I have been to this store two times and the most recent, last Saturday, was nothing short of…read moreamazing! We leave about 90 minutes away, but I wish it was closer. There was a children's day and it looked amazing. I walked in and got a travel bag as well as a coupon. Every stuff member was friendly and incredibly helpful. The selection of toys was wonderful...we bought some early Christmas presents!

Completed a phone order and the representative was so helpful with recommendations. He made…read moreshipping an easy process. Thank you for great customer service!!!

I visit Michael's about once a year. It's not even for specific holidays or occasions, it's for my…read morehobby urges. You know how you suddenly think of a new crafting hobby then maybe or maybe not do it after getting all the supplies. Today I was in the mood for cross stitching, something I was really good at in childhood and never attempted recently. It seems like fun fall pastime. And so, I found myself at a local Michael's in Beachwood. STORE: The store is very clean and well stocked. Everything is meticulously organized. It's really impressive. I also found it to be very well lit so you can inspect all your craft finds. I was looking for a cross stitch kit but also found a lot of embroidery kits. No designs really worked for what I wanted - something nature-y. But there were some fun ones - cafes, pasta, and more. Cross stitch kits seem to be phasing out, but here they are between $11-20, not a bad value. The store is full of seasonal stuff - Halloween, Thanksgiving, and Christmas. You can get everything from seasonal plates to nut crackers. I was most into Christmas merry go round. SERVICE: The service is very friendly. I was able to ask an associate on her way to clock in some questions about what I was looking for. She suggested where to find my products, and some alternative finds. So, really really good service. I would come to this store again for my obscure hobbies. Next time I'm planning for more time to look for cross stitch kits and other hobbies I've abandoned years ago.

They always have what we need. Our young granddaughter makes beaded bracelets for sale, and she…read morefound a good supply there. Also, I dropped my leather glove in the store, and asked the cashier to let me know if they find it. An associate did exactly that.

This is a very cute shop with a lot of great options for natural fibers. The staff (including the…read morepup!) are friendly and helpful. It is very hard not to go home with a bunch of extra yarn I don't need...

The selection of yarn and material is great but the last few times I've come here the service has…read morebeen pretty poor. I feel like the employees aren't very invested in helping you and if you ask a a question it feels like a burden on them. I had called to inquire about store hours and let them know that I had come by during their listed hours but the closed sign was up and they told me there's no way that had happened. Additionally, I purchase some interchangeable needles and the price that rung up was higher than the sticker price. I hadn't noticed until I got home, so then I went back to the store a couple days later with the stickers still on there. They told me it was because of the tariffs, which I completely understand, but better customer service would honor the price that was listed on the item. They also made it feel as though it was my fault for not knowing the prices had increased (I don't live in Cleveland, so I only come to shop when I'm in town to see family). Overall, I've had multiple recent experiences with the shop that were unpleasant. I'm disappointed since the selection is nice, but given the service I will be taking my business elsewhere in the future.

Had a relaxing morning creating and d painting with my Grandaughters. The staff was friendly and…read morehelpful. Looking forward to a return visit.

I had so much fun here! It was easy and relaxing and I can't wait to go back again! They had so…read moremany things to pick from to paint and the prices were not bad at all. I would deff recommend - it's also kid friendly too

This is not a store I'll choose to go back to. The younger lady was very rude and had a bad…read moreattitude. The lady in the back was nice enough but they all ignored my mom shopping in her wheelchair. So we didn't spend much here and I saved myself a hundred bucks. Has a huge selection of moda fabric.

I love this shop. I've taken a couple of classes and I just had them quilt and finish two quilt…read moretops for me, and I am thrilled with their work. The added bonus was the very reasonable cost. I would highly recommend this shop as a one stop shop for all things quilting.

Our HOA community had a loud lake aerator pump system issue. I contacted Mitch at Audimute. He…read morelooked at the situation pics i provided. He gave me a solution. We built a 2 sided enclosure lined it with 6mill peacemaker product from Audimute. Put a partial roof also lined and noise problem was gone. Highly recommend Audimute & their products.

I purchased a few panels Acousticolor Acoustic panels 2*4 feet from Audimute.com. See attached two…read morephotos. Originally I was hesitant about its cost, but then I realize I really love it when I received them. They are not only absorbing sounds and echo, but also like arts on my wall. Both my wife (violinist) and I are enjoying them now every time we look at them. Elizabeth Wade was also helpful when we were deciding size, quantity, and color, and provided us a wonderful buyer experience.

Great job fixing a broken frame. Looks brand new. Very happy.read more

Be VERY careful when doing business here!!! Their prices are egregious !!! I ordered two mats…read morethat I asked to be cut. I neglected to ask the price before ordering them thinking how much could they cost? (I had done my own framing years ago and know that the product cost is very little and using my very unprofessional tools it took barely 2 minutes.) My husband picked them up for me and when I looked to see the charge they were $78.54. Can you imagine !!!! I called and spoke with the manager who gave me some guff about how expensive labor it. Right....they have all kinds of professional tools which makes this very fast and inexpensive!!! She offered 10% off which amounted to $7.84. Whoopee! I told her to keep it!

Very professional and beautiful work! Reasonably priced and on-time delivery. He does ALL my…read morecustom framing! Highly recommend!

Absolutely. She was kind professional knowledgeable and price was great!! Easy to find in…read moreindependence Love this little shop

She was courteous but very expensive. My online request was for same or next day and that was not a…read moreservice she could easily deliver. The Yelp app is tricky and it appears to switch to where it wants to take you. Not a fan! However, she did call xpress alterations which is what I originally asked for. They were fantastic, did a great job for less than half of what Indy charged and she was still going to add more.

Two women in charge were very dismissive & rude, & unprofessional…read more When I attempted to discuss this with them, they reacted in a patronizing, rude, even mocking way! Very unprofessional & downright unkind.

I saw advertisements for Artist at Heart Paint Party online and quickly dismissed them! I am NO…read moreartist. Why would I even try something like that?? Boy was I wrong!! I was thumbing through a magazine and saw a painting hanging in a fancy house and I fell in love!! Way out of my budget probably. So I thought to myself, how hard can that be to make myself? It's an abstract, maybe I can figure it out. Still I was frozen in self doubt! Then I remembered that advertisement I saw online and contacted the artist offering the classes. Denyse was kind, helpful and insightful. She gave me suggestions, directed me to videos of her classes that would help me and even followed up!! So much encouragement, I feel like I can do it. I can go back and rewatch the videos and send questions via email if I need to. Her online classes are interactive, too! All this from the comfort of home! Thanks so much Denyse for helping me find my inner artist!