I was attracted by the plan's offerings. But when I tried using this plan, I discovered:…read more- the patient portal website is all but useless. You cannot get any information without re-logging into it and going through the security check every time only to find yourself in the square one; - the phone support is atrocious! The lady could not understand my email address - she didn't know what @ sign is, I spent 15 minutes explaining to her my very simple email address ending up with her giving me HERS; - the info@healthsun.com mail is useless. Nobody answers any questions. I still don't know how to order my transportation to a doctor appointment.

Wish I could give zero starts. Joined in 2026 - what a mistake! Customer service is the worst…read more Could not update my PCP in the portal, on hold for 30 minutes, to be promptly disconnected at the first chance.

Had the best experience!!! Got me an insurance plan within an hour, helped to fill everything out…read moreover the phone. So easy, so helpful. Even helped me think through some plan choice decisions. Very grateful!!!

The Docktor's Insurance ad on Facebook seemed a bit fishy, alluding to some secret unknown new law…read moreetc., but I'm in the market for employer provided health insurance so I clicked on the bait. Josh was on time for our scheduled phone call. He asked proper open-ended questions. Due to my situation, he's not able to help me, but he explored every possible option and provided some extremely helpful information that will guide my next steps. Glad I booked the appointment.

Andrew is such a great individual to help navigate the cryptic puzzle of your Medicare insurance…read moreoptions for best-case decision support. I am very self-sufficient at doing research and didn't realize how much value I would gain discussing my needs with an expert. My choice about Medicare Advantage vs Medigap insurance as I retire from corporate life had to directionally ensure I serve my long-term health insurance needs - a new reality. Andrew helped bring clarity so I could envision best possible results with this important decision. A trusted friend highly recommended Andrew to me so I am paying that forward here.

Andrew Waxman was extremely helpful and knowledgeable in helping me and my wife in choosing a…read moreMedicare Gap Plan and a drug plan that was suitable to us for the state we live in. He was also helpful in answering questions during our initial enrollment for Medicare part B.

My experience with Florida blue reps at this office has been annoyingly frustrating. My call was…read morerouted from the marketplace to their office and unfortunately had the displeasure of working with Emmanuel. He started off by boasting of his 'expertise' as a Florida blue rep and assuring me that my husband and i are in great hands. The insurance was set up in October, after payment and confirming everything he gave a lot of assurances as far as the plan commencement date. When my husband arrived at the clinics he was told his last name was incorrect and placed as the primary and his coverage for dental and health was a month out when I called Emmanuel about the error he became extremely defensive and argumentative and refused to own up to his errors. Eventually, I started to experience more issues with our plan as far as the immigration status etc.. etc and ended up having to restart another plan now. This has NOT been a great experience to say the least.

Horrible, horrible service by jorge rivera. Be careful you don't lose your insurance because of…read morehis carelessness. One mistake after another. This individual needs extensive training!!! This horrible service is unacceptable!!!

The attention was amazing! Patricia gave me all the information I needed and I got the insurance…read more She was very kind.

From the owner: Decidir qué plan de Medicare elegir no siempre es fácil. Analicemos sus opciones para que pueda…read moreseleccionar la cobertura que mejor se adapte a sus necesidades. Comuníquese conmigo hoy mismo para que Medicare pueda adaptarse a su situación específica.

Serena Thomas is a true professional in every sense of the word. I have no issues in referring her…read moreto my best clients and family. She is courteous, thorough, patient and kind. I recommend Serena without reservation.

From the owner: Can't Get Coverage Outside Open Enrollment? Self Employed? Rates too High? Relax, I've helped…read morethousands of Americans and business owners find the best plan year round!! Sophisticated database quickly search All the Carriers, Includes Private Carriers not open to regular agents! For your free 15 min Consultation , Call me Now!