I did not read these yelp reviews until after scheduling my appointment, when I saw them I was hesitant but going to give it a try because the negative reviews were all from 2 years ago or more. My experience with their front office service has been great. When I called the first time they picked up and answered my questions, sent me the interest forms right away, I filled them out and received a call from them after a few business days. And then I didn't call them back for a few days (because life got busy) and they followed up with me AGAIN with a phone call. I got my appointment scheduled, they sent me the info for their patient portal right away, and called the morning of my appointment as a courtesy reminder. All the people who left voicemails or spoke to me over the phone were very kind and helpful. It seems like whatever front office issues they were having a few years ago is no longer an issue, at least not from my experience. As for the providers, I've only met with Dr. Marie Myrick once so far but I it was a great experience. She is kind and an attentive listener. She had me call and schedule an evaluation right there in our appointment, which as we had just finished discussing my memory and procrastination issues, was a level of accountability and forward-thinking I appreciate from a mental health provider. read more

As others have said, they never answer the phone or return calls. When you do get ahold of a person, they are always rude, nonchalant and dismissive. In the past two months, I've called around 35 times to schedule appointments or request refills and I've received a call back exactly twice, days and weeks after the fact. When I inquired about the phone situation, I was talked over and both individuals I spoke to refused to actually acknowledge that phones were not being answered. They kept repeating "Well I'm on the phone now. How can I help you?" instead addressing my very valid concerns. It's not worth the time or the frustration. Find a practice that actually cares about its customers. I've filed a complaint with CHP and I've cut ties with the practice. If I could give zero stars, I would. read more

If you want a professional, caring, and accountable psychiatrist DO NOT go here. Believe the bad reviews. It just might save your time, money, and well being. read more

Florida First Psychiatry Specialist is not good at all. You cannot ever get a hold of someone at the desk and even when you leave 3 messages they still will not call you back. I do not think they care about their patients. I was about to run out of my medication and so my pharmacy sent thing a thing for another refill. The pharmacy called me to tell me they still haven't received anything from Florida first. So I called no answer. If you care about your patients call them back, I shouldn't have to worry about that and I should not have to take time out of my day and go to the office. I was highly disappointed in this office. I am shocked that they are still even in business. read more

Incompetent doesn't begin to describe this horrible place. They NEVER return phone calls (assuming they even answer the phone), the front desk staff shows less concern for your welfare than the teenager serving you at Whataburger, they treat medication refills as if it's some kind of luxury, even though I've gone through withdrawals due their general apathy. Beware! read more

Their front desk staff is killing their business. I've been trying to call for MONTHS. When I first started a while ago, they would answer after several attempts at calling. Now, however, it seems they have given up on answering their phone altogether. I've left multiple voicemails that are NEVER returned. When I need to schedule an appointment or request a refill (for medication that doesn't show up on the patient portal), I have to drive across town to request it in person. And then I'm told I can't get a refill until I schedule an appointment, which I've been trying to call and make! It's just really frustrating. Mental health providers should not add this much stress to your care process. When I finally got a call back (by texting a not so nice message (850) 296-2244 saying I needed to talk to someone), i asked why they didn't answer the phone and all she would say back was "Well you have me now, so..." and would not recognize (or deny) the fact that they don't answer. It's to the point where I have requested my primary care physician to take over my medication and have started the process of finding a new therapist. it's just really frustrating and not worth dealing with them. You can get better customer service almost anywhere. read more

A true blessing , they have been there for the tough times, always . They are a true blessing, made it thru the hard times, with the Doc and staff. Highly recommended. read more

Incompetent office staff, habitual calls to reschedule appointments I've made 4-6 weeks in advance, repetitive mistakes regarding insurance billing. Use this provider as a last resort only and save yourself a headache. read more

Horrendous. Don't use. Claimed I had Medicaid when I had Medicare and cancelled my account without warning. Also didn't send me links for telehealth session and charged me for a session anyway. I tried calling about the missing link, but nobody answered or called back. Go anywhere else! read more

These people will give you "tests' they do not tell you are tests and then when they bill you insurance and the State Board will say that the things they did and billed for are "unusual and not customary" read more

Avoid! This place is only interested in pushing pills, and even then you can never get anyone to answer the phone or return a phone call if you need a refill. Hope you never have to change a appointment time, because they will not answer the phone and if you leave a message saying you need to change your appointment time, they will still try to charge you for a missed visit, when they never even had the courtesy to call you back to reschedule. Good luck actually trying to see the Psychiatrist. You only get pushed off to a Physician Assistant. If you specifically schedule to see Dr. Tatini, you better get there early because more than once she has tried to sneak out so as not to see a patient. If you do not want to treat someone, just come out and say it. But as I said they are only interested in being a pill dispensary and charging you for visits. Save yourself major problems and avoid this practice. read more

Ended up in the ER from an allergic reaction to a new medication prescribed. Never received a call back or follow up appointment afterwards. Do Not Come Here. Find another practice. read more

I had a very traumatic experience that my mental health was deteriorating very rapidly. My mind was so dark and I was fearing for my own life. I did not want to feel and think the way I was feeling and thinking. My last resort was to finally get help. I did a lot of research before I decided on a psychiatrist and chose Dr Tatini with Florida First Psychiatry and it has been one of THE best decisions I've ever made. A year and a half later, I feel amazing, I'm happy again, I love my job and I love everything that I do. I am so grateful I found this place. I really don't know if I would have been here if it wasn't for the help of Dr Tatini and Dr Kenara Blocker. The reason I didn't give a 5 star, is just because the only therapy I had was with a lady there in their establishment and I felt she wasn't really much help. She actually left the place a couple months later. I look forward to another therapy session though And I owe my life to these Drs, thank you so much! read more

If i could give this place a 0 i would. Every time i try to refill meds (which i call a week in advance) something always gets messed up. First off, they say if you have a "balance" you cannot get a refill. Even if it is a balance of $45! which is ridiculous because they are basically with holding from you. Second, they constantly switched psychiatrists on me without telling me.. also, the people I've talked to haven't even been a psychiatrist.. RN or whatever. I suffer from bipolar disorder and they deny my medications without telling me. They don't bother to call you and tell you why until you go and try to pick them up and the pharmacy technician has to tell you they denied it.. Obviously that's not their fault. This place should not even hold the title as a "psychiatrist specialist" because they do not even try to help people with mental illness. Also everyone is rude and has a stick up their ass for no reason. Not to mention without insurance they charge $500 to talk to an RN. ON TOP OF EVERYTHING: Every time they call me they dead-name me. I have a "preferred" name set there for a reason. They also misgender me constantly even after I correct them. read more