Great service! Im was super exited to have a new car and i met all expectations getting it from…read morethere

Bought a used BMW with the "3 month warranty". The vehicle immediately had coolant issues, broken…read morewater pump, radiator, several other issues. This dealership offered me slaps in the face, and now I'm stuck with this money pit already close to $5k in repairs. Owned by Oxmoor group out of Louisville, and I will be reporting to the KY AG consumer protection attorney. Anyone with a similar experience with Oxmoor Auto group is encouraged to do the same.

Can't speak to their vehicle service, but their customer service was piss poor. They were rude and…read morenot helpful over the phone, and even hung up on me in the middle of my sentence. Naturally I called them back, giving the benefit of the doubt of being disconnected, only to have them screen the call to voicemail. So I had a choice string of expletives for them to listen to when/if they open that message. Y'all DON'T come back now

I had some grinding break sounds beginning to happen and I needed an oil change as well. Hawk n'…read moreCrew we're very reliable and took care of it in a few hours, good down to earth people and reasonable pricing. Recommended.

Here's a version that gives Monica well-earned recognition:…read more I had a fantastic experience at Quantrell Subaru, and Monica made the entire process easy and stress-free. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. Monica was transparent throughout the purchase, answered all of my questions, and kept me informed every step of the way. Her professionalism and friendly attitude made what can sometimes be a stressful experience feel smooth and enjoyable. If you're shopping for a Subaru, I highly recommend asking for Monica. She provided excellent customer service, and I'm extremely happy with my new vehicle. Thank you, Monica and the Quantrell Subaru team!

Bought a new outback from them last year and was told oh yes come by whenever you want and get your…read morecar washed even better salesman said come find me I'll take it to the car wash for you... well can you believe a car salesman? NO. Now we don't do that....sorry I can't stand to be lied to or bullshitted and that's what you get when you're buying a car usually just another example never believe a car salesman or the dealership they don't stand by their word. I wish people could or would do better

This shop was a blessing on a recent trip to Lexington. I was in town for a convention and…read morenaturally my truck began acting up. I called the shop and Mike said to bring it over even though they were swamped with work. They looked over my truck and determined it was an AC compressor belt that was binding up. They fixed the problem and sent me on my way with peace of mind. I highly recommend this shop if you have automotive needs in the Lexington area.

I have been their customer for 2.5 years now and I have never walked out with a bad experience. My…read morefirst time was for independent inspection of my car prior to purchasing it and their great service was what kept me coming back . As a first-time car owner, I always have questions about the maintenance timeline, so I really appreciate that the owner is easy to communicate with and he is ready to help and answer my questions. On top of all, I like that I am within a walking distance to my work on UK campus after I drop off my car.. One thing I found very helpful was to call them 1-2 days before bringing in my car , as they can get pretty busy during certain times of the year. In most cases though, 1-day notice is enough.. This is definitely a great place for your car..

They're still very reliable. I've never taken my car in and left feeling like there's still an…read moreunresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Honest, affordable, plus quality work. They give estimates before they do any work. I checked…read morepricing and they did have the lowest price for the same parts. It is first come first serve but you can drop off the night before. Very convenient.

Mike and team do excellent work. Fair prices and they use top quality parts. Honest and very…read moretrustworthy

This Company makes participates with Carfax reporting. My guess is that they are paid by Carfax for…read morethis service. The problem is they makes numerous errors in their reporting. They added a repair to a different car to my report which inflated my mileage on the Carfax report by over 70,000 miles. That impacted the fair value of my used car and resulted in exceptionally low offers for sale. Then Kool Breeze refused to helped and thought it would be a good idea to curse at me. Don't use these folks. They will cost you money!!!

I have been going to Ensey automotive since day one and have only got the best service and friendly…read morecustomer service. They walk me through every option and helped me and my family keep our vehicles running at top performance .

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

My wife and I went to Greens Toyota to purchase a new car for our daughter and had an amazing…read moreexperience, thanks to Drew "The Car Dude" North! Drew listened to what we wanted and went out of his way to get the car, exactly the way we wanted. We were never pressured to buying anything else or anything extra. Drew is extremely knowledgeable and explained every button and feature on the 2026 RAV4. He is very friendly and easy to work with, and he made our car buying experience easy, comfortable and enjoyable! We highly recommend asking for Drew when shopping at Toyota Greens. He is our "car dude"!