I have been a customer for 15 years. With the exception of one bad experience (a plumber no longer…read morethere), I have found them consistently dependable reasonable and helpful. Very happy with them.

From the owner: Plumbing service and installation. Water filtration. Seasonal winterization and turn on. Heating…read more Fully Licensed and Insured. 24 Hour On Call Service.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

We hired EF Winslow for a tub to shower conversion. Took longer to schedule and complete than we…read morethought. They subcontracted shower doors to ClearvView glass. After a week or two a person named "Brandon" shows up. Brandon does terrible work, poor quality. He doesn't care about doing a good job. He doesn't fix mistakes. I have shower doors that don't hang straight. He came by to "fix" them. Now I still have crooked doors that don't glide smoothly; he made a new problem! AND now he blames EF Winslow fir buying poor quality doors. So do not use either companies

As a Retired 40 year Cpm and Residential Property Manager, have a great relationship with Braga…read morePlumbing for many years. Installed both boilers in our home. Their service techs well educated and quickly diagnosis any problem. They excel in Navien Service, they will get Navien directly on the phone if and when needed. We would not use another Heating or Plumbing Contractor in our home. There the best in all areas....

Unfortunately these guys still need to attend to more schooling, poor workmanship and call back…read moreafter call back and still can get it fixed correctly, do your research and hire a well established professional Hvac company

We used RJ Olson Plumbing and Heating for a home renovation. Ultimately, their final invoice was…read more100% more than their stated quote without any additional work. In addition, one of the bathrooms that they renovated leaked within 2 weeks requiring excavation of our ceiling and walls, further complicating the renovation and setting us back in progress. I reached out to the owner via email and phone multiple times, and they didn't respond to inquiry. If you are to use them, I would solidify the price upfront and ensure that the work is done above bar.

Carver, MA Called RJ Olson in the morning and he was at our…read morehouse in just 2 hours. Ryan was very professional and very fair pricing! Would definitely use him again.

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

Rob (The Drain Surgeon) fixed my clogged sink. He was timely, efficient, courteous and…read moreprofessional. He's a nice guy too! I would recommend him without hesitation.

We had been living with a slow tub drain for several months. When we called Rob (The Drain Surgeon)…read morehe answered right away and came over to our house the same afternoon. He was polite, punctual and explained the issue so that we could understand the problem and what went into fixing it. My husband and I are so grateful that this has finally been resolved. We highly recommend his services.

Amazing service. Pretty much every other plumber ghosted us or didn't return phone calls. He not…read moreonly called back, but squeezed us in the following week when everyone else was booking months out. He is the nicest guy and was so efficient. I highly recommend him!

Excellent response, attentive and quality work in a short amount of time. Also communicates clearly…read moreand quickly to keep you informed.