Travel Diva is First Class!!…read more This iwas my first trip with them but definitely not the last, the host were great and supportive. I was weary about traveling alone, but everyone was warm and welcoming and I feel like I found my tribe. You couldn't tell who was a first timer vs. someone on their 10th trip. Highly recommended, but be warned -where do you go after a top tier experience? Answer - back to Travel Divas!

Amazing trip to the Maldives!!! Accommodations A+++ Host Q…read morewas awesome. My husband was very impressed with this trip and he met some guys that he had a lot in common with. Money well spent. Looking forward to more trips with this group.

Highly recommend! Elena handled everything for our first family vacation to Mexico with personal…read moreattention to detail. She took into account our children's ages when making suggestions for us, even suggesting nearby restaurants and activities that she had been to herself with her family! We ALL had a great Mexican Vacation and will definitely be using her again!

From the owner: Emerald Escapes Travel is a full service travel agency that can fulfill all of your travel needs…read more We specialize in Group Travel with cruises and all-inclusives to Mexico and the Caribbean. Whether you want a girls/guys getaway or a family vacation, we can help!! Why do all the research and spend all your precious time, planning your vacation, when you can just let us do all the work for you, at no extra cost to you!!

I am writing this review to warn future customers against using Vacation Express. Due to…read morecircumstances beyond our control, our journey began with significant travel disruptions. Our original flights from Dallas to Houston were delayed multiple times, ultimately resulting in a cancellation for the evening because the airline was unable to secure the required flight attendants. Immediately after the cancellation, I contacted Vacation Express to notify their team and request assistance. I specifically asked that our airport transportation be rescheduled and inquired about compensation for the missed night, as we had already paid for accommodations we could not use. I was assured that these matters would be handled and that a review for a partial refund would be initiated. However, during this process, our entire reservation appears to have been mistakenly canceled/mishandled in their system. When we checked our Hilton reservation via the app, it was no longer visible. Upon contacting Vacation Express again, I was reassured that our booking was still active and that everything was in order. Unfortunately, this was not the case. Upon arrival in Cancun, we discovered that our transportation provider (Nexus) had no record of our transfer. Despite being told by Vacation Express that the arrangements had been communicated, Nexus representatives confirmed they had received no such update. We were left waiting for approximately one hour before transportation was reluctantly arranged due to the situation. Upon arrival at the Hilton Mar Caribe, we encountered an even more serious issue: the hotel thought we were a no show, and had no room for us. We were told that we did have a reservation, but this was clearly not the case, and they were trying to cover themselves. While I appreciate them accommodating us, I do not appreciate or accept being lied to. Clearly, something happened with the reservation or the room would have been ready or at least near ready. I again contacted Vacation Express and was told I would receive a return call; however, that call never came. As a result, my family waited over three hours before a room could be secured. Our family paid a lot of money for this trip only to be disappointed time and time again. These ongoing issues indicate a clear breakdown in communication between Vacation Express, Nexus, and the Hilton Mar Caribe. Additionally, due to these disruptions and the initial cancellation error, we missed our scheduled excursion to Chichen Itza. The first two days of what was meant to be a relaxing, all-inclusive vacation were instead stressful, disorganized, and far below the standard we expected when booking through this company. Upon returning home, we worked with all 3 companies, and none of them granted us a refund for any portion of the trip.

Be AWARE!!!! Terrible customer service. Won't release travel credits back to airlines if partially…read moreused to rebook a flight. Just tell you it's policy. Have to rebook with them. Can't make changes or there are fees. Just poor way to run a business. Don't use.

Listen Carefully. After using Neal's company to book our trips in the past, we went instead with a…read moreneighbor this year who works at Century Travel, and ended up -running back- to Neal to fix our reservations to Hawaii. He did so kindly. Neal is -fast-, courteous, and understand the needs, standards and budget of his clients. Speed is key when trying to book flights. The guy we left dragged his feet, and ticket costs skyrocketed by 1k for first class. If you're a frequent flier like me (Platinum on Delta) here's the value added to using Neal. -the headache of booking, and getting best rooms etc, is his. -at MOST, you pay the same amount as if you booked the trip yourself, but you get more in upgrades, room selection, perks, and of course personalized service. -on anniversaries, he's had everything from chocolates to champagne waiting in the room. We learned the hard way. Use Neal.

My parents referred Neal to my fiance and I when booking our honeymoon, and we couldn't be happier…read morewith their referral. When planning a wedding, not everything goes perfectly and this includes the honeymoon. We recently discovered, without notice or warning, that American Airlines had cancelled our flight out of Grenada to Miami. If it wouldn't have been for Neal and his attention to detail, we could have been stuck between a rock and a hard place with limited return options. Since Neal caught the mishap early, he was able to use his expertise to find alternate options and now we will be staying an extra night in Grenada at the same resort for FREE (as well as a resort credit) while carrying over our prearranged travel plans to the following day. We have never met Neal face to face because of our location differences (he's in Atlanta and we reside in Cincinnati) but his professionalism allows him to set up the perfect vacation for all of his customers no matter where they are located. I would highly recommend working with Neal no matter where you reside or what type of travel you are planning if you want it done perfectly. If we would have gone with one of the travel sites, there is not a doubt in my mind that we would have been out of luck with due to the airline's mishap. My fiance and I thank you Neal and we look forward to experiencing our wonderful honeymoon in Grenada!

