Having fungi on my feet and under my toes has been a family problem. I wish I had taken better care of myself earlier. However, I must live this life in the forward position. The lady at the desk was friendly, took my co-pay and got me back to the examination room. She made sure to have me remove my shoes and socks before the doctor came in. The doctor is very professional checking my feet and trimming my nails. Overall- I had a better than expected visit. read more

Dr. Scott and her team are amazing! They are very personable and helpful. for the service that I needed, Dr. Scott really went through all of my potential options was very transparent about how it would feel (potential pain level ) and effectiveness of each treatment Especially with something like the foot doctor that can kind of be uncomfortable for some. This is a great care team! I will note that because of their smaller staff size, sometimes it can be a little bit of a wait for at appointments because Dr. Scott has to get to all of the patients. But the staff is very helpful and update you throughout the whole process as you're waiting. I would definitely recommend foot healers for all of your foot and ankle related needs read more

I am writing to formally address a recent experience at your office with my mother. During our visit, we were charged a co-pay that, according to our insurance verification, was not required. Despite multiple calls to the insurance company on my part, the office initially failed to acknowledge the error. I was eventually refunded $110 you have been scamming my 89yo mother of ; however, shortly afterward, we received a letter indicating that care had been discontinued. This sequence of events suggests that Dr. Krystle Scott and the office were unwilling to confront and resolve legitimate issues in a professional manner. Raising a valid concern about billing should never result in dismissal or retaliation. Patients and their advocates have the right to question billing or care issues without fear of being ignored, dismissed, or removed from care. I respectfully request that Dr. Krystle Scott and the office review this matter thoroughly, ensure open communication regarding patient concerns, and handle all interactions professionally and without bias. It is essential for patient trust, safety, and quality of care that concerns are addressed promptly and constructively, rather than avoided or escalated unnecessarily. A written response clarifying and reflecting the office's position on this matter and the steps that will be taken to prevent similar situations in the future might help your sad 3.8 star review. I would give zero stars if I could, but I can't even bring myself to give one because I know this was one day and I don't wanna let it ruin your practice so I'll give you three. But this was a very undeserved three. read more

Dr. Scott provided good, adequate, and professional care for my conditions. I believe the support staff, however, is going to negatively impact her practice. I'm making an educated assumption that that is where the problem is. I needed a prescription revised based on insurance coverage. I left a message and received no reply. I gave it almost a week and left a second message. This time I did receive a response. Weeks later I had a clinical question and left a message. I, again, have not heard back. I believe this to be a support staff issue... or burden. They don't appear to be up to the task. read more

Dr Scott treated me for planters fasciitis. She was very knowledgeable and explained thoroughly my options. From the check-in point through the visit, I was very pleased with how friendly and helpful they were. I would definitely recommend Dr. Krystle Scott if you are looking for a podiatrist. read more

I have not seen such UNPROFESSIONALISM in all my days! I showed up at the Creve Coeur location 15 minutes before my appointment but there was a sign on the door stating they were at lunch. I waited until my appointment time but no one removed the sign. I called but no answer. Called again 5 minutes later, no answer. Called again 2 minutes later, no answer. In frustration, I left and went to the gas station nearby. I decided to call again and they answered. I explained the situation and was told BECAUSE I WAS LATE, THEY WERE REQUIRED TO RESCHEDULE. DON'T DEAL WITH THESE FAKERS! They're only as good as their "support" system! read more

Unfortunately after many many visits , I wasn't getting any satisfactory treatments from this doctor. She was always late coming into the room. The recommendations were of no help. When people experience foot pain, it's debilitating. This dr never made any attempts at improving my situation. The pharmacy she recommended was unbelievably expensive, too. Not sure why a Walgreens wouldn't be good enough! In addition, most of the staff was professional, however some were incredibly rude, particularly on the phone. Avoid this location at all costs! You won't be satisfied and clearly some changes in attitude need to take place there. Idk about any of the other doctors, but if you want treatment that's going to give results, this isn't the place to look for it. Quite sad as most of the patients are very elderly and they patiently wait for long periods of time after arriving to get in to see this doctor. read more

My 90-year-old father has received the worst care I've ever experienced. He has been seeing this doctor at Foot healer for over a year and his toe fungus has gotten worse. This week they sent him a letter saying he will no longer be a patient of theirs. No explanation. Nothing. The workers are unfriendly and failed to respond. read more

I took my daughter here today. We didn't have to wait very long. Everyone in the office was very nice. Dr King was very good with my daughter. We will go back when she needs care for her feet. read more

I'd been suffering with a couple foot problems for a year, despite seeing several physicians. I went to Dr King, and he diagnosed what was wrong and prescribed the remedy. Afterwards, he performed corrective surgery on my foot. Dr King & his staff are great - always friendly and professional. During office visits, Dr King takes the time to explain his findings and to fully answer all my questions. There's little or no wait time. His office is 45 minutes from my home, but the drive is well worth it. read more

Dr. King and staff were all very nice, professional, efficient. They were able to book a same day appointment, they answered all my questions, did a biopsy in a clean environment in the office, all in 30mins. I would definitely recommend their office and services for anyone. read more

I have enjoyed great treatment for a foot wound from Dr King and his knowledgable staff. Appointments have always taken me on time and the office manager makes sure I have the correct time and date for my next treatment. I have seen significant improvement and expect a full recovery thanks to the excellent treatment. Gale W read more

I can't say enough how great this place is. The office staff are always very nice. I always get right in and never have to wait. Dr. Duncan is literally amazing. She explains everything and offers all of your treatment options. I wouldn't go anywhere else. read more

The clerical reception staff is super helpful in person and friendly and willing to help via phone. The business has recently undergone a series of changes in the doctor assigned to the location, without adequately notifying patients receiving care that their doctor is no longer available or in the office. Communication improvement is needed. read more

Dr. Duncan and her staff were polite, timely and my feet got the relief they needed. Thank You Foot Healers. read more

I took my 83 year old Mother to Foothealer's on the recommendation of a friend. I was told they accept Medicare so there would not be a big bill. Upon arrival they took my Mom's insurance card and told her to have a seat to wait for the Doctor. Dr. Duncan was very nice, trimmed my Mom's toenails and off we go. Two weeks later a bill for $140.00 or $10.00 per toe. When I called to question I could not get through so I called my Mom's insurance plan. They had no claim from Foothealers but recommended I get a retro referral which I did. Then played phone tag with Foothealers only to finally be told that they do not take my Mom's kind of Medicare. She has the HMO plan. My Mom is on a very limited income so $140.00 is a big deal to her. I paid the bill and asked why not once did anyone bother to tell us this when I made the appointment or when they took her insurance card.They have no response to my questions. I included a letter in with her bill asking again why but no response other than to cash the check. I am doing this review on the recommendation of a Doctor I know who said she thought this was border line unethical. She had not heard of anyone providing treatment to someone knowing they did not accept the insurance plan. So Foothealers, good way to stick it to the Elderly. read more