I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

Steve the owner of Tuppins listed a 200 HP Yamaha SHO with a manufacture year of 2021. They made me…read morethink it would be cheap to install them charged me 8,000.00 ! I complained . He reduced the price to 5,000.00 then stopped all work o the boat. I picked it up with screws, dirt, oil, old parts all left in the boat. Oil spills grease stains. Wires were cut and all my switches were not working and my trolling motor wires are missing ! Tulpins said they went through the entire engine and charged the oil and filters ect... when I opened the cowling after a month of using it the oil filter has a date of 1/13/2023 !!! Hasn't been changed in 2 years! It gets worse. I asked repeatedly to send me the warrantee info. They never would because THE ENGINE IS A 2015 NOT a 2021 like they sold it as ! i bought this engine about 4 months ago and Tuppins has ignored me! The boats electrical system is a mess and I just had the entire boat rewired. It was working perfectly ! Tuppins has gone down hill since these irresponsible deceitful business practices. Its horrible to take advantage and lie to your customers! I have plenty of pictures and will file a lawsuit. Also as a Yamaha dealer we expect honesty and professionalism. My boat is a mess ! They purposely left the year of the engine off the sales receit but checked that there is a factory warranty still in effect so I would BELEIVE it ! TUPPINS HAS GONE ROUGE AND THEIR DECEPTIVE BUSINESS PRACTICES HAVE HURT HOW MANY UNAWARE CUSTOMERS ?? i Put a bad review on google and somehow they were able to take my bad review and rewrite it as a good review !!! How ? They cover their tracks so don't BELEIVE all The good reviews.

Quality rods and gear built by fishermen for fishermen! Good assortment of lures too.read more

Poseidon rods are the best you can get. Harold, the owner, is a fishing savant with an insane…read moreamount of knowledge he uses to build amazing rods. Trolling, live bating, deep drop, wahoo, bottom fishing, daytime sword - he'll build you the perfect rod. If my boat was going down, I'd grab a lifejacket first and my Poseidon rods next.

We were introduced to Chaos at the Ft. Lauderdale boat show while researching a new fishing rod and…read morereel for bluewater trolling behind our sailboat. We visited the store a week later to go buy our new Penn reel ... Ryan helped us out, patiently answering all our questions and helping to guide us to the best solution. We also discovered that the price actually beat online sellers... and going to a full service shop had other advantages, saving cost, time, and giving us expert advice. Great shop!!

Great shop good selection and good people! Highly recommend the ecomm options as well.read more

I found an ad for this store's grand opening on a local social app and it was just before…read moreValentines day. Now ladies, most men hook us up with diamonds, flowers, chocolate and/or dinner on this special day so when I saw the store advertisement I jumped up and immediately messaged Evan who is one of the owners about a certain firearm my husband has wanted. It was a Ruger 57 FDE with red dot. Evan messaged me back immediately stating he did not have the specific one my husband wanted but he had a FN 5.7 in FDE . I was assured the FN 5.7 was the top of the line of the firearm my husband wanted I showed up and Evan and his team were quick to help me with the paperwork, and when I mentioned the red dot they wasted no time to install a Halosun X2 series dot with a circle. Needless to say my husband was ecstatic with his Valentine's Day Gift. They used to be online prior to having the brick and mortar location. They are still getting stuff in and was ordering more items while I was there. If they do not have it, they will get it for you. My husband has a WWII era bayonet with a rifle and is having a hard time finding ammo for something so old and Evan mentioned he would keep his eyes open for us and if he sees it will get it. Thank you South Florida Armory for all your help. I will surely be back

Fantastic staff with an amazing selection of higher end stuff…read more This no Bass Pro with 90% garbage 10% Quality. This is all quality! If they don't have exactly what you want, they will design with you and build it. And the Jamaican restaurant's Jerk Chicken next door is perfect while you wait for you background...

I had not been to this location before, didn't realize such a nice store was in the unmatchingly…read moredilapidated winn dixie plaza on gateway. West Marine has their own brand of many products, which seem lower than the name brand ones. My husband had purchased life jackets here for our kids not long ago, so I decided it could not hurt to have one for myself also. They had industrial/commercial types, a pretty bare bones version, and a higher end prettier vest type of jacket, all in their brand name. There was even some life jackets on their clearance rack. I noted that they have bulk rope, twine, and other cordage on large spools at the back, very useful. The person who checked us out was funny, kind, and personable. Definitely felt welcome here, even though, sigh, I don't actually own a boat. yet!

