Buyer Beware! Hired this company in January of this year and dealt directly with the owner, John McCormack. This organization is blatantly dishonest, I have multiple communications with the office contradicting timelines owner promised ie tile was ordered vs not ordered. They did the work weeks later than promised, and served up daily excuses. I would have never shared public commentary, however, if the work quality was not an issue. They installed tile floors and laminate in my home, and the worksmanship is as bad as it gets! Loose tiles, cracked grout, lippage between tiles, completely un-level floor installation. Their own subcontractor lifted up areas of the installation after the fact and showed me that it was not his tile work, but all the subfloor prep that the company had done. I notified the owner of the defects, and he has gone completely radio silent. I am in the process of litigation with this company, and when consulting with my local construction attorney I was informed that this company has had previous issues with installations they perform. The attorney I am working with has had multiple customers that he has represented against this company, typically ending in a settlement and non-disclosure. They typically either try to offer the client compensation to keep them quiet, or they settle when a client pushes things forward through legal challenges. I wish someone had written some feedback when I was making my decision to avoid the headache I found myself in. The entire tile floor needs to be ripped out and redone completely, as none of the work is salvageable. There are plenty of decent flooring companies out there, do yourself a favor and save the headaches. Don't let their reviews fool you!
I've attached some videos I took for the subcontractor they hired to do the work, showing some of the issues. read more