I really enjoy wearing Croc for years my first pair it last me for a long time. I know there's a…read moreCroc store in the Citadel Los Angeles but I'm here in New Orleans I need but buy a new pair of croc. The staff help me and chose what I'm look for like comfort and style I thank him. Then my wife decided to get a new pair also she love it.

The service was extremely helpful and kind we are happy to have help recommending which sizes fit…read morebetter. The selection was large from many Crocs to pick from. The value was decent depending on which Crocs you were to buy. The limited edition Crocs tend to be more expensive. (Ex. Minions) This is my favorite store at the Riverwalk Outlet as some of the other place were more dead then this store. If you are in town and loves Crocs this place might just be for you.

The Macy's at Lakeside Mall is Metairie is one of the better Macy's you'll find. Went to try on…read moresome polo shirts and always good service at the Ralph Lauren Polo shop in shop, which could also handle transactions for other brands like Lacoste. Had some decent deals today and was able to custom order when the shop floor didn't have certain sizes. Plenty of parking in covered multi-story garage adjacent to the Macy's. Dept stores are in decline but it is nice to be able to try on different brands in one location instead of having to go from store to store.

I just recently (6/9/26) placed an order for pick-up from the store. They said I would receive it…read morein 6-9 days. Today is 6/18/26 and I don't have it. I called and spoke with a lady on today 6/18/2026 because I had not received my order. So, she said she would contact the store in Portland Oregon and I should receive it by this week. Well, well, today is 6/25/26 and I still don't have my package. I just got off the phone with another lady who is now telling me to wait 3 to 5 days more days for an update. They keep asking me if I want a refund. NO I DON"T!! All I want is my order and this should not take this long. Why is it that nobody seems to know why I don't have my package. I even got the UPS tracking info and it is not showing anything. When I enter the order# info it says I should have received my package by 6/17/26. What in the hell is Macy's doing? CAN I GET MY PACKAGE PLEASE!!!

Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

I purchased shoes from Journeys online store 2 months ago almost to the day...the shoe broke on my…read morefoot today while walking and I called customer service to be told I'd have to call the manufacturer as their window to replace defective items is 60 days and that ended for me yesterday :/ I was given a non working number by rep #1, another number from rep#2 but resulted in the manufacturer telling me they don't know why Journeys would tell me to call them as their window for defective items is the same as them. I call Journeys back to relay the information and the supervisor then again tells me they can do nothing for me. Let me note I purchased several pair of shoes on this order but they still chose not to stand behind their product because my shoe broke 24 hours too late. Never again Journeys, never again.

My son and I were here over the weekend looking for an orange jacket or hoodie to match some shoes…read morehe had recently purchased. This was the first store he wanted to look in. We didn't see anything so he had me walking all through the mall and since it was the evening and I had been up all day....I was tired. But, begrudgingly, I went along with his plan. He had a limit of $30 with a $15 cushion. After walking all through the mall and finding nothing we returned to the car and even drove through the parking lot to Dick's and still didn't see anything. Then he started looking online on his phone and found something on Journey's website. I said we were just there, they don't have anything. He ended up calling anyway and they had the item in his size. So we got back out of the car and went back to where we started and there were some bright orange hoodies down low hanging partially hidden by the register. We got one for $40 and all was well. One employee remembered us from the phone call but it was another one who assisted us with the purchase. Then another shows up after having done nothing hovering over the one who rang us up. This new person takes the bag out of the hands of the one who handled our transaction. The drawstring on the bag was cinched at this point. Once the receipt printed this new employee took it as well and instead of asking if I wanted it in my hand or in the bag, she manhandled it, and shoved it through the very tiny hole in the bag. She should have been helping other customers instead of jumping in on the tail end of my transaction doing what was absolutely unnecessary. She is the reason for only 4 stars. Overall, this store has lots of the latest styles in shoes and some really cute tops, tees, pullovers, and other accessories. They have stuff for little kids, big kids, teens, and adults such as socks, laces, backpacks, wallets, etc.

I experienced a wonderful afternoon at Rubensteins. From the moment I walked in the atmosphere was…read morerefined. Staff showed a clear interest in sharing their store without feeling pressuring. Will helped me with finding a pair of pants perfect for me and assisted in altering them for my short frame. He also helped me with arranging delivery of a Robert Graham shirt that was out of stock in my size. He also guided me to some suit coats. Sadly, I didn't get the blue velvet Etro - this time. Far and beyond one of the best shopping experiences I have experienced.

Shopping hair just like in the old days during the 60s and 70s is a pure delight, especially when…read moreyou're waited on by one of the owners, Mr. David Rubinstein. I finally bought the second Sears soccer suit of my lifetime. It is the perfect thing to wear for Easter and the Kentucky Derby. Do yourself a favor and shop here before you die. I'm glad I did.

We were looking for some sandals for my husband. They had several Brands viewable from the…read morewindow... dockers, Merrill, Timberlake, etc. and then they had a Reed hanging section of flip flops. Most were priced $45 -$70 Which we were Fine paying for since it was a good name. Every single sandal they had on display was not available in stock in my husbands size .. it was only 1-2 sizes for each shoe and non his size. The clerk finally said we would just need to get whatever was hanging in the Reef rack for $45. There don't have the stock to match their window advertisements. We found a Payless a few blocks away and got some "vacation" sandals for $20.00

Great store and friendly staff. Very helpful and understanding. Selection on clothing is great.read more

Best shoe store ever! On Jackson Square. Don't miss all the amazing shoes. I stopped by everyday of…read moremy vacation. The shoes are gorgeous and the prices and sale price are incredible. I had a hard time trying to decide how many I could carry on the plane ride home. Stacy was so patient and kind, the perfect sales assistant. This is a permanent stop on every visit to New Orleans! Stop by, you will be impressed. Ask for Stacy, she is wonderful.

I order a lot from J Crew online and used to visit the Metairie location often. Never had a…read moreproblem. With the closure of that location, if I want to shop in person, I am forced to go here. The staff is rude and indifferent. Made me feel on multiple occasions that I was trying to steal something. Huffed if I asked for literally anything. Be prepared to feel like you are putting them out by asking them to do their job.

While I love J.Crew and most of their product I find that this location is a bit neglected. It…read morealways seems a bit messy and the staff is hit or miss. The main floor display is always neat but I think it's across the board for all of their stores, I could be wrong though.