I cannot say enough about this company and the family that owns it. Not only are they professional…read moreand knowledgeable, did i mention hard working? They are also some of the most kind and genuine people that I have ever spoken to. I have not met them all in person but I am pretty sure I have at least spoken to everyone at least one time. They go ABOVE AND BEYOND what they even should. Do I recommend?-ABSOLUTELY. This is the ONLY company that I have hired in Hickory for anything, that has not only come through for me, but they did it when they were closed, when no one else would even try to help me and they are more than fair on pricing. I have used them twice now, once for my septic maintenance in which they COMMUNICATED and let me know when they were coming- I wasn't even home that day and they sent pictures and let me know everything that was going on, even though I did not understand, they took the time to explain and make sure everything was good to go before they left. The second time they came out was during the holidays, (while they were off) to handle an emergency that no one else would help me with, (except setting up appointments-taking my money and leaving me stuck.) Yes I recommend this company-big giant capital YES!!! Thank you to the team at Cool Park Pumping for your overall integrity and care for others.~~Total Class Act

Excellent customer service. Would highly recommend. Promptly returned my call and arrived as…read morepromised.

Beware of this contractor. They will overcharge you and then do a horrible job. I paid way too much…read morefor work around my property, including grading. They obviously don't know what they are doing, and do not care. I have had water coming into my basement, due to their poor workmanship. They also tore up my whole yard because they had no clue how to read permit, and did a horrible job on my driveway and retaining wall! My whole backyard is eroding away because of them. I have tried several times to contact these guys, but they refuse to return my calls, text messages and VM's. Once they get your money, forget about them coming back to fix mistakes. Horrible contractor! What a mistake!!

Called Green Septic to get a quote on pumping out our septic system after two other septic…read morecompanies we hired to do the job Clearwater and Atlas were no shows. Of course I had to leave a message because no one answers their phone anymore. Well that was two weeks ago and I never received a return phone call, so I guess Green Septic makes so much money that they didn't need to return my phone call and quote me and try and earn my business. SMFH!

Adrain with Green Septic Services & Solutions has impressed me with his prompt response, attention…read moreto my requested septic inspection, and the professionalism displayed. So beyond impressive!! I am a real estate broker/agent within the Lake Norman area. I contacted Adrian to do a septic inspection for my client in Denver, NC. He answered my call immediately, and had scheduled my inspection to be done within a few days. Adrian was all over this inspection, and so very thorough. I met with Adrian at the property site to identify a few items of interest. He proved to be extremely knowledgable, conscientious, and willing to answer all related questions. He addressed all of my concerns as well as my clients' concerns. Together, we were all extremely satisfied with Adrian's inspection process. Once he had the inspection complete, I/we had a very detailed report within an extremely short time frame. Since meeting Adrian at this inspection and being so impressed with his work ethic, , I highly recommended Adrian, and have done so within our agency as well as to non related agents. Adrain with Green Septic Services and Solutions should be your first point of contact should you ever be in need of this service. Thank you Adrian!! :)

fast service. honest dependable and very knowledgeable about what they do. also very reasonable. my…read morelook for the rest when you can call the best!

Owner said he could fix my problem, which was a clogged drain line from the house to the septic…read moretank and probably a full septic tank. When he got here he only partially cleaned out my septic tank claiming it could not be completely piped out unless I wanted to pay him an extra $250/ hr. to use my water hose to fill the tank and continue the pumping out process. When I asked him about the clogged drain line he said "oh I don't do that kind of work I don't even have the equipment. So this guy wants to charge me $350 for a 85-90% job and then another $250/hr. To fill the 1,000 gal tank over and over until he gets it all. And he lied about the services he could provide. He claims to only be licensed to pump out or install septic systems but can't run a snake through a line to clear a clog. This guy lied to me. If all that's true he could have told me upfront so I could have hired the right person for the job. On top of everything else he is the Highest Priced septic service for a pump out service in this county. When I told him I wasn't happy because he had not fixed my problem like he said he would. He got mad and hateful and said well I can pump it all back into the tank if that's what you want. Then he picked up his shovels and said I could close the hole up myself or his wife to come on and stormed off, went and got his truck. I still pulled out my debit card asking the wife how much would it be for the almost clean pump out Service she yelled back $350. He yelled her to get in the truck, and drove away with me standing there holding my debit card in my hand. All I got to say is good riddance, I didn't wanna pay you anyway. A piece of crap that works in crap, kind of ironic. Do not trust this guy, he's a liar.

I had an excellent experience with this fantastic crew. They were incredibly professional,…read moreefficiently relocating dirt on my property, cleaning up, and grading the end of our driveway. Highly recommended--I will definitely use their services again!

These guys are great. We have done business with them multiple times and they are always on point…read more Quick to respond and they even clean up before they leave. I'm sure we will use them again in the future.

I called Sunday for an emergency water heater rewire. From junction to heater it is approximately…read more27 feet. No problem, can be there early tomorrow morning. Early Monday the next morning came and went and I called to get status. He will be there later....painful trying to get a time...then finally 6 p.m.! OK cool I can do that since I won't have to leave work early. At 5:48 p.m., 7 days into my no water heater in mid February and an expected arrival in twelve minutes, I get a message saying that maybe Wednesday or the following Wednesday for sure he can get to me. I. Just. Can't.

I have only great things to say about Jack. He is responsive, professional, reasonable in pricing,…read moreand knowledgeable in his craft. He recently put in a new sink for us, and then came back a couple weeks later to fix a few emergency issues that we had in our bathrooms. I would highly recommend him, and will definitely be using his services again.

The plumber was very knowledgeable & able to quickly identify the root cause of the leak coming…read morefrom our garage ceiling & is going to be able to fix that for us. He explained some separate construction needed to be done regarding the shower tile above & said he knows someone to recommend for that job. Friendly, professional service; highly recommend!

Michael with First Call Septic & Environmental Services was able to assist us with Emergency Water…read moreremoval when no one else was able to answered the phone. We had a water line bust coming into our office basement, resulting in 40,000 gallons(Verified by city utilities invoice) pouring into our office basement. Michael showed up with temps below freezing outside and assisted with removing water from the basement. SEVERAL trips were made, truck levers/valves started freezing, however they never quit until all the water was removed. Would recommend for any Water, Septic, Grading or landscaping needs.