When traveling to another country it is always best to make sure you cash out or spend all your…read moreforeign currency before coming back to the US; but if you don't you can always sale your foreign currency to Altour American Express located in Lenox Plaza. You will certainly pay to sale your currency back, but at least you re-coop some of your money. On a recent trip to Mexico we bought pesos at the rate of $12.95 pesos to the USD and ended up bringing back a few pesos. After going to my bank Wells Fargo I referred to Altour; which was luckily located next door to my office so it is very nice to just have to walk over this morning and sale the pesos. After an $8 service charge and their exchange rate of $1 USD to $14.86 pesos I only took a loss of $23.21 USD. Not bad considering it will probably be a while before I return to Mexico, so I got a little bit of my money back. Also, I should mention if you are selling your currency back to Altour AMEX is that they do not buy coins; only bills. I've now got $36 pesos in coins as souvenirs to remind me of my trip to Mexico.

I found out about this place when I was going to Paris the next day from Bank of America. Bofa…read moredidnt have any foreign currency in hand so they referred me to the Amex place. It's inside the Lenox Place bldg. Just park upfront and its right there in front. I called about their rates before going there but the next day the Euro had gone up...oh well. I didn't have much of a choice. A guy was in line before me and walked out because he said the Euro was lower when he called the day before....ummm dude...it's going to be the same everywhere. Anyhoo, the lady that helped me was nice and gently explained the fees since I didn't know shit about changing money. Next time I will make sure to change my money at Bofa or any bank 4 days before my trip and if not, American Express on Peachtree Rd will be my go to place for foreign currency exchange! :D

I've used GAV for several years now and found them to be trustworthy. I've gone to the caribbean,…read moreHawaii, Cuba, and several places in the US based on recommendations from the travel agent. Payment plans are accepted and they work with cruise companies and several major airlines.

I booked a family cruise through this travel agency and my experience was everything and more! My…read moretravel agent was friendly and knowledgeable. She gave me so many great recommendations about the different cruise lines and destinations. My travel agent handled everything for me! From payments, making sure we had the best rooms, she even booked our plane tickets as well. All we had to do (Literally) was just show up! And she did all of that while making sure we had the best rates possible. This has been by far the easiest vacation I've ever booked. My family and I didn't have to worry about anything. The hardest part about this vacation was choosing the destination lol. GAV is the only travel agency I will be booking with from now on. Definitely a hidden gem.

I have traveled with the guidance and advice of Kathy for greater than 15 years. She has provided…read moreconnections and accommodations that I never would have found and her extra efforts have made every trip a success. With her years of travel agency experience, she researches the best prices and flights and is aware of problematic schedules to avoid. I have never been disappointed. Dianne T., Florida

Best travel agency around! I have been working with Dan for the last couple of years, and his…read moreattention to details is impeccable. Travelling can be so stressful, but Dan makes it a breeze. Cannot recommend enough - I would give 10 stars if I could :)

The while process took less than 40 min. So efficient and…read morethe agents are amazingly helpful. Goldie on the 10th floor truly is GOLDEN! I wish the whole federal government ran like this!

Parking is the only downside to this! Lol My appointment was extremely helpful and needed! I…read morecompleted all my required paperwork and suppprting documentations. When you approached the door from the line of attendance, they ask to see your appointment confirmation. I was literally in and out of this place in 26 mins and was asked to come back on the next business day to retrieve my new passpoprt! Going through the metal detector was a breeze as well. Of course, I had to pay extra for it being expedited it. Just needed it sooner than later! Thanks to the amazing staff! Simple and straight to the point!

Konnichiwa! Before my wife and three children (ages 6, 7, and 8) took a trip to Japan, we hired…read moreJeffrey to give us lessons. I expected him to teach us how to say basic things. However, I had no idea what a treat we were in for. He took the time to get to know us, and designed his curriculum and lessons around our particular needs as a family. Knowing that we would not be able to master Japanese in two weeks, he decided to equip us for context-appropriate conversations: greetings, farewells, asking for directions, ordering food, reading signs, the appropriate way to behave at Shinto Shrines, and so many more things. So he not only taught us about the language, but also about the customs, the religion, and the culture of Japan. The icing on the cake was that he can adapt his teaching style to both adults and children. He kept our children engaged by making the lessons very hands-on. Jeffrey is an outstanding, competent, caring, professional instructor whom we cannot recommend highly enough. Jeffrey, arrogato gozaimashita!

From the owner: ATLJapanese provides Atlanta-area residents with private & group lessons, conversation practice,…read moretranslations, travel consultation, & other language services. I offer an adaptive curriculum for students with a wide variety of goals. At ATLJapanese, your first lesson is always FREE, so schedule one today.

Ken arranged a trip to London for me to see the world premier of Downton Abbey the Movie…read more Everything was fabulous! I got to walk the red carpet, meet the stars, enjoy the movie and then the (private) after-party. Bespoke the entire way! And, if that weren't enough, Ken took me under his wing, taking my party to Ken's private London club, arranging dinner at another of Ken's private clubs, etc.. And of course, Ken arranged the hotels, play tickets, dinner reservations . . . basically the entire trip. Ken is the only travel agent I use. And Ken's real claim to fame is his personal, bespoke travel arrangements. Ken has been in the business long enough to develop some amazing contacts. Want the best box at Ascot? No problem. Want a private tour of some "off-limits" place . . . Ken can do that. Ken can accommodate whatever it is you want to see and do. Ken's one-on-one approach, his personal service, his knowledge, and his contacts are unmatched in the industry. Again, Ken is the only travel agent I use. If you want a bespoke, one-off, vacation . . . Ken is your man.

From the owner: We have entrée to worldwide destinations . . .  with…read morecontacts, accommodations, and unusual events our specialty. Let us design a trip or bring you with us on one of our customized group tours.   ​