My first visit after no relief from a sinus condition with my PCP. I saw Dr Malone. After working at Mayo Clinic in ENT I have to say that I was so impressed with Dr Malone, he is so knowledgeable And kind! Took time and listened! Highly recommend him. read more

Do not go to them. Horrible and uncaring. After repeated attempts to contact them, finally got through. Told them I've had two episodes where my airway closed and almost fainted. Told them I would go to any of their facilities that would take me quickly given my condition. Was told the earliest appointment was August 10th - 2 weeks out. Reminded them of what happened to me and there was no concern and zero attempt to try to get me in sooner. They said, Is there anything else we can do for you. Stay away!!! read more

I went to the location at the towers on the TGH property. At 10:00 am both doctors had signs up saying they were running 60 minutes behind. The audiologist and other staff were great. Hearing test went well. Not sure given the stated reason for the visit, I needed to have one. I was also pushed prior to the appointment to have my hearing aids checked. I was informed when I got in, that it would be a $100 charge. After the test even the audiologist didn't think it was necessary. I then waited till 12:40 for my 5 minute blow off by Dr. Danner. I had seen Dr. Bartels a few years earlier. Sad I took this appointment with this uncaring individual. Dr. Danner needs to care about his patients. I don't trust the words he said. Note: There is also a sign at the desk that states if you are 15 minutes late you won't be seen. read more

BEWARE Dont go here! - Threatened with bodily harm and she put her hands on me, refused treatment, discriminated against... Filing claims with proper authoritities. Not returning- read other similar reviews of unprofessionalism, lack of bedside manner, poor communication, long wait times in the call que, can't reach a live person, different answers from different employees. Will be filing claim with my lawyer, Florida Board of Medicine, Florida Health Department, Florida commission, Better Business Bureau for all above mentioned and illegally keeping my $162.24 overpayment for keeping it over a year, not returning it to me. As well I'm posting reviews on every Doctor/Medical website. Dr. Addison Boardman (has no bedside manner, empathy or professional skills due to young recent college graduate with no real world or job experience) who repeatedly blamed me, the client, rather than fix the hearing aids, and took everything personally- not professional nor understands Doctors Oath how to treat patients. States she's not fixing my hearing aids.They also told me they'd call me today with another appointment time, never called. DON'T GO HERE! I refuse to return and would buy another pair of hearing aids at $6K or more rather than step foot back here. Would give no stars! read more

Every visit no matter how frequent requires a hearing test and MRI or no further help will be offered. 3 hearing rests in 4 months? Seriously? read more

I was a patient for a year. I have constant sinus drainage. My issues were not resolved. I also was late for an appointment and they told me I could not be seen today. I have to reschedule. I will never go back unless it is an emergency. read more

Bad attitude of the woman who took the information on the phone and she simply didn't care. Reflects on the doctors.

How do they stay in business? There office is atrocious! From there appointments to their people you get referrals! I had an appointment that was scheduled for 6 weeks . They called a day before because they didn't get a referral, they told me they called an everything! I called my primary an ask if they recieved a request for a referral, they said no . Somebody isn't doing there job !!!!!! From the time I booked this appointment I have already had 2 sinus infection with ear infections . Stay away read more

To the queens in the front office and the amazing PA. You are great! Very kind, polite and helpful. Best team of front staff in any doctor office I've ever been to. The doctor was great and knowledgeable as well. read more

I was a patient there. Called on Monday Feb 10th, transferred 3 times. Left a message Feb 11 2025 via patient portal and I am still waiting on a reply. read more

HORRIBLE. Please, do yourself a favor and find another office. From the start, they scheduled my appointment at the wrong location and then when I get there they had some issues with my insurance and told me "the doctor wants to leave so we are probably going to have to reschedule you". My insurance was already approved in the portal, took about 40 mins for them to sort everything out. In the meantime, the front desk was openly talking about me in a negative way. At the end of my appointment I was scheduling further testing, they told me the date and I immediately put it in my calendar. Two weeks before the appointment I get a text confirming said appointment and it was the wrong date. I tried to call the office, considering I had already asked off from work and was approved, they basically told me it wasn't their fault and I needed to come in a different day. The prices here seem a little audacious, for an allergy test and some pictures was $190 and that's not even including the CT scan they wanted to get. Absolutely outrageous, find another office, plenty of good practices in Tampa. read more

