I'm about ready to visit my neighborhood Chase Bank, and I think I'm entitled to write a review…read morebecause I know what's going to happen - and that is to receive excellent service, at least at this branch. I've been with a few banks previously and I always had problems. I've now been with Chase for many years, and 99% of the time, things go smoothly. I'm always greeted with a smile when I arrive and when I leave. The lines are usually very short. The tellers are always friendly. The customer service reps are usually knowlegeable and helpful. Having said this, everybody's experiences are different, but we have had small investments with the investment services division of the bank for years, and we have never made much even during a bull market. We do 100% better on our own. Still, overall, I'm very happy with this branch and rate it 5 stars.

Where do I start.....?…read more Old fashioned style decor and no one cares? I walked in here 3 weeks ago with my daughter to get her a college checking and savings account. Slow service, got helped. Deposit some money into her account and within the next 2 weeks, chase closed her account and send her balance back as a refund check because they couldn't "verify" the two checks I deposited into her account. This is after hours of phone calls from various reps with all different kind of stories. Finally we received the chase refund check so we came back to the branch to open up an account again. We walked in, everyone saw us but no one greeted us, we just stood in the middle of the lobby for about 5 mins-7 mins then a man name Sam (I suppose he's the manager) came and asked if we needed help. We explained the situation to him and he promptly set us up with a rep. The rep was nice but he doesn't seem competent as he had to walk away a couple of times for whatever the reason. What prompted this review was that he actually tried to pass us off to another rep because he said the website wouldn't load. I kindly asked if he can try again or set us up with a different rep first so we don't have to repeat our story again. He sighed secretly, looking annoyed, said "of course" And guess what, it worked almost immediately. Anyways, although I don't blame the branch for Chase's ridiculous reasons of closing her brand new account. I do blame them for their lackluster services and their ability to make us feel unwelcome. I have many accounts with Chase, I really hope they step up and treat their customers better, even if opening up personal accounts doesn't count for their quota..... Update: the rep was slightly nicer at the end so he's earned the extra star.

Brought paperwork to have my deceased mother's IRA cashed out. As directed by retirement services,…read moreI could bring it to the branch which I did thinking it would be quicker and safer. That was my biggest mistake because as of now a month and a half later, the paperwork has been lost and I just got a call saying that they cannot find the paperwork. Which means a great deal of anxiety on my part as to who has my information with my name, address, phone number, Social Security, etc. What kind of damage am I now going to be experiencing because of this. And even worse than that, they take no accountability for that as they should be at least offering to cover credit monitoring for me I will be looking to withdraw all my monies that I have with this bank that I have been dealing with for over 40 years due to this experience and lack of accountability! I will be looking to report them to some sort of agency outside of Citibank!

This location has limited parking, it is difficult to get in and out of the lot. In fact it is even…read moreharder tl find parking on the weekends since the main street is closed due to restaurants setting up cafe dinning in sidewalks. Overall, i have used this branch maybe a handful of times since its an awkward location and it is difficult to get to with all traffic.

They closed this branch. No longer on Bell Blvd. I loved doing my banking here but the building…read morewas sold & the bank was closed. I now use another Flagstar branch on Northern Blvd. I'm sad that the Bell Blvd. bank was closed.

Marianne was an Amazing help today at my most Favorite TD Bank…read more Arianna was very busy with other Customers so Marianne offered to assist me. At first I declined the offer but as time went by and Marianne asked me if I wanted her to assist me this time I said yes. Marianne was extremely helpful in her guidance and knowledge of my situation. A semi difficult task I'm thinking others would have had trouble with. Arianna and Marianne are the main reasons that this particular TD Bank Excels.

Stopped by the TD Bank on Northern Blvd and worked with Marianne. She was super professional,…read morereally kind, and easy to talk to. We ended up having a good conversation about my line of work, which made the whole experience more personal. She set me up with both a TD Complete Checking and a Simple Savings account in one shot, and also explained how to avoid fees. If you're opening accounts or need help with anything TD, definitely ask for Marianne. She makes the process smooth and stress-free.

