You stated my statement and on what happened at your Dental office was not entirely true... it was…read moreENTIRELY TRUE! And the thing is you wouldn't know because when I ask your staff to speak with you or have you call me. They said no. You told them to handle all such cases and not to bother you with them. I have not canceled twice. And this a work in appt. Made late in the afternoon the day before, I did not keep anyone else from getting or missing an opportunity for an appt. And I told the girl on the phone I might not be able to make it when we talked. It looks like you would want to fix the tooth you were supposed to have fixed months earlier... My daughter is a whole separate person than me. She went off to college and you know that these cleaning appts are made when you leave from an appt months earlier. She did not know that she would be required to do a summer internship 7 hrs away from her home at that time. So I thought it was kind of me to call way in advance to let you know this and you would have time to fill the spot. So you need to do a little more investigating before you tell a patient what they said was not entirely true. When you would not even talk with them. Your staff was very rude a bossy. And they surely cant tell where there are two different people. I cant wait to tell what this next dentist says about the work you did. For it to break entirely in half while brushing my teeth. Good job, in caring about your work and patients

I went to this office today for the first time. And they hurt my mouth multiple times ,and they do…read morenot clean their tools used i do not recommend this company

Dr Link is a highly skilled and a very knowledgeable dentist. Great fellow…read more The dental assistants and hygienists are wonderful and professional. Nice folks! Highly recommended!

Always a great experience. The staff are all very professional and personable. My appointment is…read morealways taken in a timely manner. They have always done a great job!

Do not recommend. Poor customer service and lack of caring for their patients. Do not take pride in…read moretheir work.

I was very disappointed with the my experience with staff from the front desk to the check out. Not…read moreonly was Whitaker short and arrogant her staff was also. I would urge you to seek other dental care For you or your family.

Long wait times in noisy waiting room. Biggest problem is adding procedures without clarifying cost…read moreand coverage. Condenscending attitude from front desk staff when unfair billing practices are brought up.

State of the art facility, over 50 years combined experience, virtually painless procedures, great…read morechairside manners, especially Dr. Rodriguez. Dr. Sharon Foreman does all the pediatric dentistry there, and she's wonderful with kids. The office provides all the phases of family and cosmetic dentistry. I have recommended this office to all my friends and family.

I would like to tell everyone about the wonderful experience I had visiting the offices of Brown…read moreand Neuwirth in Hickory North Carolina . I am a very busy businessman and was referred to see Dr.Brown for the removal of a root canal tooth that had a fracture in it . I am often in and out of town , so trying to make an appointment with my schedule can be very difficult at times . I was given a refferal paper to see their office and I called the office to make an appointment . I was greeted by a very pleasant employee of Brown and Neuwirth and this began a very positive reaction and influence in the treatment I was provided . I was able to make an appointment within two days of my call and needed to be seen as this root canal tooth was hurting me . I was given antibiotics by my dentist and pain meds but needed to get an appointment as soon as possible . I was very impressed by the first call and the manner in which the staff very professionally interviewed me basically for my appointment to make sure I had my xrays with me and the refferal form . They asked questions to me about my insurance and I provided all the insurance information at that time . Needless to say , even before my appointment this office had confirmed my insurance benefits and were ready to discuss coverages with me after the consultation . The phone was answered with a "JOY" that you usuallly don't get when calling Dr's offices and I was very impressed . I showed up for my appointment and then gratiously greeted by the lady at the front door or the window to greet new patients . With a smile . I was asked to fill out paperwork and gave my id and insurance card to copy . This is a busy office as there were several patients in the waiting room filling out paperwork and waiting to be seen . I was seated in a room to discuss my case within ten minutes and the employee who brought me to the room , again very pleasant and we discussed my case. Every step this far was such a nice experience . Dr.Brown then came in and introduced himself and we reviewed my case . This is where I will always refer patients to this office . Not only was Dr. Brown concerned about my case, but he was able to get me in for surgery the next day . He also took the time to discuss with me the options for replacing the tooth which my dentist apparently had not even thought of yet . I was told I could leave the space alone where the tooth was taken out , but when I smile you can see the space there with the tooth gone . Or I could do a bridge but I didn't want to do that because one has to have the teeth cut down so much that they aren't even like teeth anymore and both the teeth on either side of the missing tooth where good teeth . Or I could get a dental implant . He showed me models , explained the implants in detail to and gave me a brochure on the implants . I was also able to go to the site of WWW.BrownandNeuwrith.com and on the site you can watch a video on implants . Needless to say in the next three months I plan on replacing the missing tooth with a dental implant . I was so happy with my consult and then it was for free.. no charge . I went to another employee who went over the fees and how insurance works and this completed my first visit . The very next day I had the tooth removed and was asleep for the surgery . When Dr.Brown did the surgery I was all the way asleep and a I barely even felt him start the Intravenous line in my arm . I woke up and amazed we were done . I was able to fly out to work the next day . What a wonderful experience . I will be seeing the office again soon as no followup was necesary for this simple surgery . In the future I may not get a root canal and rather might just go for the implant instead . This is amazing dentists can do things like this now especially for people with dentures . Great office , atmosphere .. employee's and Dr's