Horrible experience with the South Tampa office. Front desk personnel are awful, and while they claim to have reasonable prices, they don't tell you about the $195 office visit fee that they charge "just for the privilege of walking through their door." Never saw a doctor and a 10 minute ear wax cleaning ran to $270+. The Physician's Assistant, Robert Carr, was excellent. read more

I visit this location for allergy treatment and have been very happy with everyone who has treated me. Dr. Lee is great - she takes the time to talk to you, explain everything and go over your options, and answer all of your questions. Lisa, at the front desk in the allergy building, seems to remember every patient's name and is always friendly and welcoming. The allergy nurse has always been friendly, professional, and seems to get patients in and out quickly. With the pandemic, they have made some modifications for allergy shots. Now, every patient gets their temperature taken upon entering the building, and after your allergy shots, you are supposed to wait in your car for 30 minutes, rather than in the lobby (to ensure you don't have a bad reaction). This way everyone can still receive their allergy treatment and minimize contact with the public as much as possible. read more

STAY AWAY FROM THESE HACKS! Their billing practices are the worst I have ever seen. It's shocking that they are even allowed to operate in this country. They sent me for a CT scan and withheld my results until I came to the office and paid $140 just to hear that my test was negative. I worried about it for weeks, thinking there was something wrong with me. They could have given me the results over the phone. But, no...these hacks just wanted my money, apparently. And, when I was there, having paid for my visit...I said that I was having trouble breathing through my nose. So, they charged me another $211 to look up my nose for 2 seconds!!! Then, they said that I should do my next CT scan there, at their office...probably because they wanted that money too. OFFICES LIKE THIS SHOULD NOT EXIST!!! Medical care should not be A-LA-CARTE. This type of billing is exactly the problem with health care in this State. Their doctors are a joke and I'll be informing the Medical Board about them. Find another doctor's office. You can do better. read more

I went there to get my ears checked by Dr Riviera. The whole process was very impersonal. He came into the room with an assistant that was taking notes on a laptop. He talked for a few minutes and I barely got a word in before he was out the door. I felt like he was in a big hurry to move to the next person like it was an assembly line. Not impressed and i did not feel cared for. read more

I waited more than an hour for my appointment. Very disappointed. The front desk kept saying your next but later another nurse said it will be longer so I had to leave without seeing the doctor. I thought I'd remember to review this place so it gets taken care of and does not happen to others. read more

If I could give Florida ENT and Allergy 0/5 stars, I would. Our experience with this practice was beyond horrible. I made an appointment for my 85 year old mother a week ago at the North Tampa office for a hearing assessment. At the time I made the appointment, I gave the scheduler my mom's Medicare and secondary insurance carrier numbers. We were advised to arrive early to fill out paperwork. To save time, I downloaded the new patient forms ahead of time and filled them out with my mom. We arrived 15 minutes before the appointment time. Rather than ask for all the necessary information when she checked in, they called her up to the window four times asking for various things. This created a clog up with other patients at the window. Not good, especially in COVID time. Also, my mom is using a walker and had a hard time going back and forth so many times. About 45 minutes into our wait, the person at the window asked us to come up again and informed us that my mom's secondary insurance info was not entered properly at the time the appointment was made. She was having trouble verifying the insurance. I asked to go ahead with processing her and we would pay any co-pays or $ not covered. After another 15 minutes of waiting, we were called yet again to the window and she informed us that my mom would have to reschedule her appointment!!! The audiologist was behind and couldn't see her because of the wait. The wait that was created by this office and their incompetence. This is unacceptable!!! We will not be rescheduling and will find another audiologist. This practice is obviously a big operation with lots of doctors and audiologists. They might be fine as practitioners, but we will never know. STAY AWAY from this group if you want to go somewhere where your time is valued as much as theirs!!! read more

Constantly changing allergy shot schedule is far from customer centric and only available times are in the middle of the work day. The blame is placed with the patient for not remembering to look at the printout at the front desk (even though it's 2020) or knowing whether they put you in their scheduling system. The solution is to take more time off work to come at another inconvenient time. Note to self, call every time before going, and verify the next weekly appointment before leaving. And if you're one minute late, forget about it; again focus is not in the customer. read more

