TMH Cancer Center is a wonderful place with excellent medical personnel and access to cutting edge…read moretechnology and treatments. I appreciate everything about my treatments here, including the office environment and greeter as well as Vanessa who checks patients in and more. I really love my oncologist, Dr. Morris. He is incredibly savvy and kind. All the nurses are wonderful as well. I previously got treatment at the Mayo Clinic and I love my experience at TMH Cancer Center.

We have been seeing doctors and getting infusion at the TMH Cancer center since January 2022 -…read moreabout 18 months. We have been through some scary times with our treatment and I am grateful for Dr Marina who really seems to know what he is doing and for Dr Russell who has the best bedside manner of any doctor ever. The issue is the complete chaos that the offices are running in. It seems organized, but after many visits I can attest that it is not. We have had our orders misplaced numerous times and I have to remind the staff we are still waiting. if you have to call the doctor or to speak to a nurse, I wish you luck. I have attempted phone calls so many times and it is a full time job to first - get someone to answer. They don't. 2nd, if you leave a message about 50% of the time the messages will be delivered to a department in a completely different building/department/medical area or administration! I've been called back by digestive disease, maintenance, different doctor offices that aren't even in the cancer area..just to name a few. What is really bad about that is they tell you they will return your call in 24 hours- so if someone calls you back after waiting a day- you start the clock all over when you try again. There have been times that I have played the phone game for whole weeks. It is very frustrating and when you are dealing with such a serious diagnosis, that experience doesn't help. I feel like they are sorely understaffed. And I hope it isn't because they are trying to keep to a budget because after looking at the amount of money my insurance is paying for our treatment, I know they can afford a few more people to help!! I want to share this experience because there is an option in Tallahassee and I am wondering what our treatment days would be like if we had chose the other provider. I do want to give a shout out to the infusion center side. They must see hundreds of patients a day and do seem like a well oiled machine. However, they have had bad days too. Our meds always have to be prepared after we are in the seat and they have cleared us for treatment which means we have to wait for the pharmacy to make it. Some days this takes 30 minutes. That's how long it should take. So when we have to wait for two hours I know something is wrong and have to start asking. My advice, don't be afraid to ask if they now you're still waiting. They are busy and may not realize it. If you find yourself in the situation where you are looking at options for treatment, my best wishes to you and your family!!

Really, there were 4 people outside when I came in around 4:30pm…read more Finally, they got me in at 5:30 pm and I have been waiting for full 1 hour for the nurse practitioner to come. She finally came at 6:27!

All the good doctors and specialists quit and were replaced with foreign doctors…read more Member Services is a joke. The Website is close to useless. My primary care physician Dr Leonard Waldenberger retired or left and I was not notified until 10 days after the fact. My general Surgeon left. My Cardiologist Left. I was given 3 possible replacement doctors, only 3, for Internal Medicine. This was today. 5-26-2026

Awesome primary care doctor great but the emergency room is horrible. Remember guys if you go in…read morethere and try to put them leads on you for the heart monitor check them out before you do because they are really nasty. They are the worst in the emergency room but other than the rest of the hospital is awesome. They are great. They just do not have a great neurology department.

Very satisfied with treatment by professional staff. What keeps this from being a 5 star…read moreestablishment is the means of communicating with the staff and/or support personnel. The automated telephone system makes it nearly impossible to talk to a real person. Most transactions are done by leaving a message for a return call and hope you are home when the call is returned (usually much later or next day). I am certain the management does not understand the anxiety they are creating, particularly when they call and leave a message to call back about a lab test or issue and you go into this circular spiral of wondering while waiting for the next call. An automated appointment system would also be helpful.

I had an appointment to see Dr. Giove due to a bout of chest pain I experienced from a stressful…read moresituation. The office staff was very friendly as was the Medical Assistant who did my vitals and ekg. Dr. Giove was very kind and recommended a few simple tests. He explained one of the tests to me that I haven't had before. I am very pleased with the care I received and would highly recommend this office.

Kaitlyn, NP is knowledgeable, friendly and fast! As is entire staff at this location!…read more We've used them twice and outstanding care each time!

Turned me away because I have great insurance, CHP. They don't care about patients; money first,…read morenot patients. Terrible customer communication, horrible people. Worthless

I was hesitant to go to my appointment after reading the negative reviews but I am so glad I didn't…read morecancel. From start to finish the staff took care of me kindly and efficiently. Iyana at the front desk, checked me in early and was very kind and professional. Janay and Ryne were both helpful in my diagnosis and spoke to me not only professionally but like a human! I was there for about an hour, but I was taken back early and they ran 2 tests so it seems like an accurate timeline. I am self pay, they told me what I owed up front and what it included before ever being seen, they also helped me find the best pharmacy to get prescriptions for the cheapest price. Facilities were nice and clean! I'd recommend this location 100%!

Go to the Thomasville Road location very nice and friendly staff. The location here is horrible…read more The front desk employee (Sadie) is very rude. She said they hold appointments for an hour even if you're not here. Then she tells a guy when he walked him they're extremely busy and he should go to TMH urgent care. (What)?? Then she tells a customer they may not take his insurance without knowing if that was the case so he could leave. The problem is I have the same insurance that was previously accepted. I asked for her manger (Xavier she stated) She called him and lied about my concerns and then sat there and whispered with another office worker while still not wanting to work. She didn't mention to me when I checked in they were running behind I had sat over 45min before she says they will try to see if the other appointments don't show which they hold for an hour even if there not in the building. I've never heard of this, but maybe this is why they turn patients away and get behind. Terrible!!!!!!! @Bill thank you! I'm sorry the location wouldn't allow me to update the office was on Bucklake and I also emailed the regional manger that was listed on the card. W.Wells

I have been going to the Cancer Center for the last 4 plus years due to me being diagnosed with…read moreStage Pancreatic Cancer. My Oncologist - Dr. Scott Tetreault has been treating me and I have been in remission ever since, which is just unheard of with my condition. When first diagnosed, I sought out a 2nd and even third opinion from Shands Hospital in Gainesville as well as the Mayo Clinic in Jacksonville. Both doctors a these accredited hospitals re-affirmed with me that Dr. Tetreualt is "one of the best Oncologists" and, that my diagnoses as well as subsequent and ongoing treatment were/are the right one for me. I owe my life to Dr. Tetreault and recommend him and Florida Cancer Specialists - Tallahassee to anyone that has cancer. I cant praise Dr. Tetreault enough!

For cancer treatment, this is the place! They have two locations, the other inside if Radiology…read moreAssociates on Phillips. The professional staff goes out of their way to make sure you have everything you need to make your time here as pleasant as possible. The doctors are nationally known and Florida Cancer Specialists are on the cutting edge of modern cancer treatment. I can't praise Dr Paresh Patel enough. Caring, compassionate and honest. He knows his stuff!