The best. fast and not outrageously priced. Took my vehicle in for the A/C and I ordered the part…read moreto save him time. With a new compressor the whole thing cost under $450.00. Very pleased.

I'd like to personally thank Randle and the good people at Thompson Auto Sales for their patience…read moreand understanding while my brother and I worked to find a truck suitable for our needs. I complicated the process a little my being in California and my brother being on the ground in Chiefland. Nonetheless the team (especially Randle) were nothing but professional throughout the entire purchasing process. Something, that as for a retired Army Veteran, was refreshing to see. I highly recommend you give Thompson Auto Sales the opportunity to earn your business if you ever find yourself in or near the Chiefland area.... So please support your local small business owners... Respectfully, James Clevinger First Sergeant (R) U.S. Army

The employees were GREAT! They did their best to provide the recall updates to my car. I'm…read moreassuming that all of that is as it's supposed to be. I wasn't having any noticeable issues but went in because Ford told me to. On the other hand , the waiting area left a lot to be desired. It was a cold day outside and it was colder in the waiting area than it was outside. The place needs a serious facelift and winterizing maintenance. There are large gaps around the door and window seal that need attention. Also, several ceiling tiles were damaged or missing. The bathroom was NASTY and also very cold. I am surprised that FORD would allow an establishment that represents their company, operate in that condition. I have never seen a waiting room at any dealership that looked that bad. I have photos but I can't get this "add photos" button to work for me.

After talking and texting Ed Smiley about a particular car, and he absolutely knew we had to drive…read morean hour and a half to get there, and we texted the night before and the morning we were leaving to see him, and we MADE SURE to let him know I have extremely bad back pain, we got there to this dealership. Saw the car. Had to call Ed to ask where he was- in my office. Silence-..... the car was just sold. Nice way to screw a prospective customer. My wife was particularly upset, as she saw how much pain I was in! Class act. Typical classless behavior from someone who would probably screw his family. No apology or anything from this guy. Screwed the pooch , he did sic.

Go visit Aria, Ali and Bob. So easy to work with and really have great vehicles. Very happy with my…read moreRav4! Thank you!

This is my daughters first car purchase. We live in Canada and she is a medical resident living in…read moreGainesville. We were so pleased with the whole process from start to finish, advice on the right vehicle, mutually agreeable fair price, wonderful communication including all it the information needed for registration safety and insurance. My daughter noticed the cleaning odour Arie assured us this is just part of the detailing. He checked it out and put in a new AC air filter just for our piece of mind. This dad was thrilled with the treatment of my daughter by the dealer and comforted that she can return anytime for advice and service. Thanks

I recently purchased a Jeep Grand Cherokee. While I am satisfied with the vehicle itself, my…read moreexperience with the dealership was highly disappointing. The primary issue is not the car, but the lack of professionalism and transparency throughout the sales process. As a first-time buyer, I relied on the information provided by the sales team. Unfortunately, I later discovered that key details--including the APR, financing terms, and total payment--were not accurately represented. Additional charges were included despite my clear refusal, and certain items presented as "complimentary" were, in fact, not free. Although I am content with the vehicle, even accounting for minor issues that still need to be addressed, the sales experience was misleading. Customers should be able to trust that they are being given honest and accurate information, especially when making a significant purchase. Being told that optional items are mandatory, or that costs are included when they are not, reflects poorly on the dealership's integrity. I acknowledge that I should have verified the details more carefully, and I take responsibility for that. However, I expected a higher standard of honesty and transparency from a dealership that assured me they would take care of me. Unfortunately, that expectation was not met and they get another 6k out of me, good job guys.

We took our Abart Fiat here to get a recall taken care of. They were efficient, knowledgeable, and…read moreprofessional! Highly recommended. There is a tiny waiting room with fresh popcorn and coffee and tea.

My friend was stranded around 5 today in Old Town. Her diesel was unable to drive. These guys…read moredropped what they were doing and came to her rescue! They had it back running in no time. A great company with integrity. Thank you so much for helping my friend. We both have places in Suwanne, so we are spreading the word. You guys are the best!

I called Hayes automotive with Scott scheduled to have the valve cover gaskets replaced on my 2002…read moreChevy Silverado and he did the oil pressure sensor switch that day really had to come back with another tool the following day to be exact but it continue to drip oil even after he replaced the valve cover gaskets so he charged me $50 to come back out after paying almost $200 for the first trip out to replace the valve cover gaskets and the oil pressure sensor switch which I paid for I bought so I paid for the labor and continue to drip he said it was now a rear main seal which would cost $1,200 and he could do it within two days because he didn't have a lift I declined because of money I couldn't afford it so I drove the 1999 Chevy Silverado that I have just so I wouldn't continue to leak oil out of the one that's got worked on well yesterday I sold it to a young man in Ocala and him and his dad took it home and immediately took it apart and found that in fact the valve cover gasket that Scott installed with Hayes automotive was pinched and torn it was also bunched up so therefore that's where the leak is from that's what was leaking oil not I repeat not the rear mainship so what the heck was he going to do the main seal $1,200 really it took that kid and his dad 30 minutes to figure it out I'm just very disappointed and Scott because the truck was a good truck I would not have sold it I would have held on to it if I would have known that I replace just about everything in the truck but letting it go was hard but I look at the upside of things I still got the 1999 Chevy Silverado Z71 extra cab and now I got a new truck so life is good but Scott needs the slowest ass down and take time on people's vehicles that's all