0/5 After a catastrophe during my first visit at this location with Warren Goldstein is it evident that their priority is not what they claim it is. Meeting with Goldstein was more about his ego than my concerns about being dizzy with what I call vertigo. The audiologist is a wonderful lady and very companionate. Goldstein however not so much. On my second visit I received a skin allergy test from which I had an anaphylactic reaction and was sent to the ER via Ambulance. Goldstein was determined to say that I was not having an allergic reaction while I had lost consciousness and my lips were swollen and so was my tongue. My husband urged him to do something else than scream his head off that is was not about the test I had just undergone. At that point he urged someone else in his office to call 911. When I arrived at the hospital at Meese ,I was treated for anaphylactic reaction to the skin test. What i find real interesting is this; the office never made the first attempt to reach out to me to find out how I was doing and perhaps make a follow-up appointment to go over the results of my test. Instead as I look at my results on line in my portal, there's nothing referring to the event that took place the day I got the skin test or the event that led me to the ER that day. I say without reservation that anyone who goes to this office is taking a risk. I have made other plans to see a different office, however I want the results to be transferred and they have been less than cooperative. The only positive aspect of this office is that Goldstein is no longer employed there. read more

I love Jessie & Cristin! Jessie is so knowledgeable and your go to person in the front office. CRISTIN is the BEST allergy nurse out there! Very patient and thorough in her explanations! She is sweet, kind and hilarious! She makes it a joy to come here! I look forward to seeing her EVERY time I come here!!! read more

If I could give them 0-Stars I would. I just had a tonsillectomy done with Dr. Goldstein from Florida ENT in the Westchase, FL office. I am extremely dissatisfied with him and his office/staff. He lasered the inside of my jaw during surgery, and I have discomfort in a back tooth because of his shotty work. Post-surgery I was given little, to no instruction, no antibiotics, and was prescribed opioids (nothing else) against my request for something different due to my response/feeling/reaction to them. When I called to complain about severe & excruciating pain regardless of rotating Advil/Tylenol, heat, and ice and softly gargling salt water - I asked for help, a topical numbing or higher dose Advil, something. I was scoffed at and told to drink more ice water if I didn't want to take the opioids. Opioids are what is prescribed for all their patients, and they don't do anything different. Well, guess what Jessica, we are not all the same, I've told you and Dr. Goldstein time and time again my reactions to Opioids and how I CANNOT take them. Super rude and unprofessional drug pushers with NO compassion and refusal to acknowledge facts and patient requests. Needless to say -- Because I was scoffed at, given NO Antibiotics post-surgery -- I ended up in urgent care due to a severe infection yesterday. I am on day two of recovery with shots of steroids, antibiotics, diclofenac, and lidocaine mouth rinse to help numb the pain (everything I asked for). I finally feel like I'm not on my death bed because guess what, it's working! - shocker I know! Thanks to a doctor who never met me and came to my rescue and actually listened, despite an ENT doctor who's been doing this for 30 years and has his head so far up his ass he can't evolve or understand that not every person is the same. Needless to say, I will not be returning to his office for my follow-up at the end of this month and will be finding someone new. read more

Absolutely the worst medical practice I have ever dealt with. Awful communication and totally unaware that they are dealing with patients with real medical issues. Do not go there . read more

I made an appointment with Dr Miguel Rivera and felt embarrassed and humiliated afterward. During the appointment his assistant was in the room with us - this was a first for me. It was uncomfortable to speak of my medical issues with the doctor when there someone that wasn't a licensed professional in the same room. As I continued to explain my reason for being there the assistant and doctor continued to give me odd looks. My issue was allergy related so it did not warrant any awkward look that I got - I also explained myself politely and clearly which makes the looks I was getting even more confusing. The doctor asked me questions in a patronizing way that made me feel embarrassed for even having spoken about my issue. I wouldn't see this doctor again, he did not make me feel comfortable or at ease when attempting to explain myself. He (and his assistant) turned what could of been a short pleasant visit into a very sour one. I wouldn't recommend Dr Miguel Rivera again. read more

I am in the healthcare business and this place has no idea how to respect and care for their patients. The knowledge was sub-par and it was clear of the motive, money. I may have been a rare occasion, but I must say, I really don't think so. I am not the type to write reviews but when it comes to this I have to. Many people don't know what to think or how to proceed when it comes to unfortunate health. There are too many providers that feed on that, this is one. And it just flat out not right. read more

This business deserves no stars because they care more about sales and money than they do about the patient. The only reason this review gets two stars is for the professional care that was offered. My personal experience: The doctors and staff seem to have the knowledge to provide good medical care, but for allergies they are more interested in getting the patient on a program for long-term care (shots) instead of working toward what is best for the particular person. If you are not careful, then you will be on the hook for allergy shots whether you want them or not. read more