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    Florida Heart, Vein and Vascular Institute

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    8 months ago

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    Advent Health Medical Group

    Advent Health Medical Group

    3.0(2 reviews)
    0.0 mi

    Ever since Advent bought the hospital, it has been amazing!…read more The staff, doctor's and nurses are kind, cares for the family of the patient and understand what the family is going through! I would recommend Advent to everyone!

    Very disappointed and surprised at how some doctors offices have become such scam artists. I…read morerecently moved to this area and was looking for a physician. Called this office asked if they take my insurance and to pls book me for a yearly physical. I was told yes they take my insurance which covers 100% of yearly physical. Went in noticed a different description was being used and informed once more I was only there for a physical the receptionist said that is the description they use for physicals. Was taken care of by a Doctor she seemed nice asked lots of questions and did the regular physical procedures any office does including referrals ect.. a few months later I received a bill. Called the billing department who were very rude and not helpful at all. Did not want to discuss my concerns or issues got hung up on though using calm tone and trying to explain my situation. The office had to call in themselves and explain the situation to billing. Billing service said they would revise they were charging me for new patient appointment not a physical. I explained I went in for physical and did not receive any other service. After 6 months of wait for revision today I find out by going into office because I received another bill that they know they put me in with the wrong code but refuse to fix it stating doctor addressed a vitamin D deficiency and that physicals can not be performed there. By the way I have no vitamin D deficiency I had told her my old doctor detected a vitamin D deficiency 7 years ago when I lived up north. The Doctor took that information and turned it into a bill. I would not recommend this place unless you are looking to get scammed, or lied to. Be careful what office you step into and give your personal information to. This office is very good at scamming people.

    Khuu Huy MD

    Khuu Huy MD

    1.0(1 review)
    0.3 mi

    I have been a patient of Premier Heart and Vascular Center in Zephyrhills and Dr. Khuu's since at…read moreleast 2018. Dr. Khuu put two stents in me at AdventHealth Hospital in Dade City, and from that point on, I became a patient of his. I appreciated his care and have been forthwith in recommending him to others and the practice in general. However, there seems to be a big problem with their billing office. In a stress test performed in 2019, Dr. Khuu's billing office in billing United Healthcare used an incorrect billing code, and the claim was rejected. I was not notified of this, and instead received a bill from the billing office in 2020 for $1471.05. I called up my insurance company to find out why I was being charged this amount. I was told that I do not owe anything, and that the error was on Dr. Khuu's billing department, and that they had used the wrong billing code. I immediately called the billing department, and told them that I had spoken to UnitedHealthCare (UHC), and that the reason it was rejected was an incorrect billing code. I thought that they would call the insurance company, get the correct billing code, and re-bill it. Things remained quiet for another year, when, I was sent another bill for the same amount from the billing office of Premier Heart and Vascular Center. I then called UHC again, and said that this situation needed to be rectified. They agreed to having a 3 way conversation between the billing office, UHC, and myself on the phone. The conversation ended with "everything would be taken care of". Since that call, I had received a follow-up letter from UHC saying that everything was in order, and that the bottom-line was that I owed a total of $154.43. I immediately forwarded a check to the billing office of Premier Heart and Vascular Center for that amount. Now, fast forward to 2024, as I went in last Monday (September 9th 2024) for another stress test, I was presented the same bill for $1471.05. I said "This was supposed to have been taken care of". The receptionist said "I don't know anything about this, this is from the billing office", and to give Cheryl in the billing office a call. I walked out of the office then and there. On Friday the 13th of September 2024, I received a call from Dr. Khu's office reminding me of my appointment on Thursday the 19th for the results of my stress test and a talk with the Dr. I told them there was no longer any need to keep the appointment as I did not have my stress test taken, because I was presented with the $1471.05 bill from 2019 again. It seems to me that the error lies in the billing department. They made the initial error in how the 2019 stress-test procedure was billed. In as much as the error was not a result of my action, but that of the billing department's, I feel that I should not be liable to pay for their error, and furthermore, it is up to the billing department to own their mistake. This is just a matter of good business principle. In good conscience, I can no longer recommend this office to any of my friends who have relied on me in the past for recommendations.

    Florida Heart, Vein and Vascular Institute - cardiology - Updated August 2026

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