Purchased fan bike from Dick's Sporting Goods Arrived…read more6/19/2026 It is advert for senior citizens It took me 24 hours to assemble the bike The Pedals were to be installed last One pedal arrived defective Contacted Marcy's who has been telling me for the last 4 weeks the part is on back order Today contacted Dick's who told me they will reach out to the manufacturer Shouldn't the seller Dick's sporting goods be responsible? According to AI the seller, Dick's is responsible When an item arrives damaged, the seller (store) is typically responsible for addressing the issue, even if the damage occurred during shipping. Customers should document the damage and contact the seller promptly to resolve the situation, which may involve a refund, exchange, or store credit Manufacturer's Role -- If the product is defective, the manufacturer may also be liable, but the initial responsibility lies with the retailer

This place has always been a reliable store for all sorts of sporting & outdoor goods. I've been…read morevisiting this location for the better part of 15 years & have nothing but good things to say. The store's larger size helps them stock it with a great variety. There's also always a handful of employees on the floor who are willing to help out. As far as quality goes, they carry a nice assortment of well known brands for most of their products. Along with the pricier, high quality things, they also offer budget friendly options, as well. Whether it's been fishing gear, kayak accessories, clothes or cleats I've gotten some great things that have lasted me for years. You can find great deals through the app & at this location depending when you look. I've found things like Nike shorts for more than half off & I recently gotten a fishing kayak at a significant discount because Quest has a sale. I also ended up getting a $15 discount (that wasn't advertised) on a life vest when I scanned my app at the checkout. You can also get oversized products shipped to the store for pick up so you don't have to pay oversized shipping fees. It's ideal having this location so close by to my house because it's just a fun place to walk around. They're one of those stores that I know I'll always be leaving with at least a lure or pack of baits. Stop by if you're in the area because I'm sure you'll find something that catches your eye.

Been here a few times and it's always very clean and nice at this store. The workers are attentive…read moretoo. Another reason we come here is the selection of different shoes. Especially when I have a growing kid that his feet won't stop growing. They have many different shoes that are also on sale a lot of the time. So there is value there. If you look for it.

The children that work there are more concerned with playing catch with each other than greeting…read morecustomers and asking if they need help. Don't bother.

The ladies that run that place have been doing it for over 20 years. They always seem to have that…read morelast pair of the pointe shoes I need to buy and there is always a leotard or warm up on sale. Although its small and crowded, its one of the few places north of the promise land that will supply you with real dance supplies by real dance supply makers. Elizabeth works the counter and was a dancer herself so she's very knowledgeable about point shoes and tights etc. Nelda is the owner and her grandmother-like disposition makes your shopping experience nice. She is also a seamstress and makes costumes for groups and soloists.

I love Dancing doll I always get my dance pants here. I've had them for about 3 years and they are…read morein great condition. I use them for the gym, yoga, or on lazy days around the house. I recommend this store to all my friends. Great Staff and great quality dance clothes.

I just copped the new Hyperposites- Artic Green for my boyfriend. I have to say they have a pretty…read morebig selection of shoes. I was debating whether to get the new lebron black suedes or the posites, both are really hot. Over all the experience was good. The staff was very knowledgeable on new releases and on whats hot right now. Im clueless but they where very helpful on helping me make my selection. I will be back for more! For sure! Good looking out!

Poor service in Pembroke Lakes Mall. Juan manager would not work with me 3 days after 30 day…read moreexchange date. I was in 2 weeks ago, tried a larger size as shoe fit too tight. It continue to feel tight. All I asked was to exchange shoe. He said he couldn't as the 30 days had passed-3 days ago. And then he says oh and they are worn. I explained I tried them to see how they fit, in my house, they are in perfect condition. Now I'm disputing charge. He couldn't provide a company website and asked me to call the company Monday. Horrible service. Why have a manager that can't satisfy a customer. Dicks and Sport Authority work with their customers to ensure they are happy. Unhappy.

