Larry is the BEST. He has replaced a few of my cowboy boot's soles and heels. Definitely worth…read morethe wait to keep wearing the boots I love. BTW he's also been very honest with me. I brought in a backpack style purse for a zipper repair and he advised that the cost would exceed the value of the purse. I appreciated that and decided to not have it repaired! Loyal Customer, Debbie Musgrove

I thought I'd be very happy with this shoe repair store because I like the old town feeling of…read morehaving a store I can walk into and get my shoes repaired. But when I walked in and discussed the repair of my shoes, the guy at the desk seemed overwhelmed and was stating how much work he had to do, which is inappropriate! You shouldn't present to your customers that you have too much work. I felt like I was being a burden to him by wanting him to repair my shoes. I said to him you should be happy for the business. The inside of my boots needed some cleaning but my main issue was my heel. He said the cost to replace the heel and polish up. The boots would be $70 . I said OK but then I asked about cleaning the inside of the boots. He said that would be another $50. I said absolutely not. I could buy another pair of boots at that price. The boots only cost me $110. I was having them because I like them. When I picked up the boots a few weeks later the heels were replaced, which I was happy about. But the rest of the boot looked basically the same. No " spit polish. " the boots look the same as when I brought them to the store. They just had new heels. Anyway, I won't be returning. I tried to support a local business. But they need to really watch how they speak to customers. Suggestion: do not complain to new customers that you have too much work. Always go above and beyond. I'm gonna give you one star rating. I won't say I don't recommend your business. I don't have an option to be "neutral" so I'll choose "maybe".. Because it is my wish for the highest good for everyone always. And we all have bad days from time to time. Blessings

Last-minute purchase for the Newborns popping up & the BOGO sales was in full effect. Situated in a…read moreshopping plaza that doesn't seem to be busy, the store had steady customers. The younger employee who was stocking shoes was not welcoming, yet the elder employee made up for it. RR offers name brand shoes (not the latest & greatest) yet a good inventory for everyone's style. In addition to shoes, you'll find socks, backpacks, handbags, hats & other accessories. As mentioned, a last-minute need, yet RR offers an easy to earn Reward program.

This location is in great shape as far as store cleanliness and shoes in stock. I love going for my…read morekids because of their buy one get one half off deal. The staff is helpful but usually a little lethargic lol. I only wish they had more women's sneakers seems like they have mostly women's running sneakers. Love this place thumbs up!

I shop there frequently however I won't shop there again. I bought a pair of running shoes 3 weeks…read moreago and just realized on Saturday at the Peachtree Road Race that although the shoes looked the same, they were 2 different models. I took them back to Dicks and they refused to do anything about it because the shoes had been worn. They were rude and dismissive-- the clerk and the manager on duty at the time. They wouldn't even look for the mates of each shoe which more than likely were in a box in the back to be sold to someone else as a pair.

Stopped into the nearest Dick's to find two items. Luckily I found the first one on my own. I could…read morenot find second item. I was looking I. The right area but overlooked it. After looking around a few minutes, the store associate Mason asked if I needed help. I told him what I was looking for. He stopped what he was doing and walked me directly to the item. It's rare to find great customer service that top notch nowadays. I got both items under $40, which surprised me because I planned to spend more if needed.

They didn't have alot of sizes (in the shoes that I like) unfortunately. It was pretty organized…read more The customer service was ok. They have a better variety of shoes now than back in the day. They also had a sale going on, which was cool. The prices were also reasonable on most items. I found a lot of shoes that I like they just didn't have my size in store..

I went to Shoe Carnival to find some all white shoes for an upcoming convention and I knew that…read morethey would have what I was looking for at a decent price. When I walked in, one of the employees handed me a flyer and explained all of the sales that they had going on. I felt that was engaging and friendly. I don't go there a lot but I do recommend Shoe Carnival for decent deals.

Purchased these online. I assumed they were Men because there is no specific gender mentioned. I…read moreordered a sz 8 Wide in Men. When I finally got my order last night I was excited, but something told me it was all wrong. I start opening the package and the box is all messed up. The warehouse or wherever the boots came from employees decided to give me a box that doesn't match my shoes at all. I finally get to the Timbs and they are a woman's sz 8. They were so small couldn't even put my feet in them. To top it off they look like they had been worn before. I don't understand how such a large company could make this mistake. Trust I will be at the nearest DSW this morning returning these damn boots. (Online Purchase)

This place is great. Lots of Skechers, which I love. And a great clearance section in the back…read more I spoke with two different sales people and they were both very nice, kind and helpful.

Fake job postings. They post fake jobs I would advise people do not apply here, the jobs are not…read morereal. They will interview you and tell you they going to hire you, then say we looking for better candidates

This store is a big improvement from my last visit. On todays visit the store was very organized…read moreand clean. The salesperson was very helpful and I was greeted as soon as I walked in the store. I was informed they have a rewards program and a credit card as well. The store kinda reminds me of a TJMaxx. Based on my previous visit it would have been a long time before I came back(5yrs) ago but now will be returning to do some additional shopping. They have specials currently happening and they have specials during the beginning g of the week, I think you have to be a rewards member to take advantage of the savings.