Was told I had a crown with a crack and it really needed replacing. I received insurance estimate…read moreon what it would pay. The claim was denied by my insurance stating basically that it wasn't necessary. I contacted the office and was told I needed to pay but that they would appeal a 2nd time. That never happened. I feel like the workers work on commission and are telling you what needs to be done before you even get comfortable in the chair. I would not recommend this facility and be leary of what that tell you will be covered by your insurance.

I am pretty unimpressed with this place. We got lured in my a mailer they sent out to everyone in…read moreour neighborhood for a $69 full exam / cleaning. The woman who worked on me was great (the hygienist who did my cleaning and took my xrays). Very friendly. No complaints there. X-Rays - I have never had to take so many X-Rays in my life. I don't know if there equipment is from the 1960's or what, but I must have taken 25+ X-Rays. Every other Dentist I have ever been to can get it all done in 4 X-Rays. Talk about radiation poisoning, discomfort, and what a waste of time. Whatever they had to put in my mouth to take the X-rays was also very uncomfortable, and it actually didn't seem very hygienic. The dentist came in for barely a few minutes... he showed almost no interest in me and was out before he came in. Then at the end, they showed me all the "work" that needed to be done. Almost $5,000 of stuff that was wrong in my mouth. Pretty incredible considering less than 12 months before my previous dentist couldn't find anything wrong in my mouth... and considering I had no pain / discomfort etc. Not to mention I don't eat sugar or processed food, don't smoke, don't drink alcohol etc. I don't buy it. I don't trust this place... and while I am the first to review them negatively on Yelp they do seem to have negative reviews else where on the internet. 2 stars because my Hygienist was good. Otherwise, I wouldn't go back.

When I moved here ten years ago, he was the only dentist I called who would see me for an…read moreemergency. I've been a loyal patient ever since. Professional, personable staff. No BS. Very reasonable. Others I have referred were very pleased.

A broken front tooth was taken care of the same day. I was prepared for a longer time before it…read morecould be taken care of. Dr. Fletcher and his helper took care of me immediately. I was in and out of there within 1 hour and 30 minutes. Thank you Dr. Fletcher and staff.

He is amazing and is his staff is very knowledgeable, supportive. They know what and how to get…read morethe job done successfully and pain-free!!!

Been going to Dr.Dunbar for a few years now. He does great work and can take a joke. Always a plus…read morewhen getting you wisdoms teeth taken out.

As always-this office is efficient, friendly and has a warm atmosphere (as much as a dental office…read morecan have). Dr. Ray and his staff are wonderful! Been going to them for years and will continue.

I'm 39 years old and have been going to Carolina Dental Studio (formerly Dr. Byerly's office) since…read moreI was 5. My first memory of the place was taking a kindergarten class trip to the office where Dr. Byerly showed us all about being a dentist. Fast forward about 15 years or so (can't remember exact dates) and Dr. Byerly sold the office to Dr Ray, and it's been in great hands ever since. Dr. Ray renovated the place and it is a super nice office. The staff is incredibly friendly and gentle with their cleanings. Many of them have been there for a very long time. Dr. Ray is a great dentist who is very personable, as well as Dr. Murray. You're in great hands at Carolina Dental Studio, I highly recommend them if you are looking for a Dentist.

Nurses are extremely rude, Dr. Summers is not even in office half the time, limiting when I was…read moreable to come in. One of my appointments they took me back to the room and just left me alone there for 30 minutes. Nurses also spilled mouthwash on my clothing and overall didn't seem professional.

March 19, 2025: I had an appt today scheduled at 11:30 AM for torquing of implants (tightening). I…read moregot there on time sat in the waiting room for maybe 5 minutes before being taken back, and xrays done. I wait and wait . An hour goes by (12:30).... and I go to the reception desk and I tell the receptionist in the most calmest voice possible, "Hey, I've been sitting back there for an hour, and have not been seen , yet. " The receptionist apologized, and said that someone else's surgery is running over. I said I understand this, and it's not your fault. But no one has comeback there since bringing me in, and if I need to come on another day then I will, or if I'd known that the previous appointment was going to run over, I would have come at a later time . The receptionist said hold on a minute and let me talk to her (Dr. Summers). As she went back, the other staff member asked what I came in for, and I told her. "Torquing." The staff member responded, "Yeah, that usually doesn't take long. " In which I responded, "Yeah, that's the impression I got." I told the staff member that I would sit down in the waiting area while they figured out what was going to happen at this point. As I sit down, I notice others in the waiting room at this point, in which I know would be waiting just as long also, if my appt was an hour earlier and I hadn't been seen yet. Two minutes later, the staff member came to the door and said she's in the room. I go in, she's looking at the materials that the staff member laid out an hour prior and says she's just checking it. Asked if I had any issues with the implants, and proceeds to tighten them this is at 12:34. (She left in the middle of one procedure for approximately 2 minutes to do this.) This means I could have left 2 minutes after of being there, which is my first and main concern. My second concern is that after an hour of sitting in the back, no one came to check on me or update me on the delay. If I had a health issue going on, I could've passed out and no one would've come back to know, even after an hour. So to future/considering patients, unless things improve... Dr. Summers is great at her job true enough. However, I don't know if it's her avoiding time management/estimations or scheduling. Most professionals know how long their procedures will take, and take said information into account when scheduling, but I have not seen that here. And it could make a world of difference for her and the success of this practice. Or even just splitting the day doing surgeries from opening hours to two hours prior to closing, and using those last two hours on simple things that only take a minute or two such a torquing. Future or considering patients- If nothing improves at this practice, take a family member with you in case you're left waiting for an hour without being checked on, or also call before going to make sure that another person's appointment isn't going to overlap your appointment by an hour. *Also, please see the google review left by another person 5 days prior to my experience.*