Money has been really tight for me. But my daughter is very passionate about gymnastics and…read morecheerleading. Her team chose this shop for their cheerleading needs. I placed the order for a Jacket to be a bit bigger than her size so that she can reuse it next year. Well they made a mistake and gave her a small when she is medium and I ordered a large. Another team mom went and picked it up for me so I didn't notice until a few days later after receiving it. I called and spoke to the owners wife and she refused to help me in any way. She did not want to help me or hear me out in any type of way. She said it was my mistake. I told her I know what I asked for. After bickering for almost 30 mins we came into an agreement that after speaking with my husband I realized did not benefit my daughter at all!!! They are pricey and you would think with those prices good customer service would be included! But no!!! Smh never again

I had a great experience at the shop. I had someone help me right away getting my kids fitted for…read morethere cleats! And while I waited I found my self some great running shoes too!! Loved shopping for all my family needed in our neighborhood! OH.....and I got a custom shirt made to wear to my kids games!! So cute :)

Nike already has a lot of nerve charging to make returns, but to decide to close down your stores…read morefor the day and NOT update a single listing to say so?? Ridiculous. If you're going to observe a holiday that typically doesn't close major retail stores, then you need to do more than just slap a sign on the door. If you're not open, change your online hours listings to say so and don't waste everyone's time.

It's a nice store. The inventory is just horrible. There isn't really a good selection of shoes for…read moreboth men and women. The staff are cool but the encounter I had when I made a return was eh. Didn't even take a glance at me, was too busy joking with his co workers. I probably won't be back, the sawgrass store is better and also online. Disappointing honestly

This store in Pembroke Pines serves as an important local resource for athletes and sports…read moreenthusiasts by providing a variety of used sporting equipment across several popular sports genres. By catering to basketball, baseball, hockey, football, golf, weightlifting and skateboarding, it likely supports a broad range of customers from different athletic backgrounds. The business name on the building only says, "Sports" which should include the words Buy & Sell for more transparency. They have a second store in Coral Springs that also buys and sells sporting equipment. Whether for those looking for affordable options or individuals in need of specific gear, this store can be a key hub for the community.

Nightmare! Owner (?) acted as if we were totally bothering him when we walked in. If he really is…read morethe owner which I find hard to believe. 2 women in our 60's so we asked for help in bringing 2 golf bags & clubs in from my car & he had a terrible attitude. He did it but hesitantly and complaining that he couldn't leave the store unattended as he was alone. My car was right outside the store & no one was inside the store & no one would ever attempt to rob or steal any of the smelly junk they have inside! My husband had just passed away & I didn't need to be treated so badly at that time in my life! He offered me a garbage price & wouldn't put the 2 heavy bags back into my car for me. You are a miserable person who should not be dealing with people. I have never seen this customer service treatment in my life! STAY AWAY!

Customer service was immediate and had knowledgeable staff. Discussed pricing and models of the two…read moreelectric bikes with the sales rep. The EB prices start at $1800. The majority of the store is high end mountain bikes and accessories. Big costly decision and must do my due diligence before making a purchase. The business fronts Pines Blvd with good visual exposure unlike the rest of the plaza that sits far back.

1 Star - Felt Intimidated, Unsafe, and Disrespected…read more My experience at Durango Bikes was extremely uncomfortable and concerning. When I returned to pick up my bike, I found myself in a situation where I was out numbered by 5-6 male staff members and no other customers in the store. As a customer simply trying to clarify billing and service issues, this felt overwhelming and intimidating rather than supportive or professional. During the interaction, a large dog was also allowed to come from the back working area into the front of the store. Given the already tense situation, this made me feel unsafe and added to my discomfort. This did not feel appropriate in a customer-facing environment, especially during a dispute. I also could not ignore the way I was treated throughout the interaction. I felt dismissed and not taken seriously when questioning charges and services that had not been completed. The overall tone and handling of the situation left me feeling disrespected and, frankly, discriminated against. At no point did anyone attempt to de-escalate the situation or offer reassurance. Instead, they lied repeatedly and told me I was incorrect, the environment felt hostile and unwelcoming. No customer should feel intimidated, unsafe, or unheard when simply trying to resolve a service issue. Based on this experience, I would not return or recommend.