I'm writing this review for my 80+ year old aunt and 61 year old cousin who got charged with…read moreshoplifting this week at the South Hill, Va Walmart. I'm furious and this is just where I'm starting with filing complaints for them. They were using the self service checkout and the associate assisting the customers had to keep coming over to clear the checkout because it kept malfunctioning (at least 10-12 times during their transaction). He would clear the problem and told them to continue scanning their items, which they did. They finished and paid and went to leave the store, at which time they were stopped by another Walmart associate and taken to an office where they were accused of shoplifting. All of their items had to be checked. The lady doing this, asked my cousin where was the Red Bull that was on the receipt. He told her he did not purchase a Red Bull because they do not drink Red Bull. She insisted it was on the receipt and implied they must have scanned a Red Bull in lure of something more expensive in their cart (in other words, price changing). After searching again and then realizing what she thought was Red Bull on the receipt was actually Red Bell Pepper. Than, she did the same thing with beanie weinies. Saying there was beanie weinies on the receipt, but no beanie weinies in the bags. After searching again, she found the beanie weinies. By this time my 80+ year old aunt (who has severe heart issues) is shaking and so upset. Never being in any type of trouble in her entire life, you can only imagine what is going on in her head. Her son, my 61 year old, was scared to death his mother was getting ready to have a heart attack, having to go through this. Neither of them have ever been in any kind of trouble, so both were freaking out. At the end of their searching and accusing of pricing changing and all this unnecessary disrespect, they did find a few items that did not scan. Approximately $40 or less worth of stuff. (I'm still trying to get all of the details, because I do plan to pursue a formal complaint with corporate on this). Of course, the Walmart associate felt like she had done a great job catching shoplifters. All the while my cousin telling her, the guy assisting the self check out customers had to keep coming over to clear the register because it was malfunctioning and each time told them to continue scanning the items as they were. She acted like it was something they were doing causing it to malfunction so they could get out of paying for some items. The police were called and the associate had my cousin charged with shoplifting. And get this!!! They would have charged my 80+ year old aunt, but in the Walmart Associate's words, "she doesn't fit our profile." But my 61 year old cousin fits "Walmart's Profile" for shoplifters. Profiling, really!!! So, if you are 61 years old, you fit a shoplifters profile in their eyes!!! All of this is so unacceptable!!! Walmart pushes people to use their self checkout lines. Than, when people have issues with it, they want to accuse and charge them with shoplifting??? My cousin now has a court date in July for this. I realize it will probably all work out just fine. But do you think my aunt, who already has severe heart issues, is going to be able to sleep a good nights sleep until all of this is behind them. It could possibly cause her more damage to her heart. Someone who has never been in any type of trouble in their entire life worries about stuff to the extreme. So take note: Do not use the self check out lines if you have to go to Walmart in South Hill. Chances are you might have to face a judge. And to the Walmart Associate that was so disrespectful of two very good people, I hope you lose your job! You do not need to be in customer service cause you obviously were determined to pin shoplifting on someone. She couldn't even read the receipt properly to see the difference in Red Bull and Red Bell Peppers. Didn't even apologize for any of this either. I think a news crew should show up for this court date!!! This is so unbelievable wrong in so many ways. Walmart in South Hill, Va. should get all the publicity they deserve with this one. I think I'll be making that trip with them and making sure the news crews are aware of such stuff happening in the court room that day as well.

Decent for a Walmart. I stopped in late and picked up a few things. The store is decently stocked…read moreand while the cart corrals needed attention, the rest of the Supercenter was tidy and clean. Restrooms were in good shape. With my merchandise in hand, I parked the Sprinter van in a corner for the night. I was not disturbed and that's a plus. I'm always a fan of Walmarts that allow overnight parking for us RVers. And I would caution my fellows - don't ruin a good thing. Be quiet, be clean and be respectful. [Review 18078 overall - 1361 in Virginia - round number 1600 of 2022.]