Great honest people. Reasonable rates. Kept me informed. They work on any and everything. They can…read morealso weld and fabricate. They do exhaust repair.

If I could leave no stars I would. DO NOT TAKE YOUR VEHICLE to this con man!! This is NOT a…read morelegitimate business. He had my vehicle for over a month & a half, more than tripled the price to repair my vehicle & then still hasn't fixed my vehicle. My car doesn't even run now & it did before he started repairs. He has held my car hostage until I pay him thousands of dollars on a made up bill for repairs never done. He refuses to talk on the phone & has hung up on me every time like a child not a business owner. Save yourself from this dishonest scum bag that is no more of a mechanic than I am!! I now will have to take my ruined vehicle to a legitimate mechanic shop to fix everything this so called mechanic shop repaired. They are not an actual business nor an actual mechanic shop. They only want to take advantage of people, take their money, and destroy the vehicles they were supposed repair. This has been the worst experience dealing with this Bruce Smith & his wife Missy Smith & I'm trying to save everyone else the pain I've just been put through. VERY DISHONEST & COMPLETE CON MAN!!! It took 8 sheriff deputies & a tow truck to recover my vehicle & Bruce & his wife both threatened myself & my fiancée & refused to give us our vehicle even after we paid him for services he never provided just to get my vehicle back! The police officers had to get involved & told him he'd go to jail if he didn't allow us to get my vehicle. That's NOT a legitimate business it's a SCAM & a CON!!! RUN!!! I'm having to take this to court to recover my losses. DO NOT GO HERE FOR ANY REASON!!!

I have had issues with them in the past. They are not good at communicating with the vehicle owner…read moreto begin with but after this last situation with them contacting my mom who also takes her vehicle there before me. The situation is this I live in my van with my dog and am an equipment mechanic and welder and I took it to them because I don't have time to continue to works on my van. With my job and lifestyle involving being in the dirt, sand and grease my van isn't the cleanest but they are claiming it is a health hazard based on that. They contacted my mom before contacting me because they thought it was an awkward conversation causing family problem. I got my van back with issues it use never had before. Do not use this shop! Stay far away!

100,000 vehicle check up of 2013 Toyota RAV4. Excellent…read morecustomer service Interesting to talk to and understand.

I moved from out of state and had to change my non CARB cold air intake to OEM from ford because it…read moredidn't pass SMOG test. They scheduled quick and showed up on time and went right to work. They had all the right equipment to handle any job in the van. The job was completed in less than a hour. I would highly recommend them to help save you time from using a standard auto shop.

I was able to arrange service on a Sunday! Mechanic was very fair & explained the details of…read morerepair. I was not overcharged!

Great service and scheduling. Very informative and suggested things that needed to be done. Want…read morepics of various parts etc. great communicators and clean environment. Appears to treat their staff with respect and appreciation.

I have gotten oil changes etc here and they are great!…read more I brought my car in as the TPMS was indicating my tire pressure on one tire was extremely low. Upon inspection there was a nail in the tire. I brought itmin and they took out the nailed there was no leak. They didn't charge me for the service-I was amazed! Very honest peeps.

I got ripped off having to pay $570. Went to another place to just to check and see if my cylinder…read morehead was cracked and if it wasn't just some milling. Just pressure test and light cleaning on 2 heads. I was charged 175 for taking parts off they said it took an hour and a half when nothing even had any hardware... But then I found Thomas Machine Corp and thought I'd try them out. Explained my situation and discussed on a full pressure blast, valve job, and replacing valve seats. And Eric did a phenomenal job and got me right! Absolutely pleased with the service and also very kind guys here and very helpful. Cost aware too, they know what they're doing and they're here to help and get people right by providing top notch service! Got my car back up and running asap and it runs like a dream now.

