I will come from rochester and I always make sure to come by this place. LOVE the birds here and…read morethey are so helpful and give you a care card for your plant.

Lots of indoor plants. A bit overpriced. I came here Sunday afternoon and had to park on street…read moresince there wasn't parking lot for the store. It's quite small place and may fit 10-15 people at a time (in my opinion). They sell variety of indoor plants and some decorations. I didn't find plants that I was looking for. The price seems quite high compared to other nursery. Staff is friendly

I ordered an arrangement / something bright and sunny with yellow roses. Cost $60 + delivery for my…read moresister. It was mostly greenery & a few cheap filler flowers. Is this what you get in NY?

If you're ordering flowers in Lockport, this is mainly the only place you can order from, but their…read moresystem is so messed up that I am getting emails and confirmations for flowers my mother ordered. If I wanted to order flowers for my mom ever and wanted to surprise her with them, she's probably getting emails sent to her, thus ruining the surprise. I'd rather drive up the road to Wegman's and get a better priced bouquet from them anyway.

A little bit turned off about how they run their business. Returning communication in any way at…read moreall is bare minimum and that's definitely not something they do.

Jake was very knowledgeable in helping me find the right plants for my van. He took the time to…read morerepot some Golden Pothos into my hanging pots. He even took the time to educate me on the proper watering for the plants which I clearly overwatered the last batch. I'm so glad to have found this place on the road so I could bring some green and life back into my van while traveling.

Great service. Reasonable prices. Sheila was patient and gave fantastic advice. Worth the hassle of…read moreno parking.

My, sister, dad, & I are big gardeners, and grew up on a family farm in WNY. The soil is…read morewonderfully dark & rich, & I don't remember the last time something died other than from getting munched on! We went to this nursery last May and bought a bunch of outdoor shrubs/bushes: 6 rhododendrons & 2 roses - spent almost $700 in total! Unfortunately, ALL 6 rhodies died by mid-Fall, and one of the roses didn't make it through the winter. We went back to Urban Roots, bringing receipts + pictures of the dead plants, still in their mulched beds next to healthy others. It was then we first learned that Urban Roots does not guarantee any of their plants, even $69 Rhododendron! This is surprising since most or all nurseries I've been to provide at least 1 year's worth, it's notable that I've only used once in 50+ years! Anyway, selection was solid with all the expected types, and the initial experience was fine. Just beware "PRODUCTS ARE SOLD AS IS!"

Beautiful, healthy plants reasonably priced with some unusual mixed pots of flowers. Herbs were…read morealso very healthy. The staff was also Very helpful.

Nice selection of perennials and annuals. Great end if year sales if you need to "fill-in" extra…read morespaces

I love this place! I make it a yearly tradition to stop by and pick up some plants. Michael is very…read moreknowledgeable, his customer service is wonderful and also takes debit/credit ! If you have any questions about a plant he is capable of providing every detail you need ! I was really excited to find out that he had veggies started in the back greenhouse.

Wow! Fantastic service and beautiful flowers!…read more I called them up kind of short notice to see if they'd be able to get flowers to my wife for her birthday and they did not disappoint! I gave them a ballpark idea when I wanted to spend and they gave me about a half dozen different options of different flowers and colors! My wife absolutely love getting the flowers on her birthday!

I ordered my bridal bouquet and groom/groomsmen boutonnières from here and they looked so…read morebeautiful! They were so kind and welcoming when I picked them up! They were very affordable for their quality!

I ordered a casket bouquet for my daughter's funeral. The lady I talked to was patient and helpful…read more The arrangement was a beautiful display of very fresh flowers. They even added some lilies to the display. I could not have been happier. It was exactly what I wanted. I highly recommend Trillium's Courtyard.

ery impressed! I had a father-daughter dance to attend. The trillium took care and had such…read morebeautiful flowers available. Very friendly staff and the gentleman who helped me was polite and knowledgeable. Great place with great flowers.