Exceptional! Chris, I just wanted to thank you for the wonderful floral arrangements that helped make my Mom's 80th birthday celebration one to remember. I have always been pleased with the flowers I have sent while living away for all these years, but this time was exceptional. You encouraged me to send you examples of what I might want from any source including your website. I found two arrangements that I liked one for it's form and the other for its color palette. You suggested that we combine the two using the form of one and the color of the other. You told me about a flower that would be perfect for the arrangement. You quickly called your source to determine if they were available. We discussed and agreed on a budget. You understood how important this celebration would be for 140 of our family and friends. You said "I promise they will be fabulous." And remember we had about a week to pull this off. You and your staff delivered and placed each centerpiece. When I arrived at the venue, I smiled. They were fabulous and they coordinated perfectly with the program. By the way, the person that matters most, my Mom, thought they were beautiful. Customer for life! read more

I have worked in Delivery and Customer service for 46 years. The past six years I have been a delivery driver for Floral Innovations. Before I worked for Chris I was a customer and was more than satisfied with the orders that were purchased there. Since my employment,after I retired, I have nothing but the highest regard for her talents and business acumen. I have many repeat customers that are overjoyed and marvel at their purchase as if it was the first time. Her quality assurance from work table to customer is beyond comparison. I personally have never received a complaint, however I have seen Chris replace flowers where it wasn't even warranted. Cut flowers are not by nature a product made to last forever. They are to be enjoyed for timely purpose of celebrating or remembering an event or let someone know you are thinking about them or appreciating them.However proper care with the food and instructions provided will prolong their beauty. read more

I used this florist for a wedding rehearsal dinner party and could not have been more pleased with the results! I worked with Chris, the owner, who spent a good deal of time with me and really listened to the look I was trying to achieve. She went above & beyond my expectations by actually visiting the venue, a relatively new Cleveland spot about 30 minutes away, to do some 'research!' The flower arrangements were absolutely beautiful, extremely fresh & healthy looking, and exactly what I was hoping for. She even consulted with me on adding additional greens to the tables, which was a really pretty touch. I will definitely use her services again and highly recommend Floral Innovations. read more

Chris has always been conscientious and able to respond even to my last minute requests. Floral Innovations has provided top notch product and timely delivery. From prom flowers, anniversary and birthday bouquets, to all the flowers for our daughter's wedding (which she personally delivered), expectations have been exceeded and I couldn't be happier. I have been purchasing flowers from this local shop as long as I can remember and won't go anywhere else. read more

Wonderful experience using this florist for my daughter's bridal shower arrangements. Chris really listened to our vision and created these beautifully artistic centerpieces that incorporated our handmade decorations. We couldn't have been more pleased with the quality of the flowers and the unique design created by Chris. Can't wait to order from Floral Innovations again! read more

I don't normally write reviews. i am writing this one because i have had numerous bad experiences over the years with other flower shops on valentines day. I ordered flowers the day before valentines day and they were delivered on valentines day. not a 5 pm, but around noon. Great!! the flowers were nice, fresh and had a nice vase. I would recommend this shop. -craig read more

I was pleasantly surprised with a beautiful arrangement from my sister for my big Birthday. Out neighbor received it while we were out. They would not let us retrieve it because it was" by far the most beautiful arrangement they ever had seen." Highly recommend them plus they called to follow up that we received it. Thank you for the great service and arrangement. Barb C read more

It is a true art putting together a floral arrangement perfectly. You have to know what flowers go well together and they have to be placed in the exact right spot. Trust me, I know. I've tried and have failed miserably! Nobody does it better than Floral Innovations!! Julie is absolutely amazing at what she does! She exceeds my expectations every time!! read more

I don't understand how this florist could have a bad review.. I've used them plenty of times and never had an issue. They've always been friendly and the product has always been spot on. Prices are great and the couple of times I had them deliver it's was fast. I would definitely recommend this florist to anyone. The product is beautiful. read more

Wonderful to work with and fabulous flowers. I won't use anyone else for my floral needs. I have been getting flowers from them for years and have always been 100% happy with my purchases. Never have I had a single complaint. I highly recommend them for all your floral needs! read more

So wonderful to work with. Such a beautiful flower display for our dear friend. Would recommend to anyone looking for that special floral piece. We can not thank you enough for giving us a little sunshine during a very difficult time. Mary Kay and Dorothy read more

Beautiful floral arrangement for my Aunt's funeral. Very colorful and full of flowers-- displayed on it's own stand. Nice people to deal with and very reasonably priced. Wouldn't hesitate to use them again in the future for any occasion. read more

Chris - Your creations are just so beautiful and elegant. Thank you so much for taking the time to listen to me and for creating such a beautiful arrangement. It will be enjoyed by many! Thank you, Thank You, Thank You!!! =) read more

I live out of state but have a lot of family and friends in the area. I can always count on Floral Innovations to go above and beyond. The flowers are always fresh, fragrant, and beautiful. I highly recommend this florist! read more

I've used floral innovations for several occasions and have never been disappointed. The flowers are fresh, beautiful, and will last a long time (for flowers) if you care for them. read more

Hands down the best florist in town. They are my first choice when sending flowers to all my friends and family that live in that area. The Staff is courteous and friendly. read more

Beautiful flowers. Nicest people! The only place my daughters want dance flowers from.... and the only place we will ever go for any occasion. Hands down the best! read more

I've been using floral innovations for years, they always do a fantastic job and give you a great value.