Everything went very well. From ordering to drop-off at my hotel. Most important great text…read morecommunication. I was in town on business for the boat show and the scooter was a lifesaver. It made my trip 10x more productive and saved $$ from using Ubers. I would highly recommend and definitely use them in the future. - Andrew

Prompt service and clear communication. Easy to book/reserve and my mom was greatful we got it for…read moreher for the cruise!!

Following up on my previous review: they brought me a different scooter but its battery didn't last…read moreany longer. My friends had to push me back to the hotel. Cloud of Goods appears to be a middle man that takes a big cut off the top. They don't actually do anything and they don't seem to leave their subcontractors enough money to update equipment. It's convenient to work with them if you're not going more than 1/2 mile from your hotel.

Excellent service and attention to detail. My wife and I took our 2 bikes for tuneups last week for…read morethe first time in years (these bikes had been sitting in a garage for over 4 years just collecting dust). To our surprise, the service was so spectacular that it feels as if we just bought two brand new versions of our bikes - they looked and felt as if they had zero miles on them). We then brought our daughter's new Guardian bike that we bought her for Christmas because we just couldn't figure out how to put the training wheels on it. Nelson was so nice and helpful that he had her bike ready for her that same afternoon. The quality of the customer service, the interest to help and the prices are why this establishment deserves a ton of praise. I own a Specialized and I will only go here in the future for any repair work or if we ever need new bikes for our family & friends. Thank you! Sebastian, Ivette & Nina

I purchased a Stromer electric bicycle from this store for $7,000. I brought the bike in for…read moreroutine maintenance this past December, and after that service, the bike began experiencing electrical issues that it did not have before. From the first day I picked it up, the motor would overheat and the pedal assist would not function properly. I brought the bike back to the store, and they kept it from December 20 to January 19, nearly a full month, for repair. When I picked it up on January 24, the same electrical issue reappeared within less than 30 minutes of riding. The issue was not resolved. I contacted the store the same day and provided photos showing the issue was still present (I have photos with metadata and records of the messages I sent). I was told they would contact Stromer, but they never asked me to bring the bike back. On January 28, after three business days, I requested an update via text and was told they were still waiting for Stromer's response. By January 30, I still had no resolution or meaningful communication. I then requested, via text message, a defined timeline for resolution, giving a deadline of seven days and stating that I would escalate the matter further if necessary, although I preferred not to. After this message, the dealer responded in writing that they would no longer manage my warranty case, would no longer communicate with me regarding the issue, and that I was no longer welcome at their store. They advised me to contact Stromer directly, despite the fact that Stromer does not provide direct support to individual customers in the U.S. The phone number provided did not connect me to customer support. In their message, this store stated that the initial warranty case had been "fully resolved" and suggested that any further assistance would have been a goodwill gesture rather than a warranty obligation. This does not align with my experience, as the electrical issue remained unresolved and first appeared after their service. Screenshots of the messages referenced above are attached. Based on my experience, I cannot recommend this store.

We had the best experience renting scooter's from here. The owner went out of his way to meet us…read morewhen the shop closed due to the hurricane. Everything was seamless from the start to the easy drop off! Next time we are in town will definitely come back and rent from them.

These guys are a class act. Great service, very honest (with the good and the bad, Kiko doesn't…read morebullshit you, he wants you to know the facts). Made my almost new scooter which I had almost completely totaled look and work like it was brand new again! I'm lucky to be alive after my accident and even more lucky I found these guys to put the scooter back together! Don't get these guys mixed up with the other rental companies in the building, Kiko works with scooters and slingshots rental/repair and he is great! They have someone else renting other stuff under the same roof. Basically shared working space. I see a lot of reviews by people mad about other stuff he doesn't have anything to do with. Before you post, get your info straight!

Love these guys. Great bikes. So fun e biking in Miami! My 12 year old loved it especially…read more Such a fun day!

Such a fun ride with Easy Bike rentals. Thank you for the experiences. Explored around the area for…read moreabout 1,5 hours with no bike issues

I purchased a Groupon for 1 jet-ski for two from this company and it was the best experience ever!…read moreAngela helped me out and was so communicative from the beginning. The jet ski was so fun and we got to see Miami from another perspective. Definitely going to rebook again.

I went on their jet skis a couple weeks ago and our guide was awesome! Her name is Emma (I think)…read morebut she's in the picture below. Can't wait to do it again!

Outstanding experience. Great location and easy to get to. Good for beginners or experienced…read morepaddlers. Service was friendly and helpful. Beautiful view of the ocean and the skyline. We saw tons of marine life including rays and manatees. Would definitely come back!

they have a location in Virginia Keys (3602 Rickenbacker Cswy, Miami, FL 33149). we drop in today…read moreand rented a standup paddle board. the rental process is quick and easy. they will need an ID, sign a waiver and your credit card, of course. the location is perfect, it's just after crossing the bridge. they also rent out bikes, just ask, just in case it's not on display. i requested a bigger board so my baby can join. am also posting their calling card so y'all can call ahead. ill be early next time so we have more time

Scooters2u is super fast, reliable and the staff is very responsive as well as helpful. Highly…read morerecommend and my favorite feature is they deliver and pickup from your location of choice!!!! Highly recommended. Scott was very helpful and responsive to my questions.

On a work trip in Miami and looking for a scooter to get around the city. Scooters2U seemed…read morepromising and had reasonable prices on rentals extending several weeks. Since I do not have a car, it was preferable to have the scooter delivered to my hotel (something the business prides itself on). When I called the store, the employee that answered the phone told me that because of traffic, they couldn't deliver any scooters on that day. Didn't ask me where it was getting dropped off, just a straight no. I asked if they could deliver another day or time within the next few weeks that was more convenient; he proceeded to rudely tell me, over and over again, that he was with another customer and if I wanted to rent I had to pick it up myself. Hung up the phone, since I could tell they weren't willing to offer any real solutions. I'm sure the scooters here are fine, but delivery isn't guaranteed. Looks like I'll be picking up a rental car from Enterprise instead.