Exceptional quality, large selection, and great prices. The owner went above and beyond to help us find a rug that met our needs and we couldn't be happier with our new rug. Highly recommended! read more

I highly recommend the Rug Store! I bought an area rug for my dining room. It's absolutely beautiful and the price was very reasonable. The best part of the experience is that it was delivered, placed perfectly in my dining room and they even removed my old rug. I will be using them again! read more

Hershey was lovely, professional and a pleasure to deal with from our 1st meeting thru the installation of my carpet. He was honest, pointing us in the right direction based on the rooms to be carpeted. Hershey communicated constant updates which I greatly appreciated. His installers were professional, respectful of our home and did an amazing job. I couldn't be more pleased and would highly recommend the Rug Store of Monroe! Thank you, Hershey and team- I love my new carpeting and stairway runner! read more

What a terrific place to buy rugs or even flooring, and such nice people who are so willing to help to get you what you want! Moses couldn't have been more helpful in finding me the area rug I'd been looking for - as well as suggesting other ones that might work also. The prices are more than reasonable, and the selection is outstanding. If it's out there, Moses and his family will find it for you. Just tell them what you need. I wished for a bigger house so I could buy more rugs! I just love my new rug. Thanks, Stern family, for making my day! read more

Recently, my wife and I had the pleasure of buying new carpeting for our home from Hershel and his team at The Rug Store in Monroe, NY. He is a consummate professional and you can sense his willingness to accommodate your needs and wishes. He sold us a quality product, at a fair price, and made sure the factory was able to get it to us by the date promised. He was able to maneuver the full home installation around our tight schedule and the delivery of furniture during that installation. The installers did an excellent with the installation. Perfect in every detail. It's rare for us to find a person who gives his word, makes it happen on time, while being a gentleman with a smile! Thanks Hershel! You're the best! - Dave Williams read more

Five years ago, I bought a new construction home, and was encouraged to use The Rug Store to provide and install the carpeting. Good thing. Couldn't be happier with the sales process and the installation. Overall, the price I paid was reasonable and very fair. And in a couple of rooms where I went with some of the high-end carpet he sells, it has performed even better than expected and is as soft and awesome as day one. Hershel is a great guy, and gave excellent advice. This summer, I ran into him in my development (I didn't recognize him right away), and he was as friendly as ever. I'd definitely use them again. read more

I have purchased from this company a couple of times in the past years.. This week they installed my purchase the next day at a fair price (The week of Christmas). Hard to het that kind of service from HD or Lowes. They did a good job. I like going there. read more

A wonderful experience-- wide variety of high quality carpets from which to select. They were very professional and helpful and patient in the store and completed an excellent installation. A beautiful carpet, carefully and beautifully installed. We are thrilled. Jerry B. read more

Our experience with Hershel and Moishe at the store was great! They are very easy to do business with and their prices are better than competitive. Everything was completed as promised and the installation team was exactly on time and did a fantastic job! I don't hesitate to endorse them for all your carpeting needs! read more

We've used The Rug Store several times and have always had a great experience. Hershel was very accommodating and was familiar with all the details of each installation. We will use them again and would recommend them to others. read more

After a bad experience with a big box store, we decided to check out The Rug Store. We are so happy we did, Moses took his time to answer all of our questions. After the carpet was installed, he even sent a hand written thank you note. I will be using him again. read more

I just can not believe what a wonderful carpet experience I had with rug store. I have a summer home in Highland Mills and needed carpet for 3n bedrooms and kitchen floors. I went first to major retailer (don't want to mention name) and couldn't find anyone to help me.Getting frustrated I went on my phone on YELP and found this Big warehouse full of carpet and rugs. I was met by Moshe the owner and his son Hershel who helped me find flooring in my budget. I told Moshe I need the carpet in a week and asked him when he can measure. I expected a 5 day wait and 8 hour time frame. Moshe said I can ride over there now and will meet you there in 15 minutes. Moshe came down and measured and finalized the sale on the spot. By next morning the installers showed up and made a beautiful job and also cleaned up all left overs and surprising they had a vaccum cleaner and left the place very clean. I can not overcome how such a big size store had such wonderful honest people . Thank you again Mr. Moshe and Hershel read more

I recently purchased flooring for my kitchen and dining room from The Rug Store. I was amazed at the selection they had for us to choose from, including some in-stock material that was very reasonably priced. The installers did an excellent job and I am so pleased with the results. I would highly recommend checking them out if you need flooring or carpeting. read more

Went to another store got measured from them decided to just look in the RUG STORE and went with them. Hershey and Moses were knowledgeable, polite, professional, and above all cared most about customer satisfaction and sell QUALITY carpet. Will definitely go back for ALL other flooring needs and HIGHLY recommend them to anyone looking. Actually referred a friend after they said they were looking for carpet and went somewhere else first. They too went with the Rug Store and went with them also. read more