office) was very helpful and friendly. We couldn't be happier and we'll be having them back soon to install even more flooring for us. read more

With many bittersweet memories of leaving the area to move South, we wanted to offer our heartfelt thanks to one of the most incredible floor companies in the tri-state area. My husband and I built our Lindal Cedar Home in 1988 and from that day on, we have utilized the expertise, knowledge, and professionalism of Dawn and her brother, Michael, to make our home so incredible!! They have both, along with their father, Harry, and late mother, Anne have built this company to be one of the best in Orange County....When they say "Floors Like Glass"...that is an understatement...They go so much out of their way ensuring that every aspect from installation to changing the stain on the floors--everything becomes so incredibly new & awesome!!! The special attention Dawn gave to us this afternoon-- making a special trip out of her busy life to deliver us a product to make our floors we put in years ago, shine like they were when first installed so that we can sell our home and make the lasting statement..."Floors Like Glass"...your kindnesses and beautiful sentiment to us over the years will be treasured always...Your friendship has been so important to us...We will miss you both very, very much!!! read more