Ran over something near a construction area that punctured my rear tire and tube that are mounted…read moreon an unusually difficult rim to change them. Found Bike Route online and called them and was told that it could be repaired while I wait. Got the bike to them and their service department immediately tackled the problem. Service and price could not have been better. While waiting noticed their large selection of bikes and helmets. Small thing but liked that the store has motion detecting auto-operated doors. Real nice not needing to hold a door open while pushing a bike.

Got my first bike from the bike route and still buying bikes there for my son. Great selection,…read more great service, wonderful employees. Prices are in line with other places. Wonderful owners. Great location in downtown Naples on 41.

Called and spoke to Ron. Told him my tale of woe about a bike we bought from a big box store. We…read morehad it delivered and paid to have it assembled. Couldn't ride it at all. We had to disassemble it and return it for a refund. No customer service at all when I spoke to Ron I said to him "I'll be back next week to check out the adult trikes". Walked in, met Ron, my wife rode it around the parking lot, loaded it into my suv, paid him and drove home Easy Peasy. Customer service, knowledgeable about his product, assembled and ready to test ride We agreed on one thing... ya can still get what you pay for if you find the right place. Thanks Ron

Just got ripped off returning a rental and found out from another bike shop that work I thought was…read moredone on my personal bike by this shop wasn't done! Unhappy to say the least. Buyer beware!!!

I bought a Specialized Como 4.0 back in 2021 during the throws of the plandemic and have brought…read morethe bike in at various times for adding a bag and rack to the back, flat tire repair, and recent spoke failure, repair, and tune up. Everyone that works there truly loves cycling and treat each client and customer as a Local and guest. While retail has greatly changed over the years, it is endearing to see small businesses paving the way for folks to get outside and enjoy the sun and nature. Give these folks your understanding. They work hard, and while I have only purchased one bike from them, they have always been very helpful in getting my bike cared for and have new bikes in stock for the avid road cyclist to the beach cruiser. Good People.

I have been taking my bicycle to Naples Cyclery for repairs on multiple occasions. The service is…read moreexcellent and courtesy. Tom in the repair shop is very knowledgeable and got my bike fixed beyond my expectation. He always had my bike done on same day regardless it is a small or big job. I will definitely go back again in a heart beat.

victor is the best!!!! Always helps me and fix my bike…read moreproperly definitely I recommend this place

A+ operation! Been…read morethere several times for service always helpful. Needed a part swapped out as I don't have tools when in Florida. Sean did the work quickly and at no charge They rebuilt my bike last year at a fair price!!!

Very helpful in selecting items for our complicated needs for bikes for kids and adults plus an…read moreattached trailing cart for a little one. Helmets on hand.

Very easy to rent bikes for a day (24 hours). Complete online and delivery next day. Spoke to…read moreIsland Bike and they were very helpful and friendly

I love these guys. Amazing service and great bikes. We rent from them every year when we're in town.read more

We were extremely impressed by the service we received from Bonita Bikes. Brennan was responsive,…read morebrought us two bikes exactly when he said he would, and off we rode. The bikes were great. He, again, picked them off at the scheduled time and we paid the price that was quoted.

Won't even take a return with a receipt won't work on certain bikes. This place should be out of…read morebusiness!!!!!! This isn't a bike shop it's a scam and hack job!!!!

Billy the owner is so arrogant. I would drive to Miami for a bike before I'd spend another dime…read morewith him. Unfortunate, too. Because service tech, Matt was super.

