Responsive for a Saturday emergency... paid *dearly* for the overtime of a water heater…read morereplacement. Technician was uncommunicative and in a hurry so did not provide instructions on care and maintenance. I pulled the wet manufacturer docs from the unit following his departure, let them dry and read how to operate and care for this appliance.

We had just closed on our new home and asked another plumber company to get us a bid for piping gas…read morefrom water heater to gas dryer location. The best they could do was come out to see the job to give an estimate and then come back 4 days after that to do the job. I happened upon McCoy Plumbing - the owner came out THAT morning to look at what we needed and the job was done the very next day! Laundry is pretty important when you first move in... Mr McCoy made us feel like he valued his new customer!

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

John did a fantastic Job, Installed a new water heater for me,…read more very professional and knowledgeable, as well as giving service instructions. Professional Job

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

This company was fast and the most courteous people I have dealt with in a while. I would recommend…read morethem to anyone needing plumbing help. They were here when they said they would and finished when they said they would.

We had to have a new water heater installed and Ben Franklin Plumbing went above and beyond through…read moreall the BS of the day! Our property mgmt co contacted them to replace our WH. They came out quickly, were extremely courteous and respectful of my 18 yr old daughter that had to stay home to deal with the mess...well at some point the property owner decided he wanted a cheaper price, Ben Franklin got called to cease working and they had to load up the new water heater and leave. Gene called me to explain as best he could what was going on. After I was done ripping into my property mgmt Co, low and behold the owner realized he wasn't going to get another Co to install that day and Ben Franklin was sent back out. With just as much respect and courtesy as the first time. If ever I need these services I will never personally call anyone else. Thank you for making this CA transplant family feel like there IS someone they can depend on out here.

Super nice, very knowledgeable and fixed the problem very quickly! Would definitely recommend them!read more

Robert S. and Trey M. These guys came this morning after we called them to find and repair our…read moreflooded yard next to our home. We could not figure out the problem. When they arrived they did a leak test and found that our leak was from our well line to our house. That took 10 minutes. Robert grabbed a shovel, then about 3 shovels full found the leak. They worked in the mud, fixed the leak and solved our problem. The price was very reasonable for the travel and time used to fix it. I highly recommend Carrols plumbing for all your plumbing needs. Thank you Carrols plumbing for your quick response. We will use you next time we have a plumbing issue. Harry and Pam P.

Absolutely amazing crew. Called them out to unclog a sink and replace a garbage disposal at my…read moreelderly (and slightly chaotic) mother's house--so you know the stakes were high. They showed up crazy fast, kept me in the loop the whole time, and handled everything like pros. Mom and grandma both gave them glowing reviews... which is basically the highest level of certification you can get. They knocked the job out quickly, made two old ladies very happy, and saved me from having to deal with it myself--which alone was worth every penny. Great service, fair price, zero stress. Highly recommend.

Goettle Plumbing I have used for years. Brent knows every pipe in my house! Always does a great…read morejob. My house was built in 1971.

It was not fix It's still stopped up. I have to get another plumber I was not happy with it at allread more

Had them out twice to do some line checks after the hard freeze this month. Professional crew…read moreshowed up on time both days and was very responsive when communicating via Yelp. Will be using them in the future again

I had a service call last night, ended up being something super weird. They came out after hours…read moreand checked everything out for me. No extra cost or anything. Value is definitely there. I hope to use their services again in the future.

My family of four have used Roto-Rooter for our last 5 plumbing issues (living in an old home,…read moreplumbing is a constant battle). We've had them fix broken sprinkler system, install new garbage disposal, fix an issue with the hot water heater, fix a badly broken toilet and clear a badly stopped sink drain. The office is extremely prompt, helpful and friendly when making appointments. Prices are standard/fair and the plumbing technicians have always been knowledgeable, very warm/friendly and explained their process every step of the way and what the costs will be. I cannot say the same for other popular plumbing companies in Tyler that we have used and been disappointed with. I like Roto-Rooter and will continue to use them.

Came as scheduled. Installed new shower valve. Best part was they lubricated system so I could fix…read moreit myself in future. Very reasonable cost.

Fair pricing, a veteran's discount, and quality work replacing my water heater--what more could I…read moreask for? Fountain Plumbing, Inc. delivered exactly that. I'd definitely recommend them.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.