Update; (May 19, 2025) I need a bait trap replaced. We have made 6 calls over the last 3 weeks. One…read moreregional "do nothing" manager promised last week that they would be out "tomorrow". That did not happen. There have been no follow up calls at all. This service is now so bad that it is almost comical. This has to be the absolute worst service as an existing customer that I have ever had, the shame of it is that no one at the office seems to care (AT ALL)). We have paid a decent amount of money to be ignored by this under performing branch. I need to be contacted by management and compensated for this AWFUL lack of service. On the website a gentleman is listed as branch manger. The big reason we went with orkin several years ago was because of him. Evidently, he has been promoted beyond his effectiveness. If this wasn't such a high dollar change over we would be gone. Please change my stars from 5 to zero!!!! Orkin is now a joke.

THIS COMPANY IS GARBAGE!…read more I am shocked at how bad and overpriced this company is. They never keep appointments and twice now they've cancelled an hour AFTER they were supposed to be here. Last week the appointment was between 10-12 and he sent me a text at 11:20 saying he and his daughter have the flu. This was after he showed up on the wrong day (appt was Thurs and he showed up Wed when we weren't home) Now I get an email stating they don't even know when they can reschedule, so bugs are starting to come into the garage and I'm sure soon the house, because they're almost a month behind. We're having our yard sprayed, so we have to notify the groomer next door and neighbors behind us so they can keep their pets inside for 35-40 minutes after spraying, so that's twice now I've had to tell them never mind. It's getting embarrassing. I wish that was the worst thing that happened, but a sales rep came over to discuss termite control and for some VERY strange reason decided it was perfectly fine to talk to me and my roommate about one of his clients having a sex dungeon and went into details about it. We were shocked into utter silence and all i could think of to say was "To each their own I guess". I called the branch manager immediately after he left and said I would file a sexual harassment suit if he ever stepped foot on our property again. I really thought they were the elite pest control company, but now I have to start the whole process over again with another company and because of this debacle, I don't know who to trust.

You charged $120 for Mosquito We have more mosquitoes than…read morebefore. Maybe bad product Please address this or cancel service Sorry ‍ Pansy and Alexander Knight

Wonderful experience, he is very knowledgeable. Got rid of my ant and spider issue. Highly…read morerecommend!

The service we receive from Arrow is top notch. We work with Wayne quarterly to prevent insects and…read morepests and now work quarterly with Travis and Justin for mosquitoes. I first met Wayne and became familiar with Arrow while renting. Then when we purchased our home, the first service we set up was with Wayne and Arrow. They are affordable and because they are on top of scheduling. I don't have to worry about keeping up with when it's time to service. They are right there to set it up for me. Super Service, Affordable, Convenient, and no pests!

Way overpriced! They wanted 8,000 dollars to kill a rat and repair damage done by the rat to my…read moremother's house, 3,000 just trap it!

Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

The real PEST! Sold house and called local office to cancel. Continue to get credit card debit from…read morethem. They told me that I agreed and signed a contract. No I didn't, no signature on any contract. They are a scam and bigger pest.

We have been fighting with this company for FOUR months. We supposedly cancelled over three months…read moreago and we are still getting charged. Even getting double charged in July! This is a horrible company who continues to LIE. We were told that we had cancelled from a manager and just got charged again. They aren't even doing the job we are paying for. We cancelled because we asked for termite traps to be repaired and for FOUR months no one has come even though we had appointments multiple times. Such a scam.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff