This has to be the worst customer service I've ever received in a medical facility. If you want to…read morebe able to contact your doctor's office or get updates on the things that are supposed to be getting done for you this is absolutely not the place to go. They will not answer their phone ever or call you back if you leave a voicemail. When you call them and they do not answer (which is every time) they'll send you an automated text saying that you can text them at that number, if you do, they will also not respond to that either. Or if they do manage to send a text back it'll be a new person every time, they'll ask your name and date of birth and then stop responding so you can start that whole process another time again. I went in a month ago for an ankle appointment. I got an MRI referral and a prescription and they had not sent out either two weeks later. I finally went in in person to ask them to do it, they never sent the MRI referral even though he said he did when I was there and the prescription they sent out wasn't even anything close to what the doctor and I discussed in my appointment. I talked to another person another week later and they said they sent out the MRI referral at that time again, still have not. So all around terrible experience. It's been 4 weeks now and I've still not gotten either from them. The only way to get anything from this place is to physically walk in and ask them to do what you need done in person, even then it's questionable.

The place was very busy, I recommend them very highly. The customer service was great, they are…read morevery helpful, friendly and knowledgeable explaining everything to me, making sure I understood every procedure.

If you miss the days when doctor's listened, had compassion and had that bed side manner that made…read moreyou feel actually cared for by your doctor. Then this is the doctor for you. The staff is equally as kind. I have seen plenty of doctors that don't seem like they care too much, are cold and don't really listen and apply their knowledge with compassion AND practicality. I can't tell you how wonderful it is to find a doctor like this. I think you too would find this doctor to be competent, thorough and very compassionate. Again, great staff who put you at ease and smile easily. Its awesome to find doctor's offices like this still exist!

From the owner: Foot and ankle pain.read more

I think that the podiatrist and staff are excellent, but their office is quite some distance from…read moremy residence and i no longer drive. I thought that this practice has a new owner and is now called Stockdale Podiatry Group. Hmm Also, I received an automated call from their office to remind me of an upcoming appointment. The message also mentioned that after March (?) there would be a $35.00 charge for appointments cancelled within 24 hours of the appointment time. I am 75 and in poor health, so chances are sooner or later i would be hit with the penalty. Anyway, i cancelled the appointment and will find a new podiatrist. Penalties for being unable to keep an appointment are unfair, especially in this office where wait time often exceeds a half hour. Where's MY thirty five bucks?

I felt the staff as a whole were kind and attentive. I was seen on time, the office was clean and…read moreprofessional. Dr. Grant was warm, welcoming and professional asking repeatedly if I was comfortable during the procedure. I would give 5 stars but when my Insurance had been contacted and I was told orthotics would be covered 90% I asked if there was a ball park figure as to what my out of pocket might be. I could get no answer what so ever and this was slightly frustrating when you like to be prepared for upcoming bills. All in all small in the overall wonderful impression and care in this office.

I am very happy with the outcome of my surgery , so far I still have 5 weeks of recovery to go and…read morethe staff are awesome.

Dr. Mayo and his staff are awesome ! Yes the wait is long but they're worth it. Very friendly and…read morecourteous and solved my foot problems. Thank you Dr. Mayo and all staff!

An excellent foot speciality office. Extremely friendly staff…read more Very good and well trained Dr. I don't believe that you could find any better podiatrist in the Visalia area. They also have adequate parking and hours of service. Certainly a 5 star operation

After many years in senior care, I can honestly say this foot care group has been one of the most…read moreunprofessional organization I've encountered. Their sense of entitlement, constant demands, poor communication, and lack of professionalism have made working with them unnecessarily difficult. Rather than fostering collaboration and respect, they often create frustration and disruption. It has been a disappointing experience and falls far short of the level of professionalism we expected from those serving our senior community. i would not recommend this foot group at all. Stay clear away!

Would you like to talk to an actual person who works there to schedule an appointment? Need help…read morewith billing? Or a prescription? Too bad!! You are left in limbo on the phone, never knowing if anyone is even available in that department. There is no real person to put you on hold or check why the phone has been ringing in that department for over 20+ minutes. No live help!!! Your time is not important to them- that is the message that businesses send when a live person is not available to assist you. Kaweah Health's motto has something to do with "...excellence..." I would include the full quote but their website takes forever to load too! It's not like it's full of helpful information, so don't even bother trying to get help there either. Unfortunately, my son's podiatrist, Dr. Nelson transferred into this office. I have a busy family and having to stay in "ringing phone Never land " all afternoon to simply reschedule is not okay with me. His other office used the same type of phone service and I had to stop by the office to talk to a live person. Now his office is out of our way and I refuse to be charged because they can't hire a real person to answer the phone. Definitely checking into switching doctors.

Dr. Le is an amazing surgeon. I would recommend him for shoulder surgery…read more He was great!!

It's a nightmare to get appointment. Then you get one and wait, and wait. Today dr was 50 mins…read morebehind. I'm done with this place.

Go here!! Now!! Dr. Mayo does not disappoint. He is extremely intelligent, personable and…read moreefficient. The care I received today was outstanding. The office staff was friendly, accommodating and even made my daughter who has special needs feel comfortable being at the doctors. Overall, this is a great place. You'll be happy. Dr. Mayo rubbed a cbd cream on my toe after my cortisone shot I'm not kidding the pain is gone!

Always a long wait and having to sit in a waiting room that blast politics all the time can be…read morequite frustrating. I'm coming to get my foot taken care of and not to listen to politics (bring your earbuds). Love Dr. Shah and his energy. Appreciate his expertise.