This company doesn't have a valid COI. After rescheduling 4 times with them due to their tardiness…read more(and noncommunicative behavior throughout) the person left when they showed up to our building without a COI when we clearly communicated to them that they need to email or come with a COI, as is standard for all NYC buildings. Stay away. Plenty of other competitive groups.

The best AV company that I have hired. Installation was professional, quick and extremely…read moreefficient. The technician, was courteous with minimal fanfare he marked the spots on the wall, popped a hole into it dropped the cables and using what looked like a magic tray made all the wires disappear mounted the TV, cleaned up behind himself thoroughly and the job was done. The price was on estimate and under the projected time he stated. I would most definitely hire them again

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Became unresponsive and didn't do the job as I wanted. Installed the reolink system in my home. Ran…read morea wire across the roof of the home because it was convenient for them but not a professional install. After multiple attempts on rescheduling and promising to fix the wire he never came back. Would not recommend.

I needed a wireless doorbell and camera installed and was able to find a technician within a day to…read moreschedule for the installation. Everything was perfect, the worker Phas was very professional and kind (efficient as well). I would definitely recommend to anybody who is interested in work done around their unit.

In short, they took the money and never returned my call or text. Their number as listed under this…read moreaccount is now disconnected (9174100695). This is unacceptable. I am very disappointed. I would recommend avoiding using their service. If they ask you to pay upfront, simply don't do it. After reading RA's review, I know I am not alone.

I can't express how pleased I am with the service. My tvs were mounted perfectly! Jeff was…read moreknowledgeable, pleasant and quick! He came on time and got right to work , even in 90 degree weather! I will definitely refer him to friends and family. I will also call him for other electrical issues. Trusted Electrical you're great! I'm a happy camper

Worked quickly and efficiently but when I spoke initially about putting my basement camera more…read moreremoved from the wall using a 2 x 4 wood. Then I step away and it's done without the wood and when I explained to him I wanted it with the wood, he said he has another appointment to Goto and it's already set up. Then he didn't show me how to use this new box that I've never used before and he knows I never used it. A lot of errors happened after he was gone and a lot of texting back and forth. This could of been prevented if he gave me a run thru of how the camera/box works. When he was done installing, he was rushing out of there. Sorry man, won't be calling you again.

Total professionals... they installed 4 cameras and the DVR for my home, recommended the right…read moreequipment (wiring, casing etc) and completed an excellent job at a reasonable price. Highly recommend them!

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!