I purchased a wedding ring for my wife 9 years ago in 2017. She has taken it in for cleaning…read moreseveral times in the last 9 years, I think the cleaning is included for the life of the ring. Today she took itinerary for cleaning while I waited in the car for her. It normally takes 5 minutes or so, for some reason today it was taking much longer, I did not think anything about it. When she was walking to the car I noticed she kept looking at the ring as if something was wrong. When she got in the car she was visibly upset, I asked what was wrong. She said there was two stones missing from the ring. I looked at it and it did look a little different but I honestly don't know every little detail of the ring. We then went back in the store and who I guess was the manager, I did not ask any names had the jeweler come out and look at it. Apparently a diamond on each side of the ring supposedly came out during the cleaning process and the jeweler did not notice, funny how when she looked at the ring when my wife gave I to her and she said the ring was "perfect" then 20 minutes later its missing 2 diamonds. They then told us they came out during the cleaning process and would have to fish the diamonds out. After they "found" the diamonds they said they would repair it. We decided to take the ring to another jeweler and pay for it, we did not trust them to fix it, they barely even acknowledged they damaged it and acted as if they were doing us a favor. My advice to anyone out there looking to make a jewelry purchase, steer clear and go somewhere else.

I visited Whalen Jewelers and worked with Joyce who has been in the business for a long time. I'm…read moresearching the country for a mounting for my future bride and I finally found the store that can help me!

Never coming back here I just got a ring here and asked to make it smaller for me , I came to pick…read moreup and this lady just handed the ring to me in plastic bag like if just paid 5 dollar ring no box no nothing she didn't even ask

Had some "old" gold I didn't wear anymore and some broken things. Was very impressed with the…read moreprofessionalism and knowledge. Very fair in comparison to other places I have experienced. Although it is quite a ways for me to drive - I took a repair there, because I feel I can trust them.

If you are looking for a full service jeweler this one is the one! She has beautiful new pieces in…read morestore and can make repairs to your jewelry without sending it out to some warehouse. Shop local and get the friendly service a small town jeweler can provide.

Emily is charming, friendly, and helpful. Getting my watch here only cost $10! What a great price!…read moreCan't beat that! I will always use this place when I need a battery or repair!

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

I will recommend this store to anyone who asks! Krista was amazing in helping with a repair, and…read morethe final product was even better than when it was originally purchased from Jared's. We bought a new ring as well, and are very pleased. We look forward to working with their custom design team in the near future.

I stopped in this morning to inquire about the value of some old family jewelry, Michelle and her…read morestaff were so generous with their time and knowledge. They took the time to go through each of my pieces for me without making me feel like a chore or a nuisance. Thank you all for a great experience.

: WE visited Lady Jeweler today. The owner Liz Cline was VERY nice, intelligent, articulate, kind…read moreand fair with her prices! Her jewelry is GORGEOUS! I only needed a repair today, but we WILL return when we want to buy jewelry!