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

Dealer said they would hold a 2026 Palisade Caligraphy for me until recall issue resolved provide I…read moregive them a non refundable $5K deposit. I work up the numbers from their website (still there for review) for a specific car in stock and arrived at an out the door price of $57,403 as per my attached photo work sheet. They send me a quote per their quote...photo attached.You will be glad to know bait and switch car saleman are alive and kicking!

Reece and Marie were Awesome with the mom and dad and selling them the car they were looking for…read more Was actually fairly hard to find a good example of the low mileage make and model and fully optioned car they were looking for, for they money they wanted to spend; but Automall had it and they were very easygoing, friendly, personable, and enjoyable to deal with. We did have an oil leak we fixed by tightening up the oil filter (couldn't get any easier than that), but that's par for the course with any used car. You have to expect things like that or worse. ...but they couldn't be happier. Anyway, thank you very much, they Love the car and will probably still be trying to figure out all the snazzy new fandangled buttons a year or two from now. Excellence in used car buying here.

Buying a car from North Florida Automall was a fantastic experience! I'm sad I waisted time and…read moredidn't go there first. The selection of cars was awesome! I found two that day that met my criteria (and had been looking all over North Florida with no luck). I heard about North Florida Automall mall from a friend who also had a great experience. They will definitely me my first stop next time, you get a great car at a fair price and not of the sleazy car dealership shenanigans.

I unfortunately hit a deer and my car was destroyed. I wanted to find something local, someone I…read morecan trust with my baby. I decided to give big bend a chance after much contemplation. They stayed in communication the whole time and was to restore my vehicle to an impeccable status. I was worried about the special paint. I could not believe that they matched it perfectly and executed excellently. I was very impressed with their work. Thank you Allen and team for an awesome work. you've earned my trust and my services.

Great staff. They've always given great service and always honest. Been with them for 13 years and…read morenever a problem.

I bought a '15 Hyundai Elantra from Magic Imports. After dealing with the Hyundai dealership in…read moretown, it was a pleasure to see the actual car from the listing! I had to replace the battery after one year, but no other issues with the car whatsoever. I would definitely recommend them to a friend.

I bought a car about 8 yrs ago from Magic Imports, and then just bought one last weekend. BOTH…read moreexperiences were wonderful - this is how car buying should be! The core of the staff was the same group that helped me years ago, and the whole team seemed to enjoy working together to help me get into the best car for me. From their helpful website I had already picked the car I wanted, and I was able to research its history from the Carfax info right on their website. Both times they gave me any info I wanted, but NO PRESSURE at all. Four dealerships in Gainesville had the car I wanted, same year, similar miles, so I could really compare. Magic Imports was $1,500 - 2,000 lower than everyone else, AND great and friendly service too! We've bought cars at some of the bigger dealerships, spent HOURS and my wife and I said at the end, "We should have just walked away - they added so much that we weren't expecting." NOT SO at Magic Imports - no bad surprises, just very helpful, smooth, fair dealing. I've been telling all my friends to go to them if they're looking for a great, fair deal on a used car!!

This dealership is now Plattner's Ford of Chiefland. Confusing because inrernet contact still shows…read moreit White Ford. Non the less, I was in the market for a late model Chevy Impala. Both Plattner's and G'ville BuickGMC had what I was interested in, even the same color. The local Ford dealer Impala is the next step up with leather interior and many add ons at about the same price. Sadly for some unknown reason I didn't get any replies until after I made a deal in G'ville. I made a promise we'd be there and felt we should go because their deal was a fair one. Still I'd rather bought locally. Finally after buying the car in G'ville I got several emails from White Ford. Possibly I may have gotten a lower mileage more optioned car for near the same price. The sales staff I responded to was very helpful and understanding. Not taking the time to look at the Plattner Impala I missed a nicer car. No I didn't buy from Plattner's but I wouldn't hesitate if I were to buy again. Friendly, helpful, non pressure personnel.

We were in the market to buy a truck we seen one over there at Chiefland Ford located in Chiefland…read moreFlorida on 19 the people there were a joke. She supposedly sales woman was referred by the supposedly sales man did not know a damn thing. He was a Spanish looking guy and I can say that because I am Spanish and my husband went and sorry I stood outside in the car and by the time I went inside my husband was ready to choke him he was so rude that whole place is like he doesn't belong there we ended up buying a truck down the street but still is the fact that he was rude gave us some girl that was awesome Spanish and she didn't know nothing.I would not recommend this place to anyone find another for dealer