WOW!!! Such amazing service. Very professional and courteous staff working together; the person…read moreI worked with went out of their way to make taxes easy and comfortable for me. They were able to clearly explain why I owed taxes for the year, and suggested practical ways for me to have a refund (or at least not owe) in the future; something TurboTax was never able to do for me. Highly recommend this company.

I contacted them and I was in that day dropping of my income tax…read more Chris was very helpful and it was done a few days later. I was so grateful for being referred to them. Thank you

I fully recommend this Accounting firm to anyone. It has a team of highly competent, responsive…read moreprofessionals who can help with your taxation, payroll and accounting. I'm very impressed by Brendan's work rate and skills. Kudos to your team.

I love these folk! My tax advisor Brenda has given me lots of great advice, that's gone well above…read moreand beyond the expected basic tax-service. She is incredibly helpful with my many questions and always helps to make me more informed on everything to do with my freelancing and individual taxes. As a woman with only a basic understanding of personal finance, working with Brenda has been really helpful. She's even called the CRA for me when I didn't understand and email I got from them. They are also affordable, and I paid a much more doable rate than I ever did for half the service in Vancouver. Thanks so much. Highly recommend! Also, I just noticed that they have a bunch of 5 star reviews that yelp has hidden, don't know what's up duty that.

Not having used them before, I emailed someone named Brenda at Pain Free Tax, asking if she had a…read morePTIN number(needed for anyone being paid to do cross-border taxes) and any other credentials that would allow me to feel safer sending past tax returns to a complete stranger, since they would include my social insurance number, social security number and much more in the way of sensitive personal information. She assured me she had a PTIN, and asked if a video meeting would reassure me(I live in a different province). I reiterated that the credentials would help me to go forward, in a friendly manner, as I felt a bit uncomfortable asking. This is what she emailed me back(draw your own conclusions - it certainly told me enough): "Good Day Audrey, I cannot  provide you with my PTIN number via email- It is like your tax data- confidential information. You seem to have significant hesitancy around this process. At this point we have decided to decline to provide tax services for you." Brenda Bryant PS: it appears that they're using stock photos in their reviews?!

Been referred to them so thought I'd give it a try. Ive been in contact with Jane Burns a month…read moreago for gst rebate work and she told me shed email me requirements. I didnt hear from her. So followed up after a month. After multiple attempt to reach her . I got lucky and got patch with her. When we spoke. She forgot she told me she will email me requirement . Yh bec it's been that long. Hey, That's fine . We missed stuff sometimes. What really makes me shake my head is when I told her I am awaiting for her email so i called to follow up. She got so defensive and said I'm so busy just find somebody else to do it. And hang upnon me so she doesnt listen to what I have to say . I dont usually write review. I always left a message at reception. Bot sure if she gets it or not. They always say shes always in meeting and dont return call. Sooo hard to reach like literally need to beg her. Very Bad service. Zero customer care .

I am inspired to register my very high regard for this accounting firm and its principal. If the…read moresingle negative review here is creditable at all (and I very much doubt it's the whole story-- perhaps its writer failed to understand the GST procedures one can find online as well as any synopsis Jane may have volunteered during an initial phone call, then expected more free work) -- but I want to offer my entirely different testimony. I have been relying on Jane Burns for years for accounting help, and have raved about her services to many many people over those years. I know first-hand how seriously concerned a working professional of Jane's integrity is, to keep the firm answerable to her own name's imprimatur for quality. I can only testify that her calm, kindness and capability have been an indispensable comfort to someone like me, who has no aptitude for keeping my records straight in proper conformation to the rules and regulations of two countries at once, even after I look up every possibly online resource. I couldn't be more grateful for her skills and cooperative performance over the years-- I'm 73 years old and have had to travel a great deal-- so I'm comparing her record to that of many other accounting firms-- she's one of the top two I have EVER worked with--out of many internationally distinguished firms.

everybody at graig and associates are very nice people and i find coleen and janet will go the…read moreextra mile to help you thank to both you ladies for all your help

Super knowledgeable and responsive Trustee and staff. They made the whole process understandable…read moreand pleasant. Staff are friendly and helpful. The experience was seamless and accurate and they kept me informed about everything along the way. Know that they have your best interests at heart and make a difficult situation into a positive outcome. I have talked to other debt relief services/trustees and in my opinion CE Craig is the best.

These professionals are extremely helpful and knowledgeable for all your financial needs. I use…read morethem for all our business and personal accounting. Would never go anywhere or trust anyone else! Thanks Padgett!!

I have been using this company for years. I give them all my tax stuff. They do all the work and…read morethen all I have to do is pay them a well deserved reasonable fee. EASY .

I called to ask for help on who they use to serve court paperwork as I am trying to get some…read morepaperwork served in Victoria. And I was told Best search?? I asked Best search what? She said Just Best Search??? And she did not even have a number for the place they use to serve court paperwork?? Terrible Business. Not very helpful at all!!

Stopped in here really quickly the other day because I needed something signed and stamped by a…read morenotary. I wasn't really sure why or how it worked and had been to a few places trying to get this done. Most places I went asked a bunch of questions or made me feel uncomfortable. I came into this office and briefly explained what I needed. Nav never questioned me and simply smiled and said he could do it for me no problem. Within a minute I had everything I needed and was out the door. So glad I came in and will be coming back to them for any legal needs based on how simple and pleasant my experience was with them.