I was extremely dissatisfied with my 3 week project which turned into a 3 month project over…read moreCentral Import Authority. Here are the main issues I had: -There is now a large dent on my rear bumper that was not there before. Now I have to pay to replace the entire panel. Erik, the owner, does not want to assume responsibility because "his employees said they didn't do it". Yeah, seems believable. I know for a fact the truck was moved on an almost daily basis and parked on the street because Erik has so many cars backlogged, he doesn't have room on his lot for many customer cars. I wonder how a dent could happen which this brilliant system in place? -This entire process took nearly double the time estimated with Erik putting many walk-in appointments ahead of my vehicle. At least two weeks went by after all of the parts had arrived before work began. There are cars on his lot that have been there over six months with no work being completed. He said that he prioritizes vehicles based on how badly the customer needs the vehicle back instead of the usual "first in, first out" approach. Sure makes me feel special! -Several parts and labor time was added on the final invoice that I did not approve. I paid it, regrettably, because I wanted my vehicle back after having spent over triple the time waiting on it as originally promised. -The power mirrors do not fold in. I paid for the mirrors to be installed properly and they were not. -The headlights do not turn on and off automatically. I paid for proper installation of the headlights. -The grille does not line up with the hood. The panel gap is off by at least 3/4 of an inch. It looks terrible. I paid for the grille to be installed properly. -The stitching on the dash is damaged. It was not damaged before. -The front sensors were not installed in the front bumper. I expected this to be part of the install for the front bumper. Now the parking system does not function. I took the truck back to Central Import for an estimated five days so that these issues could be resolved. After TWO WEEKS had passed with several texts and calls ignored, Erik called me to inform me he was done working on my truck and to come pick it up. He was extremely rude and said he did not want to work on it anymore and hung up twice. He called me a liar and used several profanities. To my dismay. I discovered absolutely no work had been done in the two weeks at their shop. What a spectacular waste of time. I would not take a Hyundai Daewoo into this shop with 500,000 miles. It's disorganized, overpriced, and absolute chaos. Not to mention, unprofessional. I don't think anything has ever been finished on time in the history of this entire operation.

Low prices and excellent place to have repair work done! I am always treated with respect and…read morekindness .

Perfect job! Kind and considerate employees. I am…read moredefinitely going to be back, should I need any muffler work!

I bought a 2015 Toyota Tacoma from Don Franklin Mitsubishi back in January (2017). The sales staff…read morethere are really fun to work with. We negotiated on the price of the truck for over a week with regular calls and texts. Most of that time was spent making jokes and wisecracks. We were able to meet somewhere in the middle on the price and I still think (4 months later) that they gave me an awesome deal. The car/truck buying experience I had there was really enjoyable and I recommend to anyone looking for a car or truck to check out what Don Franklin Mitsubishi has in stock. If they have what you're looking for I suggest you buy it from them. Another thing worth mentioning is that they really do care about their customers and their reputation. They are willing to go the extra mile to make their customers happy. After driving my truck for a couple weeks I noticed that it pulled to the left just a little bit. So, I hoped that Don Franklin Mitsubishi might help with the cost of an alignment. No problem! "Just send us a copy of the bill". Life happened and I wasn't able to get my new truck in the shop for another 3 months (the alignment wasn't to far off). I had some concern that it had been to long and they might not be willing to help cover the cost of the alignment at that point. So, I just emailed a copy of the bill to them as they had requested 3 months prior. One week later, I received a check in the mail fully reimbursing me for the cost. If you're looking for good customer service and value for your money I recommend you check out Don Franklin Mitsubishi in Nicholasville, Kentucky. Ryan K

Once they get your money, the after sales support is abysmal. They WILL NOT return any phone calls…read more Steer clear of these guys. Customer service is well below par.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

I am very fussy about who works on my car but this place is by far top notch with their work and…read moretheir customer service. They have taken me on a last minute ordeal, as well as schedule work. They also have rental cars for you if you need one until your car is fixed; who else does that for you? !!! The shop is clean, the staff is super friendly and I will always go here now.