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    Recommended Reviews - Ford Lucy Lcsw

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    5 months ago

    Psych counseling. Well trained. Gets a person working on their issues with a plan that works together for healing.

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    Clinicas El Rio

    Clinicas El Rio

    2.5(6 reviews)
    0.3 mi

    I'm not one to usually write reviews however, there has been more than one instance that the wait…read moretime here is longer than it needs to be. To pick up medication it'll be about 30-45 min wait perhaps even more. There are others that do not have Yelp, and have the same and similar experience. Even though it is low on reviews word on the street is to avoid this place. I have given plenty of opportunities to this place to prove me otherwise. But consistency in poor service has been proven more than once. This is a disservice to our community our people and considering other's time outside of here. Others need to pick up children, family, etc. I will say the only good thing that came out of this experience was a woman in the front desk with brown hair that was efficient and clear. I didn't see a name tag but she was the MVP in my experience (4/24/26). She deserves a raise for picking up the slack Other than that I won't be recommending this place

    Poor customer service. It's not quality care as they advertised or claimed their company is…read more 45 minutes wait for a medication to be picked up, when it should've ready the day off. 5 minutes late and they said the provider will not be able to see you, but they let you wait another 40 minutes before they tell you that. They are at least 10 front desk ladies who keeps chatting about their personal lives, & not one has acknowledged some of the patients. They need better care / service & professional trainings. They tend to discriminate as well, as they favor mostly Hispanics, sadly. FYI: our appt was at 3:45, we checked in at 3:22 (per concierge) at 3:45 the same concierge lady told us we can't be seen by the provider.

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    Ford Lucy Lcsw - c_and_mh - Updated August 2026

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