I had to withdraw money I never came to this branch before…read more They have a drive thur, but I had to go inside for my transaction. The lines move quick employee's are helpful and friendly. On Saturday's the branch close at 12 noon.

Great bank great customer service friendly people fast service neighborhood friendly very fast…read moregetting in and out very knowledgeable

Parking Often times…read morethe parking in front of the Woori America Bank can be tricky based on the lack of space and also hard to go back when there are multiple cars, so just pack behind the building or do street parking Customer service Any time of the day, there aren't really many customers in the bank, so no need to wait on line for a long time. They get things done fast and able to assist you even further with those who are not tellers. ATM Can you use ATM if in a hurry, but that rarely happens

If I could leave 1 start I would. I went to withdraw money from my account at the atm and it took…read morefrom my account but didn't give me from the atm. I called and made a claim they said it was take 1-2 days for temporary credit. It took over 3 weeks for them refund me temporary credit of my money. When the rep in the bank said the atm was acting up. After calling the other day. They don't care about you or your money. Go to another bank or different branch. Avoid this location and in general Bank of America if you can.

Ended up trying this location as my usual location had noone available to notarize or give…read moremedallion guarantee seals on documents. This location is very large and clean. Has parking in the back but is fairly small parking lot. This location has notarization service but they will not notarize any document that doesn't have a "box" for notarization which means if you need a legal letter notarized this location will refuse to notarize it. Also could not provide a medallion guarantee seal for brokerage asset transfers to Merrill even though I've had a banking relationship with BofA for over 20 years. Locations is probably OK if you don't need notarization of uncommon documents and medallion guarantee of any forms. Chase did it with no issues but with this experience I decided against transferring more assets to their subsidiary Merrill Lynch.

Though the ATM is often broken, the Northern Blvd. branch is your place for modern banking with an…read moreold-fashioned reliable community touch. Branch manager Dennis is a winner!

Great Service...dedicated staff...very helpful....great hours including drive…read morewindow....Bibi....Evelyn...are the best.We have been banking here for years.Thx

Better visit then the last time I was here. Teller was customer friendly and the tranaction worked…read morewell. Past experience not so good so higher rating next time if it is as good as today.

Been a loyal customer since 1973. Put several hundred thousand 2 years ago in IRA CD's paying 2% -…read moreupon maturity this month, I asked, in an effort to be loyal, if they had any rates above 1% - advised could get 1.5% at another institution - could they match? other than pitching same old annuities they had a zero competitive CD offering. I advised the folks at the Bayside branch they should expect authorization to transfer all but around 35k (which I still hoped would find some offering from FSB - still trying to be loyal) to another institution. They did 2 transactions which involved a signature, check and licked envelopes for which they promptly charged me $25 each. Considering the piss poor rates and non-existent service they offered - I found this offensive. Spoke to John Buran's office (CEO) -tons of lip service - got my branch rep - agreed they should waive but.. powerless - finally got a call from an administrative assistant from the Bayside branch - guess the branch manager was very busy doing something else. She quickly advised ALL banks charge a fee for an institution to institution transfer - WRONG - I advised I have never been charged - Capital 1, Ridgewood, Bank of America and Fidelity to name a few....again lots of lip service so .....BUYER BEWARE - since at some point you will probably need to move money from this bank and it is much more desirable to do a bank to bank transfer - they will hit you up for money - calling it a FEE - - Translation - $25 per transaction for taking your money out of their Bank - FSB doesn't like that - sort of a penalty you don't deserve - they forgot you kept a ton of cash for them to use while they paid you less than inflation. I'm glad they showed their true colors cause I had every intention of putting more money in when they got around to becoming competitive - you know that's not happening - so for $50 they may have lost half a mil...very silly Remember when Banks actually cared about customers? FSB is the reason we despise Banks and Bankers