Been referred to them so thought I'd give it a try. Ive been in contact with Jane Burns a month…read moreago for gst rebate work and she told me shed email me requirements. I didnt hear from her. So followed up after a month. After multiple attempt to reach her . I got lucky and got patch with her. When we spoke. She forgot she told me she will email me requirement . Yh bec it's been that long. Hey, That's fine . We missed stuff sometimes. What really makes me shake my head is when I told her I am awaiting for her email so i called to follow up. She got so defensive and said I'm so busy just find somebody else to do it. And hang upnon me so she doesnt listen to what I have to say . I dont usually write review. I always left a message at reception. Bot sure if she gets it or not. They always say shes always in meeting and dont return call. Sooo hard to reach like literally need to beg her. Very Bad service. Zero customer care .

I am inspired to register my very high regard for this accounting firm and its principal. If the…read moresingle negative review here is creditable at all (and I very much doubt it's the whole story-- perhaps its writer failed to understand the GST procedures one can find online as well as any synopsis Jane may have volunteered during an initial phone call, then expected more free work) -- but I want to offer my entirely different testimony. I have been relying on Jane Burns for years for accounting help, and have raved about her services to many many people over those years. I know first-hand how seriously concerned a working professional of Jane's integrity is, to keep the firm answerable to her own name's imprimatur for quality. I can only testify that her calm, kindness and capability have been an indispensable comfort to someone like me, who has no aptitude for keeping my records straight in proper conformation to the rules and regulations of two countries at once, even after I look up every possibly online resource. I couldn't be more grateful for her skills and cooperative performance over the years-- I'm 73 years old and have had to travel a great deal-- so I'm comparing her record to that of many other accounting firms-- she's one of the top two I have EVER worked with--out of many internationally distinguished firms.

I called to ask for help on who they use to serve court paperwork as I am trying to get some…read morepaperwork served in Victoria. And I was told Best search?? I asked Best search what? She said Just Best Search??? And she did not even have a number for the place they use to serve court paperwork?? Terrible Business. Not very helpful at all!!

Stopped in here really quickly the other day because I needed something signed and stamped by a…read morenotary. I wasn't really sure why or how it worked and had been to a few places trying to get this done. Most places I went asked a bunch of questions or made me feel uncomfortable. I came into this office and briefly explained what I needed. Nav never questioned me and simply smiled and said he could do it for me no problem. Within a minute I had everything I needed and was out the door. So glad I came in and will be coming back to them for any legal needs based on how simple and pleasant my experience was with them.

WOW!!! Such amazing service. Very professional and courteous staff working together; the person…read moreI worked with went out of their way to make taxes easy and comfortable for me. They were able to clearly explain why I owed taxes for the year, and suggested practical ways for me to have a refund (or at least not owe) in the future; something TurboTax was never able to do for me. Highly recommend this company.

These professionals are extremely helpful and knowledgeable for all your financial needs. I use…read morethem for all our business and personal accounting. Would never go anywhere or trust anyone else! Thanks Padgett!!

For years I did my own taxes. Then I took them to a woman who did them privately. She screwed them…read moreup and I ended up having to pay plus a fine. So I took them to one of those tax places that are in malls. Because I had been audited the year before they audited me again. They wanted to see all my tax receipts. So I sent in everything I had. The amount I claimed and the amount I had receipts for didn't match. I knew I had given the receipts to the tax people. They denied having the receipts. So again I ended up paying more plus a fine. Ten months later I received the receipts from this firm apologizing for overlooking returning them to me. THAT is when I started to use Murray Wiseman. He has been doing my taxes for the past six years and I have never had a problem with the tax people. I feel secure in knowing that they are done properly and quickly. For those who don't know you can claim part of the fee as a deduction on your next years taxes. I HIGHLY recommend Mr. Wiseman's firm. By the way, I am a retired person who has no property, investments etc.so my taxes are not that complicated.

I have been using this company for years. I give them all my tax stuff. They do all the work and…read morethen all I have to do is pay them a well deserved reasonable fee. EASY .

DO NOT RECOMMEND!…read more Think it's important to share that the service Scott and his dad provided for years was truly amazing ! Family and friends went their. After going last year, being promised a price for myself and my child whom would be a simple entry- I was charged much more. Things that I have always used and applied to my taxes they wouldn't. I was charged much more than promised. Missing signed forms, and a few other issues. Unprofessional conversations while I was in there. Sadly I would not recommend focus tax under the new ownership. I rather pay a little more and get exceptional service and accuracy. Family and friends have reported the same and have had major mistakes made last year. My brother in law and parents had also always gone here and will not this year.

I'm blessed to have had my taxes handled by Scott for 12 years and counting. I courier my papers…read moreand receipts and get a phone call and email about details. Done! Quick and perfect! His professionalism can't be beat. His helpful and kind advice has been right on the money and I would recommend him to any and everyone. It's so good when you trust someone with all your important information with no worries and can help others by referring this service TM Davies Kelowna BC

I contacted them and I was in that day dropping of my income tax…read more Chris was very helpful and it was done a few days later. I was so grateful for being referred to them. Thank you

I fully recommend this Accounting firm to anyone. It has a team of highly competent, responsive…read moreprofessionals who can help with your taxation, payroll and accounting. I'm very impressed by Brendan's work rate and skills. Kudos to your team.