Absolutely the most professional and hardworking folks we have ever needed. They came quickly after…read morebeing called and stayed on the job until it was finished. I recommend them highly ....you will be pleased ! Ed and Jeana Whisenant

The A&R team just cleaned out our tank today. What a nice and professional crew. Our tank was…read morebehind our house about 180 ft on a steep slope and they are the only one that had the necessary hose length (300 ft) and pump strength to extract from our tank. They found a broken pipe and were able to fix immediately. Very knowledgeable, informative and charge a fair price for the amount of work required. They definitely will be our go to septic guys. 5 stars

I cannot say enough about this company and the family that owns it. Not only are they professional…read moreand knowledgeable, did i mention hard working? They are also some of the most kind and genuine people that I have ever spoken to. I have not met them all in person but I am pretty sure I have at least spoken to everyone at least one time. They go ABOVE AND BEYOND what they even should. Do I recommend?-ABSOLUTELY. This is the ONLY company that I have hired in Hickory for anything, that has not only come through for me, but they did it when they were closed, when no one else would even try to help me and they are more than fair on pricing. I have used them twice now, once for my septic maintenance in which they COMMUNICATED and let me know when they were coming- I wasn't even home that day and they sent pictures and let me know everything that was going on, even though I did not understand, they took the time to explain and make sure everything was good to go before they left. The second time they came out was during the holidays, (while they were off) to handle an emergency that no one else would help me with, (except setting up appointments-taking my money and leaving me stuck.) Yes I recommend this company-big giant capital YES!!! Thank you to the team at Cool Park Pumping for your overall integrity and care for others.~~Total Class Act

From the owner: We are a proud family owned, 3rd generation company with special interest in offering the most…read moreknowledgeable, accurate and exceptional service.

Michael with First Call Septic & Environmental Services was able to assist us with Emergency Water…read moreremoval when no one else was able to answered the phone. We had a water line bust coming into our office basement, resulting in 40,000 gallons(Verified by city utilities invoice) pouring into our office basement. Michael showed up with temps below freezing outside and assisted with removing water from the basement. SEVERAL trips were made, truck levers/valves started freezing, however they never quit until all the water was removed. Would recommend for any Water, Septic, Grading or landscaping needs.

From the owner: First Call Septic & Environmental Services isn’t just another septic company—we’re your one-stop…read moresolution for all things septic, sewer, and site preparation. We go beyond traditional pumping and repairs, offering 24/7 emergency services to ensure your system runs smoothly at all times. Serving Catawba, Lincoln, Alexander, Caldwell, Burke, Iredell, and North Gaston County, we provide a full spectrum of services, from septic system inspections, installations, and repairs to paving, patching, and complete site prep—including footers, clearing, grading, and even landscaping for both residential and commercial properties. What truly sets us apart? Our state-licensed subsurface water operator, cutting-edge sewer and septic line camera inspections, and high-pressure jetter cleaning to tackle the toughest blockages. Plus, we go beyond the ground—offering duct inspections and other camera-based diagnostics to detect hidden issues before they become costly problems. At First Call, we combine expertise, technology, and a customer-first approach to deliver reliable, efficient, and comprehensive solutions. When quality and dependability matter, make us your first call!