Really organized and clean store. Big shoe selection, coolers, yetis, chemicals, fishing gear, etc…read more We came here for xtratuf shoes and checked the inventory online, unfortunately they weren't able to find the pair in the store that was listed as in stock online. But nice employee that was helpful. Some items in clearance but not a lot of options or clothing sizes on sale.

My son and I just went in looking for a cast net, we didn't know how to use one. But know we wanted…read moreone. Aiden who works there asked if we had used one before and we said no. He said if you have a moment I will take you guys out to the grass and teach you. My son and I really appreciate the extra step he took above and beyond the sale. Aiden you rock. And this store is 5 stars no doubt!

Thank you Chris for helping a total beginner set up his first nice fishing rod/reel. Chris spent a…read morelot of time with me helping me make the decision which rod and reel to pair together, he spooled up my reel with the right braid, he even showed me how to tie the mono and hook with the right fishing knots! Chris easily spent 45 minutes helping me. What a great guy! I will be sure to come back because of him. Tim J. Tequesta, Fl.

This fishing expedition is a scam. It is arranged to favor and accommodate the captain's…read morestaff,family, friends, and regulars in catching the big fish while others are left with wasting their time and energies on catching bottom feeders such as grunts and remoras. DK

If considering drift boat fishing, I would strongly suggest another guide boat. Bar Jack on the…read more"Lady K" was a terrible experience. We recently booked 10 family members and two of them could not make the trip and they would not give us a refund of our pre-paid purchase. Although we did get a $90 credit in the gift store, the merchandise selection was of low quality and arbitrary high prices. The fishing experience was rigged to benefit their staff, friends, and regulars as they fished with select bait on one side of the boat while the newcomers like ourselves had to fish on the other side with inferior bait. All we caught were small grunts - like catching panfish. These small fish had no fight in them and we didn't know we had fish on the hook because the fish weighed less than the weight. The other side of the boat were catching game fish constantly while our catches were so small that we just returned them to the ocean. My question is why weren't we all using the same bait, equipment, and techniques as the other side of the boat. Terrible experience and will never recommend or reserve a spot on this boat again. The captain and mates made us feel like inferior inconveniences. Also, the free parking was minimal and crowded. bk

I absolutely love this shop and the people are so nice and when I'm short on money they always cut…read moreit off I absolutely love this shop and there is like everything swimbaits poppers top waters all the live bait I've ever seen and every single rod and reel I can think of and more this shop is the GOAT 5 stars let's goooo rod room

Hooked me up with a new rod tip while I waited for a great price…read moreI'd be back f again when the time comes

My goto place for great products, good prices, and an incredible staff of professional…read moreknowledgeable employees. I've made several purchases here over the last few years, and I recommend them highly. It's hard for me to stay away, because the inventory changes often, and I want to play with everything! Get ready Gary, I have an itchy trigger finger, and I'm gettin ready for something new!

No matter if you sell firearms, vegtables or widgets it comes down to customer service. Great job…read moreto the guys at Eagle! Knowledgable and professional staff with great customer service. Good luck in the future and I'll be back!

i've been shopping at Dick's Sporting Goods for about a year and they are exceptional. The store is…read morealways immaculate. The customer service is fabulous. Even when I order things from them online the quality of the merchandise looks well selected. I just received another product from them and couldn't be more pleased.

I had a very unsettling experience at this Dick's Sporting Goods location. I went in with my…read moregirlfriend to look for running shoes, and a customer accused us of trying to steal things he had left on a chair. He became verbally abusive toward my girlfriend and physically threatening toward me. The situation felt unsafe. The man kept getting close to us inside the store, and continued escalating until we felt we had to leave. I asked employees to call the police, but they appeared completely disinterested and did not intervene, say anything, or take any visible action. They seemed more like spectators than staff responsible for customer safety. I understand that stores cannot control every customer who walks in, but they can control how they respond when customers are being threatened. The lack of employee involvement or visible security made the store feel unsafe. Based on this experience, I would not recommend this location.