I first started buying tile here for my investment properties back in 2019, and I keep coming back…read more Every order and installation has been easy no headaches. What I really appreciate is how involved the staff are when it comes to helping pick out styles and colors. They don't just hand you a catalog they actually work with you to figure out what's going to look best in each space. Tiffany and Ted went out of their way to help and always offer solid advice. I've been really happy with how everything has turned out. Definitely recommend checking them out if you want some extra help and good results.

We went to Forever Floor and tile to remodel a master bathroom and replace carpet in our condo with…read moreluxury vinyl floors throughout the condo. What an amazing experience. If I could give FF&T ten stars I would be happy to do so. We have owned many houses and done quite a few remodels but we have never had a better experience. From beginning to end every person we dealt with was professional, talented and hard working. They were there when they said they would and they worked hard until the job was done. Something that doesn't happen often right now We ended up with a showcase master bath and a perfect new floors. We are very happy with the way things turned out and we highly recommend anyone thinking of a flooring or tile project to visit Forever Floor and Title. Thank you FF&T for such a great job. I will definitely use them again.

had a fantastic experience. Greg was our sales person and was vey knowledgeable helpful and they…read morework very hard to get our installation done qui. I would recommend them to anyone looking for new flooring

Do not do business with this company! I should have known better, seeing that they had 2 star…read morerating. Our initial sales person was fabulous, but left this company abruptly in the middle of our sale. Ordered product with Susan, she was more concerned with collecting my money than ordering everything that we asked for, so didn't get everything we needed to install, when we received the delivery. Had to run around looking for replacement items before the install. Which put us a day behind schedule. After installing floors, we were left with eight boxes of flooring($600) in which we called to return and found out that they don't take it back because all sales are final with "special orders". Was told by Albert that they would try to see if the manufacturer would take it back, so we waited to hear back for a week. Surprise, no calls back, had to keep calling and when I finally did get an answer, it was from Susan, who was very rude and told me it wasn't worth it for them to return it and I should go sell it on marketplace or donate it. They did the ordering and measured off of my blueprint, but now according to Susan, my blueprint is not something that they can truly go off of. We were also told that we should've have had them come out and measure, but at that time of discussion that was never offered to us. Don't play games, go somewhere else for your flooring and tile, as they do not care about the customer after the sale. All they care about is the money. Oh, and then when we mentioned the FTC and the Better Business Bureau, Susan told me to go right ahead and hung up! Bad business and bad customer service!

Ian the owner of Allpro flooring was great to deal with. I had him replace the carpets on my…read morerental property. His pricing was very reasonable. And he even offered to buy the carpets with his vendor discount to save me money, which ended up being cheaper than both lowes and Home Depot. The carpets were installed in a timely manner and turned out really great. All in all, I'm extremely happy with the service and will certainly refer AllPro to friends and neighbors.

We had such an amazing experience with AllPro from start to finish! From their initial estimate to…read moretime of payment, they knew exactly what it was going to take to get the job done right the first time. As first time homeowners, and with this being our first major renovation project, we were extremely nervous. Ian and Mandy were so professional and patient with us throughout the entire process. They constantly let us know when they would be arriving, what we could expect to be completed that day, and they never left a speck of dirt behind when they were finished with that section. The project ended up being more difficult than any of us anticipated, and they still came through with their reassuring voices of positivity and knowledge. Every member of their team came and gave the same amount of kindness and work ethic as they did. Our floors look absolutely gorgeous, and we cannot wait for our family to see them when we all gather for the holidays! We plan to use them again when we renovate our upstairs flooring. Trust me. I rarely leave reviews, but felt it was important that anyone seeking advice on such a large investment for their home have this knowledge. You want the team at AllPro on your side! They will not disappoint!

Hired carpet king and flooring to replace carpet in 3 bedrooms, his invoice charged $525 for old…read morecarpet removal and disposal, I decided to remove myself. When new carpet installed it was wrong carpet and color, they had to remove and I had to wait 2 more weeks for right carpet to be installed. when final invoice came, still charged $525 for removal and disposal, and would not take a dime off. Then he threatened to break into my house and remove all carpet and pad after I had paid everything but the $525. Awful person and customer service

We had luxury vinyl flooring installed 2 years ago. It is now buckling wnd warping. We have…read morecontacted the owner, Joe but he is ignoring our emails and refuses to help us.

Honest, fast, and fantastic. Truly, could not ask for a better service. I had popcorn ceiling,…read moreremoval, painting, kitchen remodel, bathroom remodel.

From the owner: At A&J we try to give every customer the attention they need to ensure their home project meets or…read moreexceeds their expectations.

So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

The entire experience from start to finish was top notch! Mike explained everything in detail,…read moretook the time to give me different ideas on what would look best. The workers who installed the floor were professional, took their time and were considerate of everything in my home. They took care of my furniture while moving it and did their best to keep dust confined to the area they were working in. floors were installed throughout my entire home. They look absolutely beautiful! I would highly recommend them!!!!

Came across Kevin as a rep for Shaw Floors associated with Costco. I inquired about getting wood…read morefloors In our 3 bedrooms. We discussed options and I felt if he is a merchant for Costco then I felt confident to use his business Door to Door Kitchen's and Floors. We already had engineered hardwood floors throughout our house ( bedrooms were carpeted) and wanted the bedroom floor's to match the other wood floors. Of course, our wood floors were discontinued but Kevin was able to check with his Shaw rep and had sample's sent immediately. Kevin came to our house several times and we agreed that one of the samples was almost an exact match. Kevin was so easy to work with and always answered any question or doubt immediately. He had samples sent to the house or he stopped by with them as well. He explained about Shaw Custom Flooring through the Custom Home Improvement Installed Products Program worked. We had a sizable shop card sent after payment of floors were completed, once floors were done! It was a seamless experience. Kevin's installer Rick did a fabulous job of installation. I am in awe of how beautiful my floors look!! I highly recommend Kevin @ Shaw Custom Flooring "Door to Door Kitchens and Floors through Costco Home Improvement". Overall it was a great experience!

Truly, I would have given this store TEN STARS! From the moment that I first walked into the…read morestore, until the moment that our kitchen backsplash was completed, Chris, Jacque and Ben bent over backwards to serve us! Start to finish was only a matter of a couple of weeks...and we are absolutely THRILLED with the finished product!

So far, this company is the only company that has even responded to our inquiries. Not only have…read morethey responded but Chris came to our boat on Saturday to measure for flooring and they investigated a flooring for us that don't even carry. Thanks so much for providing great customer service so far.