Service side is not helpful. Took a bike in for clutch work, got it back it 0 compression. They…read morerefused to help me/give me any more money in order to fix what they broke. Went there back when Paul was still around, God rest his soul, he was a good man who did honest work and I didn't think much would change. But geez. Would not recommend any more. Thank you for your years of service Paul. Things just aren't the same here anymore.

Paul's has always been a huge help to me when I needed parts or maintenance supplies....if he…read moredoesn't have the part, he can get it in a hurry...I highly recommend them...tell him Bubba sent you!!!

I traded in a ninja for a used gsxr. Salesman was awesome and actually worked with me over a title…read moreissue that I had had on my ninja. The sale went well and I left. Its been cold so I haven't gotten to ride it really. It is now a couple weeks later, and I went for a ride yesterday. It was 70 degrees and lovely. It spun a rod bearing and something in the valve train broke as well. They said they had changed the oil and everything looked great. It sounded okay when I bought it as well. Ive put a couple hundred miles on the bike in the couple times I rode it. Bought at 33k miles and blew at 33k miles. I got ahold of my salesman and they said they could possibly work with me on a repair. Ill find out more on monday. So far, my exoerience with them has been really good, and I really hope they can make this right and help me with the repairs some. -joe

Horrible. They tried 2x to fix my sxs, charged me and the war. Still broken. Grease everywhere,…read morestripped screws, missing screws, broken screws, 2 crossthreaded lug nuts and wheel studs. Beware!! And do not let them bully you with some BS forms asking you to sign away your FEDERAL rights, they will use that as leverage and it IS a federal crime under the fair credit act.​

I take a yearly pilgrimage to a Harley event. This year with COVID all events have been cancelled…read moreso the time I had scheduled for Bikes, Bourbon, and Bluegrass was void. When it got close to the event the dealership was wondering if I was coming to ride their beautiful area. With the time already off I loaded up the bike last minute and took a long slow ride to Lexington. The next day I went to the dealership to get mine standard gear a shirt and some chips. I was greeted by the staff. At the front desk was Laura who provided me with ride maps for the area. From there to the service desk and purchased hardware. Cameron found what I needed and sent me on my way. Finally it was shirts and poker chips where Katrina help me find the shirt with the dealership logo I wanted. Hopefully Harley Davidson is willing to give them a chance next year to host the rally. If not me and my pals will be spending our week in Lexington. Hopefully the bourbon distilleries will be having tours. If not riding the Eye of the Dragon and some of the other rides planned by The dealership will make our visit worth it. This is what a dealership should feel like when you enter their establishment. I wasn't buying a bike or spend big money on gear or upgrades. But I was made to feel like I'm a their most important customer while they are waiting on me.

Don't ever try to buy a bike from this place. Worst experience buying something ever. Tried to sell…read moreme a bike with a wore out front tire. Tried to get them to throw the tire in after a couple of days of thinking about. Never got a return call after a couple of calls and messages. Found out a few days later they raised the price 2k. Called em up to find out why. Was told that the bike was gaining alot of interest and they put a tire a battery and flushed the brake fluid. Not 2k worth of work to me but whatever. Sales manager Larry refused to work with me. Evem after i told them inwas working on getting more for the downpayment. Total piece of work. After the reviews I read about how the employees are treated I hope this dealer goes under.

This cycle gear saved me. Passing by with almost no remaining tire tread. Checked online and they…read morehad my tire size IN STOCK for a R1250 GS. I placed a pickup order and went in to pick it up. Online it doesn't say they offer tire install as a service but they informed me that they do! They quickly installed my tire and had me back on the road. The local bmw dealer didn't have the tire size in stock. Employees were amazing and super helpful. Awesome experience!!!

I visited Cycle Gear looking for a new motorcycle helmet. My husband had gotten his helmet here, so…read moreI wanted to check it out. They have a large selection, but unfortunately I had trouble finding my size. I'm sure I could have asked them to order a helmet for me since they didn't have my size in the store, but none of the staff assisted us while we were shopping, so I ended up ordering a helmet online instead. Overall the store seems to have a large selection of helmets, clothing, parts, accessories, etc. If you're in the market for some motorcycle gear I think this is a fine place to look.

Jessica Blake was awesome. I visited other dealerships before buying here and she made all the…read moredifference. I ended up buying two.

Only giving this business one star because we have to give it a rating. We bought ATVs from this…read morecompany before changing to United Motorsports and had issues with salesmen not being honest. We were hoping to have better luck, but no. We needed a new tire for our Polaris Ranger. Parts told us they could get the tire we needed. We ordered and it was charged out to our credit card. After calling 3 times checking on the status of the tire and a 8 days later, found out they had never ordered the tire. We ordered from them because they could get the tire quickly. After the third call, we were told they couldn't get the tire, but didn't tell us this on the two prior calls. The guy we talked to said he should have probably checked into it when we called. Told my husband that "Hey it happens." Terrible! Beware of this company.

Paradise Cycles is the only place to go if you live in Lexington and own a Motorcycle. They were…read morequick and fair and really know their stuff. Great job John Thank you Patrick D.

I asked for a quote over the phone for a new set of tires, chain, and sprocket for my motorcycle…read moreand they quoted me $900.00 which I'm assuming was due to the "woman tax". I looked into 3 other places which all quoted me between $300.00-$360.00.