Some dude gave them a one star review because they were closed when he got there. C'mon, people…read more Have a little heart. Actually check the place out before you jeopardize a man's business for such a stupid reason. The hours posted on their website are current and accurate; they have little control over what some other website(s) publishes. I have updated Yelp's page with the correct hours, hopefully will be changed soon. Beau is always working when I stop in for one thing or another, and he's helpful, knowledgeable and friendly. Also, he's pretty good at managing multiple customers at once. And Joey insists on loading up my bike for me. Have never had bad customer service in here. I recently dropped off my bike for service because I'm lazy and I like going into bike shops. $60 for all the usual bike tune-up stuff: drivetrain, breaks, wheels, headset, degreased, re-greased, other good stuff. The best part - I brought it in late afternoon and picked up the next day early afternoon and the bike looked like NEW - so shiny and clean. Other places I've been to charge as much, don't do as much and take longer. I'm stingy with my 5's but these guys earned an extra star from me due to their activities with the community: Things like volunteering their time to give bike safety and maintenance lessons at the local schools. One of their employees is a former BMX racer so the kids get to ride with him on a BMX track. The last time I stopped in I got to hear about a little girl who has a permanent disability, and courtesy of the guys at Hollywood Bike, had her walker customized with a special bike seat so now she can continue using a walker and not have to use a wheelchair. 5 stars. If you're looking for a new bike, Hollywood is located in a convenient location on Santa Barbara, not far from Veteran's, and behind the building is a nice quiet neighborhood for test drives. The store has a lot of accessories and helmets. Check them out! HOURS Summer Hours (starting May 1): Tuesday - Friday: 9:30 - 6:00 Saturday: 9:00-5:00 Closed Sun and Mon I think sometime in September (call or check their website) they go to 6 days, so Monday - Saturday. November - April they go to 7 days.

This place appears to be out of business. The bike shop on Del Prado said they went back to NJ…read more When we pulled up the place was empty and they were painting the exterior. I am not sure if they plan on returning, there were not any indication of reopening, no signs.

I could not be happier with the exceptional service I received from Carlos…read more I purchased a new (and pretty expensive) e-bike online a few weeks ago. I use it for exercise, but I wanted the electric portion because I planned to bike from Naples to Estero, and if I get too far, I may need some help getting home, and the powered element would help. The brand I purchased, Maui Bikes, was just what I wanted. Everything was in pretty good condition when it arrived, except whenever I would change gears, the chain would come off--an easy but annoying fix. I assumed the chain was just a few links too long, but being a novice at Bikes (other than my Peloton), I thought it best to have someone look. I called several bike shops near my house, and they all refused to look at it because it's an e-bike (even though it was just a chain issue). They all said to go to Estero Bike Cafe, and I am glad I did. I called ahead and was told to bring it in. No appointment was needed. When I arrived, Carlos was really nice and helpful. It was a pretty simple fix, thankfully, although Carlos did go above and beyond checking the entire bike and found the seat angle was off and some loose screws- all of which he fixed. All this for a very reasonable $35. While I like the Maui e-bike I purchased, when I was at the Estero Bike Cafe, I noticed they sell several similar brands, all for around the same price. For anyone considering an e-bike, the best part of buying from Estero Bike Cafe (in addition to the exceptional service) is they have access to all the parts needed- which will be a challenge if I ever need a meaningful repair with the bike I purchased online as I will be dependent on them for parts. Thank you, Carlos and the Bike Cafe, for your fast, reliable, and reasonably priced service. This morning I enjoyed my new bike for the first time without an issue!

I would not let this place work on a toy bike. I brought my hybrid bike in for a simple tuneup in…read moreAugust. Including the original drop off, taking the bike back after a short test ride in the parking lot, and a fourth visit without the bike to ask for a refund, I visited or returned the bike FIVE times for a very minor service. THAT AS FAR AS I CAN TELL, WAS NEVER DONE! For a cost of over $120 which included a new chain. It's too long of a story but neither tech, one says he's the owner, seemed to communicate, know their pricing or their JOB. I was charged $95 by one and told I should have been charged $195 by the other for the result, loose derailers, sloppy brake tension, and missing gears, ALL of which could have resulted in an accident. When I took the bike in for the last time after being told I would get a partial refund AND the job finally done, by the tech, the "owner" got angry and insulting at me. I took my bike never to return and hoping to at least save you from these inept and dishonest "bike techs".

I called Hole in One because they do mobile golf cart services. Well, I needed a new battery and…read moreafter examining my current batteries I was advised that I would need to replace them all. I had done that only 30 months ago, so I decided to go with a lithium battery ( more expensive but a 10 year warranty). They took my cart on Friday and returned it on Tuesday but forgot to connect my USB port. They took the cart back to the shop and returned it promptly with a working USB port...No charge!!! Excellent customer service!

I had a tire with a nail puncture in the tread. They repaired it promptly and professionally. My…read morecomplaint is the price, $54! Perhaps if this was a highly technical diagnostic analysis and repair, I could accept very high shop rates. This was pretty basic, I even had the nail identified with a marker. Next time I will look elsewhere.