We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

They wanted to charge me almost $11,700 to place a "vegetable oil finish" on my existing hickory…read moreflooring. Of course I didn't hire them, but it is shocking that they felt this was a fair estimate. Buyer beware. Do your research.

I have build a few homes where the contractor used Schmidt Flooring. Every time until this last…read moreyear, they were the best and some of the guys were artists in the way they handled the customizing. This time, I was blindsided by how the company has evolved. Within a few months of our new carpet, it displayed complete matting. I notified our contractor who told me to contact them directly. That was a year ago and Schmidt is just giving me a new run around every few months. I am so fed up and disappointed how this amazing flooring and service company has fallen. I'm still hopeful and will definitely update when (if) they resolve the issue.

The job lived up to the expectation. They were fast, clean, friendly and very respectful of our…read moreproperty. Plan to have them back yearly.

Good price & great service. David was very well spoken and informative over the phone. They called…read morewhen they were on the way. Took about 2 hours. Got the cat smell it off my daughter's room.

I've worked with carpet exchange a few times now and have always been happy, especially with the…read moreinstallers. This time it was Marty H. He did a great job even though the flooring posed some challenges for him. He figured it out and it looks great. I'm very happy. Susan McDonald

We went here for our first time on Saturday. The staff was warm and welcoming. They inquired what…read morewe were looking for and immediately pointed us in the right direction. The showroom was big and clean. They did surprisingly have a pretty good selection of tile available to look at. We did find a couple of things we were interested in. The lady who was helping us was very funny and made us laugh. The prices seemed fair and were lower than what we had experienced from the other carpet store we had visited.

I have been looking for a house cleaning company to help me keep up with my house and I found…read moreProClean and was happy with their services! I liked that you get a confirmation text a few days before and then a text when they are en route to your house. Samantha and Olivia spent 3 hours here for the initial clean. They came in toured the house and got right to cleaning. I will use their services in the future.

Caly came to our office of over 250 employees to perform a deep cleaning of our carpets. Her work…read moreethic, professionalism, and excellent customer service spoke volumes! The carpets came out amazing and looked like they were newly installed! I definitely recommend Caly and her team for all of your cleaning needs!

Jim was great to work with in picking out the carpeting for our house. He was very responsive to…read moreany questions we had. The installers, Kevin and Brian, were terrific. They were timely, efficient and extremely professional. They also did an excellent job in cleaning up the work area once they finished. We were very impressed with the entire team at Dale's Carpet and would not hesitate to use the company again. Highly recommend Dale's Carpet.

Wonderful experience - both with Meryl in sales helping me choose the right carpet for the stairs,…read moreto Jim, the installer, who did an exceptional job installing a difficult pattern beautifully. Would highly recommend.

We recently remodeled a bathroom in our house and BC Granite helped us pick out a countertop that…read morewe love! Tammy helped us pick out the slab from their remnant selection, and AJ helped measure and perform the install - without any adjustments necessary. Their team at their shop is courteous and helpful, and they provide a clear and competitively priced quote up front, with no hidden fees or extra charges. Top-notch work and extremely reasonable pricing - as a homeowner, you can't ask for much more. We highly recommend BC Granite!

Using BC Granite and Marble to create and install quartz countertops for my kitchen and three…read morebathroom vanities was one of the best decisions I've made. AJ took time with me to measure all the areas for a template and then created perfectly fitting Countertops with beautiful yet affordable quartz that he helped me choose based on my wants and my budget. It was beautiful and exactly as he described. The men who installed them were professional, kind and considerate, but above all they took time and used care to demolish what was there before and then install the new Countertops. Because my condo was listed for sale, I had a pretty tight deadline. AJ was able to promise AND deliver by the deadline, which no other Stone company in the area was able to offer. On top of all that, their price was fair and competitive. I like that it is a family business and everyone I dealt with was friendly and provided excellent customer service. I recommend BC Granite and Marble wholeheartedly for their product, quality of installation and integrity of the company(AJ).

Great communication and service. On time for estimate meeting and for installation. They did a…read moregreat job and we are really happy with our garage floor.

When it rained and snowed, and I walked on my smooth garage floor with wet shoes, the floor became…read moredangerously slippery. I was concerned about slipping and falling, and wanted an anti-slip coating for the floor. I called Epoxy Colorado and spoke to Paulette. Paulette answered my questions and scheduled an appointment for Tyrel to come to my home and explain the options. After reviewing color samples, I opted for a new epoxy floor with anti-slip coatings and a custom color pattern. Tyrel and I agreed on a day to have the work done. Jesus arrived about 8:00 a.m. He explained the work, how long it would take, when I should be able to place items back on my new garage floor, and when I could park my car in the garage. Jesus was friendly and professional; he answered all of my questions; and he worked quickly and efficiently. I'm very pleased with my new garage floor, which looks like a Jackson Pollock painting. The anti-slip coatings make a big difference in walking on the floor. I recommend Epoxy Colorado to anyone interested in a new garage floor. Michael Levy