I visited Whalen Jewelers and worked with Joyce who has been in the business for a long time. I'm…read moresearching the country for a mounting for my future bride and I finally found the store that can help me!

I went into this shop on January 2, I had checked a few other stores but they were closed due to…read morethe holiday. I was greeted by Cara but then primarily dealt with Phyllis. She sat down with me and took the time to go over all my options, work with my budget and most importantly be sure that I would have my ring in time for my wedding day (January 27). After trying on many rings, I finally found a perfect pick! She had to do some work in order to get the ring I wanted that was in budget and it was estimated to take 3 weeks to arrive (just in time for the wedding). Having not heard from them come the week of, I called and Phyllis said she would get to the bottom of it, the company swore it would be there by Thursday, pushing it a little because Thursday was the day before the wedding but I stayed hopeful as did Phyllis. Thursday morning came around and I was in the middle of my nail appointment when I received a call from Phyllis that the ring was stuck in customs (you read right) and I about lost it, not towards Phyllis or Cara (who I was then dealing with as well) because it wasn't their fault. They promised me that they wouldn't let me go without a ring and after what I'll assume was not the sweetest of conversations with the jewelry company shipping who clearly dropped the ball, they informed me that they would give me the ring I originally tried on in store for the same price I was quoted (which was much higher priced than the one that was stuck in customs) and charge me the price I was quoted (THATS UNHEARD OF FROM A JEWELRY STORE!). As if that wasn't already an incredible save, it being the day before my wedding I would be in the town we were getting married in and wouldn't be home until around 10pm, which is clearly after business hours. Phyllis stayed in touch with me all night and actually met up with me to be sure my ring was hand delivered and as beautiful as ever! Thank you so much Phyllis, Cara and everyone at Whalen that pulled together to be sure my day was perfect, I will definitely continue to be a loyal customer to you guys!

Never coming back here I just got a ring here and asked to make it smaller for me , I came to pick…read moreup and this lady just handed the ring to me in plastic bag like if just paid 5 dollar ring no box no nothing she didn't even ask

Had some "old" gold I didn't wear anymore and some broken things. Was very impressed with the…read moreprofessionalism and knowledge. Very fair in comparison to other places I have experienced. Although it is quite a ways for me to drive - I took a repair there, because I feel I can trust them.

If you are looking for a full service jeweler this one is the one! She has beautiful new pieces in…read morestore and can make repairs to your jewelry without sending it out to some warehouse. Shop local and get the friendly service a small town jeweler can provide.

Emily is charming, friendly, and helpful. Getting my watch here only cost $10! What a great price!…read moreCan't beat that! I will always use this place when I need a battery or repair!

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

I will recommend this store to anyone who asks! Krista was amazing in helping with a repair, and…read morethe final product was even better than when it was originally purchased from Jared's. We bought a new ring as well, and are very pleased. We look forward to working with their custom design team in the near future.

: WE visited Lady Jeweler today. The owner Liz Cline was VERY nice, intelligent, articulate, kind…read moreand fair with her prices! Her jewelry is GORGEOUS! I only needed a repair today, but we WILL return when we want to buy jewelry!

I have utlitzed Lady Jeweler several times and find them wonderful. They have items ready on the…read moredate promised and the work is fantastic. I trust them all of my pieces, would definitely recommend. And I have not purchased a new piece but from looking at their cases, they have a wide selection of most anything you might want.