Robert was great. My upholstery looks new after cleaning from construction debris and a move.read more

Great experience. Robert provided good advice and made our sectional look better than we expected…read more He was considerate of my wife's work schedule and spot cleaned her office quickly so she could make her conference call. This was a much better experience than we've from both franchise and other independent providers.

Mike & his crew did an amazing job cleaning our carpets & dryer vent! Our dryer hadn't been working…read morevery well & now I know why! It was clogged with a ton of lint. They did an awesome job on our carpets & stairs also. Very professional & meticulous. We're forever customers now! They're the best!

Easy to schedule and very professional. The estimate was up front and worth it. I had my vents…read morecleaned and sanitized and it has already made a difference in allergens. They also cleaned my old carpets including a very dirty stairwell. Everything came out looking like new. Definitely would recommend and use again.

Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

Awesome job. We hired this team to clean our bathrooms and we plan to have them come back…read moreperiodically to repeat the service. Communication was great and we felt that we received a good value. The crew showed up exactly on time and was professional and courteous. Thanks!

Wow! I was so nervous hiring cleaners for the first time, but with a family of 5 we really needed…read morehelp. Sparkling Clean Services showed up with a whole crew and was so thorough and wonderful. Already booked the next appointment. I highly recommend their services!!!!

Always easy to work with and a thorough job and accommodating to everyone's schedule.read more

I highly recommend Levi and his carpet cleaning services! He did the best cleaning I've ever had…read more It was a pet accident emergency and he came after hours. The price was good and my white carpet looks brand new. I'm thankful and happy to give him a 5 star review.

I needed the carpets cleaned and got a bid from Scott. The price was good and off he went…read more The unit is one that he brings into the house. It is an extraction unit (I think that is what they are called) and he started cleaning the rooms and areas that were in the bid. He did the stairs and when there was a stain he didn't gloss over it but aggressively went after it to get the carpet as clean as possible. This is a hard working man who puts his all into the job to make sure I was happy. He kept asking me to look at the areas that needed the most work as well as each room. He was very concerned about doing a great job and wanted me to be happy Absolutely recommend him to anyone who needs their carpet cleaned as he understands customer service and wants to make sure the customer is happy.

Excellent service! Sam was very friendly and professional…read more Our carpets look amazing. I recommend Twin Palms Carpet Cleaning !! Price was reasonable.

I just had my carpets (as well as some rugs, including an expensive silk oriental rug) cleaned…read more Twin Palms did an awesome job on all of it. Sam took the silk rug (bought in 1994) back to his facility to clean and brought it back a week later looking great! Sam is easy to work with--friendly, prompt, and helpful. I first used Twin Palms 15 years ago when his father-in- law cleaned my carpets and rugs and will continue to use them. I HIGHLY RECOMMEND TWIN PALMS!!!!!!

I had an appointment for carpet and tile cleaning. The…read moretime frame via text from Marc was 12-1 p.m. When no one arrived I called the office and was told the arrival window was 12-2 p.m. I waited until 2 and still no one called or arrived. I called 2nd time and was told Marc would call me ASAP. After no call, I called a 3rd time and no one could tell me what was going on or what the issue was. I canceled my appointment. If you expect good customer service then I advise you don't use Home Pro. They obviously don't need business or wouldn't treat customers this way.

Marc is awesome!! My wife and I just bought a house and the previous owners had three dogs and…read moreapparently they liked to lock them in the theater room. And, of course, they didn't bother to do any cleaning upon moving out. So we called Marc who did a thorough inspection of our home and came up with a gameplan to clean out carpets and tile so that we could enjoy our new home. He spent almost 5 hours cleaning about 2500 sq ft of carpet (thankfully we had put new wood floors on the main floor or there would have been more) and left everything absolutely beautiful and fresh!! Will definitely call him again.

So impressed with the job Chris did in our condo. We hired him to clean carpets after we moved out…read more-- after living there 7.5 years with 2 dogs and never having the carpets cleaned before. The results are amazing! Chris was also very responsive and a pleasure to work with. We will definitely be using him again in our new house!

Couldn't find any pricing structure on line Made an…read moreappointment with an email request for pricing of carpet cleaning services via email as I cannot speak on phone. Chris refused to help but otherwise was very responsive to emails so that he could accuse me of not being "legitimate ". Ridiculously rude and poor business practice. Obviously canceled my appointment.

And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

First, I will say that the restoration to the sewage flooding under my condo was met with immediate…read moreresponse. Dylan and Gabe were sent to initially get started on the flooding issue under my home. These 2 young gentlemen displayed customer service skills that by far even surpassed most adults. I enjoyed the banter, and the communication as they kept me informed throughout the entire process. Having an issue like this with sewage flooding under my home also caused flooding under my flooring in my downstairs bathroom as the sewage water came back up under the toilet. It caused further issues such as the need for abestos abatement that delayed other facets of repairations to my down bathroom. Getting the project and other peices of the project to finish with a functional bathroom was a long and sometimes painful process. These 2 young gentlemen were very sensitive to this and empathic to the situation knowing the process from start to finish did not "flow", and that I would be out of a functional bathroom for at least a min of 4-6 months. Trying to get all the peices in place for consistent flow of a large project that included sewage flooding restoration, drying the floors and under the house, plumbing out, flooring out, abestos abatement, and then cleaning up was just their part. The rest took another chunk of time that further included estimates, insurance issues, getting materials, lining up an available crew to do each peice ie: flooring, painting and plumbing was not something that "flowed" in a consistent manner. I expected that to happen and it was a long and drawn out process. Having Dylan and Gabe at the start of this...well, nightmare of a situation really helped ease the overall reality of having sewage flooding the underneath of my condo. Had it not been communicated in realistic terms what I could expect by Dylan and Gabe, I would have felt more frustration and anger about the flooding issue which is a separate issue dealing with my HOA. Again, Dylan and Gabe made a pretty awful situation much easier to go through with the exceptional customer service and daily communication. I can't say enough good about their customer service skills, and that they are sincerely more developed than most adults doing customer facing jobs. These 2 young men are gems to All Phase!