We truly cannot say enough wonderful things about Kathleen. From the moment we met her, she became…read morean essential part of our pregnancy, delivery, and postpartum journey. As a doula and IBCLC, she brought an incredible wealth of knowledge, compassion, and calm to a time that can often feel overwhelming--especially as first-time parents. Our daughter arrived three weeks early, and thanks to Kathleen, we felt prepared and supported every step of the way. She helped us understand what to expect and guided us with care and empathy through each stage. Her support didn't stop at birth--Kathleen was invaluable during the postpartum period as well. She quickly noticed feeding issues with our daughter and helped us navigate them with expertise and reassurance. I truly believe that the only reason my daughter is exclusively breastfed today is because of Kathleen's guidance. What made her stand out even more was her ability to make us feel safe, informed, and confident in the choices we made for ourselves and our baby. She also recognized signs of postpartum anxiety in me and connected us to helpful resources without hesitation. With no family nearby, we were nervous about going through this alone--but Kathleen stepped in and truly felt like family. If you are looking for a doula and/or IBCLC, look no further. Kathleen is a gift, and we are so grateful she was part of our story.

I found Kathleen right when I was about to give up on trying to nurse my daughter. I had already…read morebeen through so much (preterm 33 week emergency c section, severe preeclampsia, nicu stay) and on top of everything else, it turned out that my sweet preemie had tongue and lip ties which were preventing her from effectively removing milk. I had been to a few lactation consultants before meeting Kathleen and literally none of them were able to spot this. I was getting useless advice like "make your boob a taco" or "bring baby to boob, not boob to baby". Kathleen saw it though and that was a true game changer! Meeting Kathleen was a lifesaver. She came to my home for our visits when I was really struggling and gave me actionable, manageable things I could immediately do that day to improve my situation. Besides identifying my daughter's ties, she also gave recommendations for other professionals we could use that would help and an action plan for how to move forward. She is incredibly knowledgeable in a way that I don't feel all LCs are. Thanks to Kathleen, I am still breastfeeding my 17 month old and I truly attribute much of that to her help. Working with her feels like working with a mom friend that has your best interests at heart, but also knows what the heck she is doing. I recommend Kathleen to all my mom friends and she will be one of the first I check in with to book if and when I get pregnant again!

Nanette was a pinnacle part of my breastfeeding journey without her, my daughter and I would have…read morenever been able to get started on our breastfeeding journey together. I had an extremely traumatic birth and my daughter had to be in the ICU for days and during that time I had no supply and the hospital was pumping her full of formula. Nanette made herself available to me via FaceTime while trying to figure it all out in the hospital and then was here first thing when my daughter and I came home. Once we came home I felt even more defeated, she wouldn't latch and I was devastated that I just wasn't getting it. But through Nanette's kind words and encouragement that we will get it I was able to relax and let the process begin. She started with resetting our experience together and recreated all the moments we wanted to have in the hospital. We did several chest crawls and then my daughter finally got it! We worked on latching and different ways to feed along with her giving me all the signs to look for with a proper latch. I am excited to say that my daughter and I have exclusively breastfed every since our sessions with Nanette and I feel more confident than ever feeding my child. I would absolutely recommend her services, they truly can make a difference in your experience with breastfeeding

Nanette is the person to go to if you are committed to breastfeeding!! She will be IN IT with you…read moreevery step of the way. Her determination and consistency in checking in is absolutely unmatched. She is truly passionate about her mission to help mommas breast feed their babies! I went from not having my baby latch AT ALL to fully breast feeding within 48 hours of working with Nanette. Working with Nanette was by far the best decision I made in this breastfeeding journey. The joy of being able to successfully breastfeed my baby after many tearful, stressful nights is impossible to describe! Thank you Nanette!

I got my breast pump prescription filled here (Jan 2021) and with the prescription came 4 lactation…read moreconsults. When my one month old son was gasping for air (March 2021) while he was nursing, I thought what the heck, and made an appt here. The nurse tried to diagnose my son with both a tongue and lip tie, as well as speaking unprofessionally about how "bad" his torticollis was to the person she was training. She took photos of the inside of my child's mouth with her cell phone. She said if I'd like to see a cranial physical therapist I should just go to the one attached to them in their building because Sentara has "such a long wait list". After leaving, I immediately called my son's pediatrician who got him in to say that he does not have a tongue or lip tie. I have also seen a specialist since this visit for my son's torticollis who said it was a very mild case and he recommends we just come back in 6-12 months to see how it progresses. Flash forward to last week (July 2021), I get a call about a mistake Tricare made with my insurance claim for the pump I received in Jan. Tidewater called me while I was at lunch with my husband saying I needed to pay for the breast pump out of pocket immediately over the phone. They said I had a separate insurance (which I don't) and I literally thought it was a scam as she wanted me to read my card information over the phone while I was at a crowded restaurant. The entire process has been frustrating, but there was never any mistake on my part with the billing. I got it figured out, but the people I had to speak to from this business spoke to me in a very rude, condescending, and unprofessional way throughout the entire experience. I would recommend you go somewhere else for your lactation needs.

I have been to other lactation consultants in the area and have found Tidewater Lactation Group to…read morebe the best. Liz Flight is fantastic, has a great bedside manor and is patient with both mom and baby. I highly recommend TLG.

Practice closed down and failed to notify patients of closure. Had to contact the department of…read morehealth to access my child's immunization records. Extremely unprofessional.

I went here for the first time to get help with breast feeding my son and Michelle was extremely…read morehelpful and knowledgeable! She took her time explaining and showing me how to go about BF comfortably for me and my baby. I ended up choosing her practice for my son because I could tell and feel she really cared for me and my baby! Highly recommend!

I have nothing but great things to say about Jeni and The Village. She was so accommodating,…read moreprofessional, knowledgeable, and made us feel completely comfortable and our home birth was everything I had dreamed it to be. I had a natural/unmedicated birth where she allowed my body to do what it was made to do, with expertise and recommendations for safety at the forefront. She conducted postpartum apts and checked on me as the weeks followed and speaking as a medical professional (ER RN), her professionalism and love shines through in her practice. Thank you Jeni for facilitating the happiest day of our lives. God bless you and all the families you serve.

Jeni and her team are the best, they have always been there for me and helped me with all my…read morequestions and concerns. She made the whole experience less stresfull and made feel understood and not judge. As a first time expecting mother and very far away from my entire family I felt at home and have been treated like family and with a lot of care. The practice is very welcoming, very relaxing and clean. They also helped me with latching and made sure that my mental health was okay and treated my fears with respect. I loved having them as my pregnancy team and would recommend them to everyone.

I stayed overnight after knee replacement surgery. Every staff I came in contact with were very…read morenice and attentive!! I have to admit I was somewhat apprehensive about staying overnight, but my stay was excellent!!! The nurses were so friendly and helpful!!! They provided everything I needed before I could even ask. This was one of the most pleasant stays I've ever had at a hospital. Sending a HUGE THANK YOU to the hospital staff!!

My dad recently had to be admitted here to have tubes put into his kidneys to help with his cancer…read moretreatment and the nurses on his floor were so kind and friendly! The oncologist was also super nice as well (Dr. Chen I believe). My dad was well taken care of, so much so that my mom and I even made a Christmas basket for his nurses! They let me shampoo my dad's hair too with these really cool shampoo caps (don't you just love hospital knick knacks lol). All-in-all, the guest policy and treatment was above average, I've been admitted here before and I didn't enjoy the facility but I'm glad that my father was comfortable and supported.