I would never recommend Morganton Aspen Dental to anyone. If I could give negative stars, I would…read more I will be writing to the local owner/dentist instead of leaving a big long review, but let's just say I was kept waiting for 30 minutes past my appointment time and the dentist I saw was lackadaisical at best. This was an "emergency" appointment and I did not have a regular dentist. I had NOTHING done for me. Nothing.

Aspen Dental is always trying to sell you what you don't want or need! I've been to the one in…read moreHickory, NC and Morganton, NC. I have a tooth I've been dealing with for over ten years. There is nothing wrong with the tooth except occasionally something gets under the gum and causes an infection. They want to do root canals or extract it and there is absolutely nothing wrong with it other than the once every 2-3 year infection. My old dentist just flushed it and put me on antibiotics and a week later, all is well. Today I called to make an appointment because it's acting up again. They told me emergency visits are only for new patients and I would have to wait 2 weeks before they could see me!!! Well, what about your current ones?? Are we not important anymore now that you got our $$!?! Total BS!! Went to the new urgent care and the doctor gave me an antibiotic to kill the infection! It's in your mouth and you swallow anything and it's in your system and you become septic! Should I sue them for refusing an emergency?? Will never set foot in there again!! WORST PLACE EVER!!!!!

They mistreat patients and very rude. We came for an appointment and they treated us unkind, rude…read moreand not according to professional standards.​

I realize that all people do not have the same experiences. I have found the staff very…read moreprofessional and caring. If they offer me a service I can not afford or do not want they do not try to coerce me. I just had to reschedule an appointment and I don't have to wait another 3 months to get service.

Greenway Dental in Morganton, NC did excellent work on me and treated me well. I had a back tooth…read morechip slightly that Dr. Clontz in Valdese would not repair with a filling. He stated I needed a crown for close to $1000. I did not have that kind of money. Thanks to Dr. Clontz the chip did get larger. I had to have medical treatment for 1/2 a year that prevented me from going to another dentist due to a low immune system w/ treatment in 2015. I did get a dentist in hickory to help me with the tooth in 2016 for under $50. It lasted a few years. Same situation in 2021.....Greenway took care of the tooth for me. Thank you to the Dentists that do all they can for a far price!!!

Very nice people. . . So I'm not talking badly about the people here but traumatizing experience…read morejust getting a filling. I used to go to Dr Silvers in marion and get fillings all the time and I never felt a thing.. (whom I'm going to go back to and he is even in network unlike greenway dental) I paid 140 some dollars for a filling on my back tooth and they didn't numb me enough the first or second time. I have a high pain tolerance and when your paying customer/patient tells you that you should numb them more, you should. I will never come back here again. You'd think if you have to pay for something it'd be better but No. I should not be able to be understood right now (this is minutes after walking out of the building in the parking lot) but everyone can clearly understand what I'm saying and that's proof right there I did not receive adequate numbing. When you walk out of a establishment shaking scared that's really sad. Oh and a dentist is supposed to hold ur tongue back if it isnt in the right position for him to finish his filling or his assistant should, well he gets almost finished with my filling and says "her tongue is going everywhere that's a bad one and starts all over again!!!" Blames me for his mistake. Rude! Never going back.

If you are disabled, please do not bother. They are not following the Americans with disabilities…read moreact, showing one ounce of compassion, empathy, or more at least with me including the dentist himself. I now fear the dentist and more cause of him and his staff.

I have been going to Dr. Magnotta for 7 yrs. now and I find his skill, judgment and dental work…read moreexceptional. He explains everything in an understandable way and allows time for my questions and then answers in an unhurried manner. He truly cares about giving the best dental care he can to this patient. Cannot speak for others. He exhibits compassion and patience throughout a procedure. I do hope he doesn't leave Morganton NC. Clydia Jackson